Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
56711 Views
68 replies
25 likes

56711 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
4 weeks ago
Sumit_Ghosh
Casual Listener
27986 Views
5 replies
0 likes

27986 Views
5 replies
0 likes

motorola one XT1941-3 SD Card issues

PlanPremiumCountryBrazilDevicemotorola oneOperating SystemAndroid Pie (9)My Question or IssueSo actually I have been getting this issue since my old SAMSUNG Galaxy Grand Prime Duos back in 2016, and each phone I owned after (lenovo Vibe K5, motorola ...

MichelinMatheus
Visitor
Plan Premium Country Brazil Device motorola one Operating System Android Pie (9) My Question or Issue So actually I have been getting this issue since my old SAMSUNG Galaxy Grand Prime ...
2019-10-07 12:43:15 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Why the constant UI updates and why does my playlist keep re-dowloading songs?

PlanPremiumCountryUkDevicePixel 3, though the problem has migrated several phonesMy Questions and issuesI'm just getting quite frustrated to be honest- I've had Spotify for probably 6 years plus now and I don't understand firstly:Why there is the con...

t_spence12
Casual Listener
Plan Premium Country Uk Device Pixel 3, though the problem has migrated several phones My Questions and issues I'm just getting quite frustrated to be honest- I've had Spotify for probably 6 y...
2019-10-04 12:39:10 AM
2019-10-07 9:45:09 PM
t_spence12
Casual Listener
2459 Views
2 replies
1 likes

2459 Views
2 replies
1 likes

Superuser Contribution Download for offline settings. Android app on Chromebook

I am in the US and have the Premium plan. I just installed the android app onto my Chromebook (HP 360X 14) and was wondering how change the settings so nothing downloads for offline onto the chromebook. I still would like to be able to go on my phone...

markymark808
Visitor
I am in the US and have the Premium plan. I just installed the android app onto my Chromebook (HP 360X 14) and was wondering how change the settings so nothing downloads for offline onto the chromebo...
2019-07-19 1:19:41 AM
2019-10-07 4:28:06 PM
Petya
Community Legend
735 Views
1 replies
0 likes

735 Views
1 replies
0 likes

I need help syncing offline songs (campus WiFi)

Hello! I recently moved to a campus where there seems to be a restriction on their Wifi so spotify refuses to sync my local files from my PC to the phone. This is VERY frustrating, as I have a lot of local files that I want to sync. Surely there must...

Jogex
Regular
Hello! I recently moved to a campus where there seems to be a restriction on their Wifi so spotify refuses to sync my local files from my PC to the phone. This is VERY frustrating, as I ha...
2014-10-08 5:35:50 PM
2019-10-07 4:18:15 PM
luviv
Visitor
2205 Views
3 replies
0 likes

2205 Views
3 replies
0 likes

Superuser Contribution Music menu laggy

PlanPremiumCountryFranceDeviceOnePlus 6Operating SystemAndroid Pie My Question or IssueSince the new UI for albums, artists and playlists appeared a few days ago, the Music menu is supper laggy.For example, when I select an album it takes 3 seconds t...

Aelzhu
Newbie
Plan Premium Country France Device OnePlus 6 Operating System Android Pie My Question or Issue Since the new UI for albums, artists and playlists appeared a few days ago, the Music m...
2019-07-17 4:10:09 PM
2019-10-07 4:07:13 PM
Petya
Community Legend
1655 Views
2 replies
2 likes
Android
Android 9
Android App
Lag
laggy

1655 Views
2 replies
2 likes

Superuser Contribution Spotify going extremely slow since a few weeks

PlanPremiumCountrySpainDeviceWikoOperating SystemAndroid Hi thereI am having troubles with Spotify. Since a few weeks, app is very very slow when I try specially to go into my downloaded albums. The green circle keeps on rolling for a lot of time and...

CalvinCalvo
Casual Listener
Plan Premium Country Spain Device Wiko Operating System Android Hi there I am having troubles with Spotify. Since a few weeks, app is very very slow when I try specially to go into...
2019-07-16 1:35:12 AM
2019-10-07 4:03:26 PM
Petya
Community Legend
1524 Views
7 replies
6 likes

1524 Views
7 replies
6 likes

Superuser Contribution OFFLINE MUSIC TOO SLOW

Dear spotify community, I have an Huaweii P30 Lite with a Sandisk Ultra 32GB UHS-I/Class 10 memory card. The spotify app is just very slow on every aspect (opening, searching playlist, searching song) It just take forever to do everything. I have use...

dievietion
Newbie
Dear spotify community, I have an Huaweii P30 Lite with a Sandisk Ultra 32GB UHS-I/Class 10 memory card. The spotify app is just very slow on every aspect (opening, searching play...
2019-09-22 3:11:30 PM
2019-10-07 3:51:16 PM
Petya
Community Legend
1194 Views
2 replies
1 likes
Android
memory card
sandisk

1194 Views
2 replies
1 likes

Solved!!Superuser Contribution Android App crashes immediately after starting

Hey everyone.My Spotify app is not starting all of a sudden. As soon as I try to start the app it crashes and shows a message that "the application has stopped working". I tried restarting my phone, re-installing the app, clearing cache and data but ...

handstoned
Casual Listener
Hey everyone. My Spotify app is not starting all of a sudden. As soon as I try to start the app it crashes and shows a message that "the application has stopped working". I tried restarting my phone...
2019-09-25 2:04:37 PM
2019-10-07 3:40:09 PM
Petya
Community Legend
2336 Views
6 replies
0 likes

2336 Views
6 replies
0 likes

Superuser Contribution Playback stops on multiple devices

For the last few months I've been having this issue where Spotify will spontaneously stop playing music, including in the middle of a song. Information about my setup: Device Configurations:Connected devices: 1 - 3 desktop/PCs connected, 1 Google Hom...

rndmranger
Casual Listener
For the last few months I've been having this issue where Spotify will spontaneously stop playing music, including in the middle of a song. Information about my setup: Device Configurations:...
2019-09-24 3:30:30 PM
2019-10-07 3:30:46 PM
Petya
Community Legend
1836 Views
1 replies
0 likes
All Platforms
Other

1836 Views
1 replies
0 likes

Superuser Contribution Battery Drain

Hey, I've already posted a note on this problem, but it's a big one so I'm try again to have some answers from the developper community. Why spotify eat my battery phone ? The App, even turned off and in offline mode, uses always 20 to 30 % of my bat...

Sephiria
Casual Listener
Hey, I've already posted a note on this problem, but it's a big one so I'm try again to have some answers from the developper community. Why spotify eat my battery phone ? The App, even ...
2012-06-13 10:53:18 AM
2019-10-07 3:13:25 PM
Petya
Community Legend
8120 Views
29 replies
3 likes

8120 Views
29 replies
3 likes

Solved!!Superuser Contribution Since updating to android 10, music keeps randomly skipping and starting by itself

PlanPremium DuoCountryCurrently in Germany temporarly. Account created in ArgentinaDevicePixel 3aXLOperating SystemAndroid 10 My Question or IssueThis is really annoying. In my Pixel 3a, Spotify is randomly skipping tracks (sometimes one or twice a d...

nicocarbone
Casual Listener
Plan Premium Duo Country Currently in Germany temporarly. Account created in Argentina Device Pixel 3aXL Operating System Android 10 My Question or Issue This is really annoying. &n...
2019-09-23 1:27:44 PM
2019-10-07 12:46:10 PM
nicocarbone
Casual Listener
2960 Views
3 replies
0 likes

2960 Views
3 replies
0 likes

Genre Radio improving

Plan PremiumCountryIsraelDeviceSamsung Galaxy S10+Operating System Android My Question or IssueWhen I like songs or choose the dont like the song option in the genre radio it always shows the message 'sorry, we cant improve your station right now, pl...

