Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60983 Views
68 replies
26 likes

60983 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28399 Views
5 replies
0 likes

28399 Views
5 replies
0 likes

Solved!!Superuser Contribution Ordneransicht in der App

Ich habe meine Playlisten über die Desktop-App in Ordnern sortiert. Soweit so normal, jedoch zeigt die Android App diese Ordner in falscher Reihenfolge, teilweise leer und teilweise mit falschem Inhalt ab. Kriegt man das irgendwie gerichtet? Immerhin...

Schrottie
Casual Listener
Ich habe meine Playlisten über die Desktop-App in Ordnern sortiert. Soweit so normal, jedoch zeigt die Android App diese Ordner in falscher Reihenfolge, teilweise leer und teilweise mit falschem Inha...
2019-09-11 9:46:47 AM
2019-10-11 4:11:38 PM
Schrottie
Casual Listener
936 Views
3 replies
0 likes

936 Views
3 replies
0 likes

Solved!! [Android] Lock screen controls not working

Plan: PremiumCountry: UKDevice: Samsung Galaxy 9Operating System: Android 9 Pie I can't skip or pause tracks from my lock screen controls. I was having no problems until yesterday when I updated the app. I have tried erasing data and cache and uninst...

Redbones
Casual Listener
Plan: Premium Country: UK Device: Samsung Galaxy 9 Operating System: Android 9 Pie I can't skip or pause tracks from my lock screen controls. I was having no problems until yest...
2019-04-09 10:52:28 AM
2019-10-11 2:54:32 PM
anthonyh1
Casual Listener
14026 Views
6 replies
7 likes

14026 Views
6 replies
7 likes

Different storage size on Android

Hey hey,Could someone explain how it is possible to fix this problem or it is okay?In the app, the size of downloaded songs + cache is approximate 12.3GBBut if I check it in settings-application the size (user data) is 13.7 GBWhy there is a differenc...

MrCherya
Visitor
Hey hey, Could someone explain how it is possible to fix this problem or it is okay? In the app, the size of downloaded songs + cache is approximate 12.3GB But if I check it in settings-applicatio...
2019-10-11 10:50:21 AM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

Superuser Contribution thanks to this awesome bug, spotify gets so bleeping slow it hurts!!

Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo My Question or Issue Sometimes i just want to play music like a human being would do. I open spotify and that piece of junk won't load anything.it h...

user-removed
Visitor
Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo My Question or Issue Sometimes i just want to play music like a human...
2019-09-25 8:37:45 AM
2019-10-11 10:17:51 AM
user-removed
Not applicable
1894 Views
9 replies
2 likes

1894 Views
9 replies
2 likes

Alexa and Heos connect

PlanPremiumCountryGermanyDeviceSmartphone, Fire HD10Operating SystemAndroid My Question or IssueWhen I play a saved Album, Spotify can not connect to Heos or Alexa. For a few weeks I'm waiting for a fix, and it makes me feel bad.

Murmelmusic
Regular
Plan Premium Country Germany Device Smartphone, Fire HD10 Operating System Android My Question or Issue When I play a saved Album, Spotify can not connect to Heos or Alexa. F...
2019-10-11 9:46:31 AM
601 Views
0 replies
1 likes

601 Views
0 replies
1 likes

Spotify used wrong facebook username

Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in and out of spotify. However, spotify still displaye...

tanzihui20
Newbie
Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in ...
2017-03-01 10:46:58 AM
2019-10-11 9:05:41 AM
zzyss
Regular
997 Views
3 replies
3 likes

997 Views
3 replies
3 likes

Local files won't appear in my playlist anymore!

PlanPremiumCountryPHDeviceXiaomi MI9 (stock rom) My Question or Issue is that local files (I've marked with a heart/like) won't appear in my "favourite songs" playlist. The file only appears on my Desktop PC, not my phone meaning I can't add songs (t...

user-removed
Visitor
Plan Premium Country PH Device Xiaomi MI9 (stock rom) My Question or Issue is that local files (I've marked with a heart/like) won't appear in my "favourite songs" playlist. The fi...
2019-08-05 5:38:07 PM
2019-10-10 3:48:05 PM
user-removed
Not applicable
439 Views
2 replies
0 likes

439 Views
2 replies
0 likes

Spotify Voice not working (bug)

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 (Nougat) My Question or IssueEvery time I use the Spotify Voice, it restarts the app immediately after I say a voice command. It recognizes what I am saying and inputs it,...

Madhatter20pur
Visitor
Plan Premium Country USA Device Samsung Galaxy S6 Edge + Operating System Android 7.0 (Nougat) My Question or Issue Every time I use the Spotify Voice, it restarts the app imme...
2019-10-10 6:48:53 AM
488 Views
0 replies
1 likes
Crash
voice
Voice recognition bug

488 Views
0 replies
1 likes

Song keeps playing on repeat

PlanPremiumCountryUKDevicePixel 2Operating SystemAndroid 9 My Question or IssueSongs in playlists or albums loop through all the songs fine. However when I search for a song or artist and select the track from the search results, it just plays the sa...

lexwilso
Casual Listener
Plan Premium Country UK Device Pixel 2 Operating System Android 9 My Question or Issue Songs in playlists or albums loop through all the songs fine. However when I search for a song ...
2019-07-28 12:37:59 AM
2019-10-10 1:43:38 AM
789samgreen
Newbie
558 Views
1 replies
1 likes

558 Views
1 replies
1 likes

[Android][Other] Dashboard

I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore. Using Android and the version of Spotify that upd...

dime_store_rock
Visitor
I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore...
2019-10-09 12:55:59 AM
295 Views
0 replies
0 likes
Android
Other

295 Views
0 replies
0 likes

crashes when going to album radio of albums with songs from different artists.

