Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66356 Views
68 replies
26 likes

66356 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28851 Views
5 replies
0 likes

28851 Views
5 replies
0 likes

Alexa and Heos connect

PlanPremiumCountryGermanyDeviceSmartphone, Fire HD10Operating SystemAndroid My Question or IssueWhen I play a saved Album, Spotify can not connect to Heos or Alexa. For a few weeks I'm waiting for a fix, and it makes me feel bad.

Murmelmusic
Regular
Plan Premium Country Germany Device Smartphone, Fire HD10 Operating System Android My Question or Issue When I play a saved Album, Spotify can not connect to Heos or Alexa. F...
2019-10-11 9:46:31 AM
605 Views
0 replies
1 likes

605 Views
0 replies
1 likes

Spotify used wrong facebook username

Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in and out of spotify. However, spotify still displaye...

tanzihui20
Newbie
Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in ...
2017-03-01 10:46:58 AM
2019-10-11 9:05:41 AM
zzyss
Regular
1004 Views
3 replies
3 likes

1004 Views
3 replies
3 likes

Local files won't appear in my playlist anymore!

PlanPremiumCountryPHDeviceXiaomi MI9 (stock rom) My Question or Issue is that local files (I've marked with a heart/like) won't appear in my "favourite songs" playlist. The file only appears on my Desktop PC, not my phone meaning I can't add songs (t...

user-removed
Visitor
Plan Premium Country PH Device Xiaomi MI9 (stock rom) My Question or Issue is that local files (I've marked with a heart/like) won't appear in my "favourite songs" playlist. The fi...
2019-08-05 5:38:07 PM
2019-10-10 3:48:05 PM
user-removed
Not applicable
453 Views
2 replies
0 likes

453 Views
2 replies
0 likes

Spotify Voice not working (bug)

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 (Nougat) My Question or IssueEvery time I use the Spotify Voice, it restarts the app immediately after I say a voice command. It recognizes what I am saying and inputs it,...

Madhatter20pur
Visitor
Plan Premium Country USA Device Samsung Galaxy S6 Edge + Operating System Android 7.0 (Nougat) My Question or Issue Every time I use the Spotify Voice, it restarts the app imme...
2019-10-10 6:48:53 AM
495 Views
0 replies
1 likes
Crash
voice
Voice recognition bug

495 Views
0 replies
1 likes

Song keeps playing on repeat

PlanPremiumCountryUKDevicePixel 2Operating SystemAndroid 9 My Question or IssueSongs in playlists or albums loop through all the songs fine. However when I search for a song or artist and select the track from the search results, it just plays the sa...

lexwilso
Casual Listener
Plan Premium Country UK Device Pixel 2 Operating System Android 9 My Question or Issue Songs in playlists or albums loop through all the songs fine. However when I search for a song ...
2019-07-28 12:37:59 AM
2019-10-10 1:43:38 AM
789samgreen
Newbie
570 Views
1 replies
1 likes

570 Views
1 replies
1 likes

[Android][Other] Dashboard

I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore. Using Android and the version of Spotify that upd...

dime_store_rock
Visitor
I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore...
2019-10-09 12:55:59 AM
298 Views
0 replies
0 likes
Android
Other

298 Views
0 replies
0 likes

crashes when going to album radio of albums with songs from different artists.

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueWhen I attempt to go to album radio on albums with songs by differnt artists (Movie or videogame soundtracks mostly) spotify freezes and crashes. I've noticed that...

fishforbrains
Newbie
Plan Premium Country USA Device Google Pixel 2 Operating System Android 9 My Question or Issue When I attempt to go to album radio on albums with songs by differnt artists (Movie or ...
2019-10-09 12:39:12 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Kindle Fire 8 Certain Songs Keep Stopping

PlanPremiumCountryUSADeviceKindle Fire 8Operating SystemAndroid My Question or IssueWhen I use Spotify on my Fire, certain songs will stop. I hit play and it will play for about a second then stop again. I've cleared cache, restarted, tried different...

Gerry
Gig Goer
Plan Premium Country USA Device Kindle Fire 8 Operating System Android My Question or Issue When I use Spotify on my Fire, certain songs will stop. I hit play and it will play for ab...
2019-10-09 10:06:30 PM
450 Views
0 replies
0 likes
kindle fire

450 Views
0 replies
0 likes

Clicks and pops when using wired headphones

I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to music intolerable. I am a Premium Family member in the...

kanuuker1
Casual Listener
I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to mus...
2019-10-09 8:59:07 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Superuser Contribution Spotify app deletes downloaded songs every new day

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo 8.0.0 My Question or IssueEver since updating to Android Oreo the Spotify app deletes all downloaded music every day. This means I have to redownload it every day as we...

nicolastorres55
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android Oreo 8.0.0 My Question or Issue Ever since updating to Android Oreo the Spotify app deletes a...
2019-08-13 2:56:48 AM
2019-10-09 4:34:45 PM
Petya
Community Legend
534 Views
3 replies
0 likes

534 Views
3 replies
0 likes

Superuser Contribution Add to home function gone

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueUsed to be able to add a shortcut to the home screen for albums and songs. Gone now? Seems only available for playlists. Also...the function to add an album to a p...

William321
Regular
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android My Question or Issue Used to be able to add a shortcut to the home screen for albums and songs. Gone now? Se...
2019-10-03 7:23:08 PM
2019-10-09 4:28:39 PM
Petya
Community Legend
806 Views
2 replies
0 likes

806 Views
2 replies
0 likes

Superuser Contribution There aren't any videos on Spotify anymore

PlanPremiumCountryGermany DeviceS10Operating System Newest android My Question or IssueI can't see / find any videos on spotify anymore. Even when artists post on their IG that there is a special video in a certain playlist I can't see the video cont...