IrregularPotato
Newbie
Plan Premium Country Israel Device Samsung Galaxy S10+ Operating System Android My Question or Issue When I like songs or choose the dont like the song option in ...
2019-10-06 7:48:29 AM
2019-10-06 12:03:49 AM
eltoch
Composer
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Not playing (although showing) several Artist

hellomy Spotify refuses to play several artists for example Calvin Harris I can see their albums I can see the songs but it won't play a big porcian of their songs. does anybody else experience this problem?PlanPremiumCountry Device Operating System ...

elad87
Casual Listener
hello my Spotify refuses to play several artists for example Calvin Harris I can see their albums I can see the songs but it won't play a big porcian of their songs. does anybody else ex...
2019-10-05 5:12:50 PM
2019-10-06 10:45:32 PM
Emilia_8
Community Legend
684 Views
5 replies
0 likes

684 Views
5 replies
0 likes

Spotify changing volume

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid 9 My Question or Issue Spotify is changing my volume. I already tried to reinstall Spotify and my phone is up to date How do i fix this? Sry for bad english btw

3-uz7_77kqybd
Newbie
Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android 9 My Question or Issue Spotify is changing my volume. I already tried to reins...
2019-10-06 11:16:43 AM
2019-10-06 8:50:17 PM
AndrewRobs01
Composer
604 Views
1 replies
1 likes
Android
volume

604 Views
1 replies
1 likes

Problemas con Daily Mix

PlanPremium PaísArgentina Dispositivo(Moto G5 Plus) Sistema operativo(Android) Mi pregunta o problema Tengo Spotify Premium de hace meses y está es la segunda cuenta de Spotify que me creo, pero no sé porqué no me deja usar los Daily Mix. Selecciono ...

summervibezz
Visitor
Plan Premium País Argentina Dispositivo (Moto G5 Plus) Sistema operativo (Android) Mi pregunta o problema Tengo Spotify Premium de hace meses ...
2019-10-06 11:33:30 AM
2019-10-06 8:16:00 PM
osornios
Spotify Star
1500 Views
1 replies
0 likes

1500 Views
1 replies
0 likes

Solved!!Superuser Contribution The Spotify App decided that don't want to work anymore in background

So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'm here with my last hope for some miracle. I already tried u...

andribz
Casual Listener
So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'...
2019-10-03 2:12:50 PM
2019-10-06 7:31:10 PM
andribz
Casual Listener
2842 Views
2 replies
0 likes
Android
Browse

2842 Views
2 replies
0 likes

Superuser Contribution Why would my spotify stop playing songs when i close the phone however once the pnone lights up the

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Robin21
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-09-27 9:22:44 AM
2019-10-06 4:26:24 PM
Petya
Community Legend
1326 Views
4 replies
2 likes

1326 Views
4 replies
2 likes

Avatar image won't update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I succesfuly changed my band avatar image on Spotify for Artists. It displayes right getti...

magasati
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
2019-10-06 3:37:00 PM
2019-10-06 4:12:31 PM
Emilia_8
Community Legend
1807 Views
3 replies
1 likes

1807 Views
3 replies
1 likes

Superuser Contribution Spotify keeps pausing randomly when phone is locked.

PlanPremium CountryUK & Ukraine DeviceGalaxy S9+ Operating SystemAndroid 9 My Question or Issue As the title says, my music keeps pausing randomly after my phone is locked. Usually when It's in my pocket it will just randomly pause and then immediate...

M523
Regular
Plan Premium Country UK & Ukraine Device Galaxy S9+ Operating System Android 9 My Question or Issue As the title says, my music keeps pausing rand...
2019-10-04 7:55:45 AM
2019-10-06 10:19:47 AM
Petya
Community Legend
3668 Views
2 replies
1 likes

3668 Views
2 replies
1 likes

Solved!!Superuser Contribution Android Auto no Like/Dislike button

Hello, since last update the Like/Dislike buttons in radio are disapeard ( Android Auto). In the App they are still there. PlanPremiumCountryGeemanyDeviceOnePlus 6Operating SystemAndroid 9 / Android Auto My Question or Issue

kaeri-chi
Regular
Hello, since last update the Like/Dislike buttons in radio are disapeard ( Android Auto). In the App they are still there. Plan Premium Country Geemany Device OnePlus 6 ...
2019-07-01 12:26:50 AM
2019-10-06 1:38:52 AM
ArykDriver
Casual Listener
3890 Views
11 replies
0 likes

3890 Views
11 replies
0 likes

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