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueWhen I attempt to go to album radio on albums with songs by differnt artists (Movie or videogame soundtracks mostly) spotify freezes and crashes. I've noticed that...

fishforbrains
Newbie
Plan Premium Country USA Device Google Pixel 2 Operating System Android 9 My Question or Issue When I attempt to go to album radio on albums with songs by differnt artists (Movie or ...
2019-10-09 12:39:12 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Kindle Fire 8 Certain Songs Keep Stopping

PlanPremiumCountryUSADeviceKindle Fire 8Operating SystemAndroid My Question or IssueWhen I use Spotify on my Fire, certain songs will stop. I hit play and it will play for about a second then stop again. I've cleared cache, restarted, tried different...

Gerry
Gig Goer
Plan Premium Country USA Device Kindle Fire 8 Operating System Android My Question or Issue When I use Spotify on my Fire, certain songs will stop. I hit play and it will play for ab...
2019-10-09 10:06:30 PM
442 Views
0 replies
0 likes
kindle fire

442 Views
0 replies
0 likes

Clicks and pops when using wired headphones

I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to music intolerable. I am a Premium Family member in the...

kanuuker1
Casual Listener
I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to mus...
2019-10-09 8:59:07 PM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Superuser Contribution Spotify app deletes downloaded songs every new day

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo 8.0.0 My Question or IssueEver since updating to Android Oreo the Spotify app deletes all downloaded music every day. This means I have to redownload it every day as we...

nicolastorres55
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android Oreo 8.0.0 My Question or Issue Ever since updating to Android Oreo the Spotify app deletes a...
2019-08-13 2:56:48 AM
2019-10-09 4:34:45 PM
Petya
Community Legend
518 Views
3 replies
0 likes

518 Views
3 replies
0 likes

Superuser Contribution Add to home function gone

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueUsed to be able to add a shortcut to the home screen for albums and songs. Gone now? Seems only available for playlists. Also...the function to add an album to a p...

William321
Regular
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android My Question or Issue Used to be able to add a shortcut to the home screen for albums and songs. Gone now? Se...
2019-10-03 7:23:08 PM
2019-10-09 4:28:39 PM
Petya
Community Legend
798 Views
2 replies
0 likes

798 Views
2 replies
0 likes

Superuser Contribution There aren't any videos on Spotify anymore

PlanPremiumCountryGermany DeviceS10Operating System Newest android My Question or IssueI can't see / find any videos on spotify anymore. Even when artists post on their IG that there is a special video in a certain playlist I can't see the video cont...

Theresa11
Casual Listener
Plan Premium Country Germany Device S10 Operating System Newest android My Question or Issue I can't see / find any videos on spotify anymore. Even when artists...
2019-10-05 10:40:10 PM
2019-10-09 4:25:01 PM
Petya
Community Legend
800 Views
1 replies
0 likes
video
Video Not Playing
Videos

800 Views
1 replies
0 likes

Superuser Contribution how do i make the font smaller on my phone?

they increased the font size on spotify recently and it's kinda bothering me. i prefer the previous set up better. maybe they should consider that some other people prefer smaller fonts than others and install a function where users can choose what s...

user-removed
Visitor
they increased the font size on spotify recently and it's kinda bothering me. i prefer the previous set up better. maybe they should consider that some other people prefer smaller fonts th...
2019-10-05 10:18:41 AM
2019-10-09 4:19:04 PM
Petya
Community Legend
937 Views
1 replies
1 likes

937 Views
1 replies
1 likes

Superuser Contribution Not able to add whole albums to a Playlist

Ever since the new update I'm not able to add whole albums to a Playlist via the android app. The removal of this function is so illogical to me. When is this being fixed?

LachsHerre
Casual Listener
Ever since the new update I'm not able to add whole albums to a Playlist via the android app. The removal of this function is so illogical to me. When is this being fixed? &nbs...
2019-10-05 6:59:45 AM
2019-10-09 4:13:23 PM
Petya
Community Legend
635 Views
1 replies
2 likes

635 Views
1 replies
2 likes

Why the differences ?

Plan: Free Country: Vietnam Device: PC/Samsung Galaxy S7 Why is it that when i'm access Spotify on PC, i can see all the names and a whole list of the song. But when i'm access the Android version, all it give me is a Shuffle option for the playlist ...

CuongHam1234
Casual Listener
Plan: Free Country: Vietnam Device: PC/Samsung Galaxy S7 Why is it that when i'm access Spotify on PC, i can see all the names and a whole list of the song. But when i'...
2019-10-08 6:45:07 PM
2019-10-09 1:34:24 PM
CuongHam1234
Casual Listener
698 Views
3 replies
0 likes

698 Views
3 replies
0 likes

Google Assistant: Bug when Spotify App is in background

PlanPremiumCountryGermanyDeviceGoogle Pixel 3, LG G6, Samsung Galaxy S7Operating SystemAndroid 8, Android 9 and Android 10 My Question or IssueThere's a bug using Spotify via Google Assistant on Android smartphones.If you have restarted your Android ...

user-removed
Visitor
Plan Premium Country Germany Device Google Pixel 3, LG G6, Samsung Galaxy S7 Operating System Android 8, Android 9 and Android 10 My Question or Issue There's a bug using Spotify via...
2019-10-09 1:17:29 PM
1105 Views
0 replies
2 likes

1105 Views
0 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts