Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50702 Views
66 replies
25 likes

50702 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881437 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881437 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27266 Views
4 replies
0 likes

27266 Views
4 replies
0 likes

Bluetooth Cutting Out

PremiumCanada DeviceS8Operating SystemAndroid version 9 My Question or IssueSo this has been going on for months; Spotify tends to randomly cut out once my screen turns off. I can't determine when it will happen. I've tried the battery exception sugg...

rlwbarnes
Casual Listener
Premium Canada Device S8 Operating System Android version 9 My Question or Issue So this has been going on for months; Spotify tends to randomly cut out once my screen turns of...
2019-10-27 3:44:18 PM
2019-10-28 4:06:08 AM
Luan
Spotify Star
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Solved!! Will local files count against my download limit?

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll count against my 3,333 song limit on this device. Mo...

Lyndseynice
Casual Listener
After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll c...
2019-10-28 3:11:06 AM
2019-10-28 3:57:32 AM
Luan
Spotify Star
1686 Views
1 replies
0 likes

1686 Views
1 replies
0 likes

Even though i connected to wifi i cant use spotify online

PlanPremiumCountryTurkeyDevice(Samsung galaxy m20)Operating System(Android Oreo) My Question or IssueI cant use spotify on wifi because it shows me offline although i connected to wifi also spotify log out every day for no reason

DarkenedBarbie
Visitor
Plan Premium Country Turkey Device (Samsung galaxy m20) Operating System (Android Oreo) My Question or Issue I cant use spotify on wifi because it shows me offline although i co...
2019-10-27 3:20:25 PM
2019-10-27 9:20:21 PM
OneByBoo
Roadie
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

Everytime I open Spotify it has logged me out of the app and reset my settings

PlanPremiumCountryFinlandDeviceNokia 3.2Operating SystemAndroid 9.0 My Question or IssueEverytime I open the Spotify app it asks me to relog, and after I do, I quickly realize all my settings have reset. This happens everytime the app isn't open in t...

Piperii
Casual Listener
Plan Premium Country Finland Device Nokia 3.2 Operating System Android 9.0 My Question or Issue Everytime I open the Spotify app it asks me to relog, and after I do, I quickly realiz...
2019-10-25 11:17:51 AM
2019-10-27 9:09:23 PM
OneByBoo
Roadie
3252 Views
5 replies
0 likes

3252 Views
5 replies
0 likes

question about using spotify in offline mode on Android phone

PlanPremium CountryUS DeviceSamsung Galaxy 9 Operating SystemAndroid version 9 My Question or Issue:I have albums that are downloaded in my Spotify library so that I can listen to music offline. Is there some way to use voice commands to play an offl...

Shorty123
Casual Listener
Plan Premium Country US Device Samsung Galaxy 9 Operating System Android version 9 My Question or Issue: I have albums that are downloaded in my Spotify libra...
2019-10-27 2:40:27 AM
2019-10-27 2:58:48 AM
Shorty123
Casual Listener
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Superuser Contribution Music pauses randomly

PlanPremiumCountryCanadaDeviceNote10+Operating SystemAndroid 9Spotify 8.5.27.957 My Question or IssueThe past couple of months the Android Spotify app has been pausing music randomly. While listening to music with headphones (wired or bluetooth), or ...

-si_g8u266hp
Casual Listener
Plan Premium Country Canada Device Note10+ Operating System Android 9 Spotify 8.5.27.957 My Question or Issue The past couple of months the Android Spotify app has been pausing musi...
2019-10-18 10:58:05 PM
2019-10-27 2:15:35 AM
-si_g8u266hp
Casual Listener
2428 Views
4 replies
3 likes

2428 Views
4 replies
3 likes

Bluetooth turning Shuffle/Repeat off on car radio.

Chevy Sonic RS 2015 - factory radio. DeviceGoogle Pixel 4 XLOperating SystemAndroid 10 My Question or IssueWent from having an iPhone 8+ which connected to my bluetooth without any problems. Connected my Google for the first time and noticed that my ...

Ismeralda
Visitor
Chevy Sonic RS 2015 - factory radio. Device Google Pixel 4 XL Operating System Android 10 My Question or Issue Went from having an iPhone 8+ which connected to my bluetooth with...
2019-10-26 11:15:26 PM
643 Views
0 replies
0 likes
bluetooth
car radio
Google Pixel 4 XL

643 Views
0 replies
0 likes

Can't Access Context Menu

PlanPremiumCountryUnited States DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueI recently lost the ability to access the context menu for a track (to add it to a playlist, add it to queue, etc.) by pressing and holding the tr...

bengruman
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue I recently lost the ability to access the context menu for...
2019-10-26 8:41:48 PM
702 Views
0 replies
0 likes

702 Views
0 replies
0 likes

DOWNLOADED SONGS AT ALBUM VIEW

My Question or IssueMy issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or solution?

user-removed
Visitor
My Question or Issue My issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or soluti...
2019-10-25 12:23:29 AM
2019-10-26 8:22:23 PM
OneByBoo
Roadie
1086 Views
3 replies
0 likes

1086 Views
3 replies
0 likes

"cant improve radio try later" massge

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

c12_ie-7hrlut
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-10-26 7:37:46 PM
267 Views
0 replies
0 likes
Radio

267 Views
0 replies
0 likes

Superuser Contribution Unable to view only downloaded artists/albums in My Library

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueIn the most recent version of Spotify, I cannot easily sort my downloads by artist, only by Album, which is much more inconvenient, meaning I have to sift through ...