Theresa11
Casual Listener
Plan Premium Country Germany Device S10 Operating System Newest android My Question or Issue I can't see / find any videos on spotify anymore. Even when artists...
2019-10-05 10:40:10 PM
2019-10-09 4:25:01 PM
Petya
Community Legend
817 Views
1 replies
0 likes
video
Video Not Playing
Videos

817 Views
1 replies
0 likes

Superuser Contribution how do i make the font smaller on my phone?

they increased the font size on spotify recently and it's kinda bothering me. i prefer the previous set up better. maybe they should consider that some other people prefer smaller fonts than others and install a function where users can choose what s...

user-removed
Visitor
they increased the font size on spotify recently and it's kinda bothering me. i prefer the previous set up better. maybe they should consider that some other people prefer smaller fonts th...
2019-10-05 10:18:41 AM
2019-10-09 4:19:04 PM
Petya
Community Legend
947 Views
1 replies
1 likes

947 Views
1 replies
1 likes

Superuser Contribution Not able to add whole albums to a Playlist

Ever since the new update I'm not able to add whole albums to a Playlist via the android app. The removal of this function is so illogical to me. When is this being fixed?

LachsHerre
Casual Listener
Ever since the new update I'm not able to add whole albums to a Playlist via the android app. The removal of this function is so illogical to me. When is this being fixed? &nbs...
2019-10-05 6:59:45 AM
2019-10-09 4:13:23 PM
Petya
Community Legend
649 Views
1 replies
2 likes

649 Views
1 replies
2 likes

Why the differences ?

Plan: Free Country: Vietnam Device: PC/Samsung Galaxy S7 Why is it that when i'm access Spotify on PC, i can see all the names and a whole list of the song. But when i'm access the Android version, all it give me is a Shuffle option for the playlist ...

CuongHam1234
Casual Listener
Plan: Free Country: Vietnam Device: PC/Samsung Galaxy S7 Why is it that when i'm access Spotify on PC, i can see all the names and a whole list of the song. But when i'...
2019-10-08 6:45:07 PM
2019-10-09 1:34:24 PM
CuongHam1234
Casual Listener
716 Views
3 replies
0 likes

716 Views
3 replies
0 likes

Google Assistant: Bug when Spotify App is in background

PlanPremiumCountryGermanyDeviceGoogle Pixel 3, LG G6, Samsung Galaxy S7Operating SystemAndroid 8, Android 9 and Android 10 My Question or IssueThere's a bug using Spotify via Google Assistant on Android smartphones.If you have restarted your Android ...

user-removed
Visitor
Plan Premium Country Germany Device Google Pixel 3, LG G6, Samsung Galaxy S7 Operating System Android 8, Android 9 and Android 10 My Question or Issue There's a bug using Spotify via...
2019-10-09 1:17:29 PM
1116 Views
0 replies
2 likes

1116 Views
0 replies
2 likes

Superuser Contribution Can't view now playing queue

PlanPremiumCountryIndiaDevice(Pixel 3)Operating System(Android) My Question or IssueI purchased Spotify's premium subscrpition but still I can't view the now playing queue on my phone. I can view it on my computer and iPhone but not on android.What t...

akul2001mehta
Casual Listener
Plan Premium Country India Device (Pixel 3) Operating System (Android) My Question or Issue I purchased Spotify's premium subscrpition but still I can't view the now playing queue on...
2019-08-29 8:23:43 PM
2019-10-09 11:13:02 AM
Guido
Spotify Legend
577 Views
5 replies
0 likes

577 Views
5 replies
0 likes

Where's the artist radio feature?

I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs from other similar artists. I can't find this feature ...

i220j_70-doy
Newbie
I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs fro...
2018-05-27 3:09:51 AM
2019-10-08 9:46:16 PM
banning
Newbie
1581 Views
2 replies
1 likes

1581 Views
2 replies
1 likes

Solved!! Android pauses spotify upon bluetooth connection

PlanPremiumDeviceSamsung S10+Operating SystemAndroid 9, One UI version 1.1My Question or Issue Hey guys,I just moved from iPhone to Android (Samsung S10+) and whenever I connect to my bluetooth speaker the Spotify music pauses and I'd have to click p...

walidch
Casual Listener
Plan Premium Device Samsung S10+ Operating System Android 9, One UI version 1.1 My Question or Issue Hey guys, I just moved from iPhone to Android (Samsung S10+) and whenever I connec...
2019-10-08 4:23:31 PM
2019-10-08 9:17:20 PM
walidch
Casual Listener
2207 Views
2 replies
0 likes

2207 Views
2 replies
0 likes

Superuser Contribution Music Pauses when Phone Sleeps and Randomly

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Note 9Operating SystemAndroid 9My Question or IssueMusic keeps pausing when phone sleeps. After playing, it randomly pauses as well. Please help!

Wan_Omar
Visitor
Plan Premium Country Singapore Device Samsung Galaxy Note 9 Operating System Android 9 My Question or Issue Music keeps pausing when phone sleeps. After playing, it randomly pauses as well. ...
2019-07-25 8:05:47 PM
2019-10-08 2:05:23 PM
Petya
Community Legend
1923 Views
3 replies
4 likes
music keeps pausing
Note 9
random pausing

1923 Views
3 replies
4 likes

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