Interphased1992
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android My Question or Issue In the most recent version of Spotify, I cannot easily sort my downloads by artist, onl...
2019-05-29 5:28:06 PM
2019-10-26 6:28:16 PM
brooks29
Regular
2745 Views
8 replies
4 likes

2745 Views
8 replies
4 likes

Adding local files FROM Android

Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app.

cwirth1026
Casual Listener
Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app.
2019-10-26 6:00:15 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Spotify crashing

PlanPremiumCountryUKDeviceSony Xperia XZ3Operating SystemAndroid Pie My Question or IssueHi everyone. Would really be grateful for some help. Over the last few months my Spotify app has been getting progressively slower to the point where it can take...

markt5
Regular
Plan Premium Country UK Device Sony Xperia XZ3 Operating System Android Pie My Question or Issue Hi everyone. Would really be grateful for some help. Over the last few month...
2019-10-25 10:42:13 AM
2019-10-26 2:46:26 PM
Luan
Spotify Star
4260 Views
8 replies
0 likes
Android
Crash
force close

4260 Views
8 replies
0 likes

Spotify Connect to Sonos not working in one account of Family Premium

Plan Premium FamilyCountry GermanyDevice AnyOperating System Any We are running a setup with several Sonos speakers and connect from different devices (Iphone/Mac/Android) via Spotify Connect.Although the different Sonos Speakers are shown in the Son...

ullef
Casual Listener
Plan Premium Family Country Germany Device Any Operating System Any We are running a setup with several Sonos speakers and connect from different devices (Ipho...
2019-10-16 11:07:37 PM
2019-10-26 1:13:29 PM
Luan
Spotify Star
3987 Views
5 replies
1 likes

3987 Views
5 replies
1 likes

Problems logging in on Android Spotify app

PlanFreeCountryUSADeviceMoto X4Operating SystemAndroid 9 My Question or IssueOk, so my problem started when I opened the Spotify app on my phone one day and I was logged out. I saw this as no big deal and tried signing in under my account but it told...

GraveIS
Visitor
Plan Free Country USA Device Moto X4 Operating System Android 9 My Question or Issue Ok, so my problem started when I opened the Spotify app on my phone one day and I was logged out....
2019-10-25 10:44:16 PM
2019-10-26 1:04:07 PM
OneByBoo
Roadie
1324 Views
1 replies
0 likes

1324 Views
1 replies
0 likes

Cast not working to Chromecast audio

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated Spotify this morning and still nothing.UKOneplus3CCA...

karlandedith
Casual Listener
Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated S...
2019-10-26 12:19:32 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Spotify Connect - Android App - Fail to Stream

PlanPremiumCountryAustrallisDeviceGalaxy Note 10+Operating SystemOreo My Question or IssueI have a Denon HEOS 2 receiver which supports Spotify Connect. I'm able to view the device on my Android phone under "Connect to a device". However, when I try ...

mdennett
Newbie
Plan Premium Country Australlis Device Galaxy Note 10+ Operating System Oreo My Question or Issue I have a Denon HEOS 2 receiver which supports Spotify Connect. I'm ...
2019-09-22 6:11:08 AM
2019-10-26 3:33:18 AM
markryder53
Newbie
436 Views
1 replies
0 likes
Android

436 Views
1 replies
0 likes

Spotify breaks immersive mode on android 10

DevicePixel 4XLOperating SystemAndroid 10/Q My Question or IssueSpotify breaks the immersive mode on my android device, and it's really annoying.The immersive mode is basically the "fullscreen" mode, that automatically activates for fullscreen apps, ...

sincc
Newbie
Device Pixel 4XL Operating System Android 10/Q My Question or Issue Spotify breaks the immersive mode on my android device, and it's really annoying. The immersive mode is basically the...
2019-10-25 12:12:21 AM
1583 Views
0 replies
0 likes

1583 Views
0 replies
0 likes

Synced icon disappeared in album view with last update

Hi, I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Playlist view though. Is that a bug or a new behavior to be expe...

Pierrealex
Regular
Hi, I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Play...
2019-09-23 9:04:04 PM
2019-10-25 12:05:13 AM
user-removed
Not applicable
4097 Views
4 replies
1 likes

4097 Views
4 replies
1 likes

Album Shows Up in Google Search but Won't Play in App

Hi!I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I click the link to play it in the app, the album shows up ...

ChiWright
Visitor
Hi! I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I ...
2019-10-25 11:32:47 PM
1090 Views
0 replies
0 likes

1090 Views
0 replies
0 likes

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