Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Spotify is bringing a new update to the home screen widget on Android
devices. This update will help you get more out of it than before. The
new widget will make it simpler and faster to access your favourite
content on Spotify. So what is changing?H...
Please read below for troubleshooting Spotify on your Android device.
This guide contains fixes for most common issues as well as detail on
how to create a new topic if you still are having problems. First thing
to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I
both have spotify. I cannot pick songs to play and have to rely on
shuffle. My dad can pick songs without issue, and probably doesn't even
know that shuffle's an option. We both h...
Plan: PremiumDevice: Samsung Galaxy 10Operating System: AndroidApp
version: 8.5.20.857 Just some weeks ago when I try to pause a song into
the app, it start again after few seconds.I tried cleanning the cache
and also reinstslling the app....and noth...
Plan: Premium Device: Samsung Galaxy 10 Operating System: Android App version: 8.5.20.857 Just some weeks ago when I try to pause a song into the app, it start again after few seconds. ...
PlanPremium Operating SystemAndroid My IssueRemoving the widget was a
very bad idea. It was so usefull. Now i have to startup Spotify first,
no lockscreen control... that realy sucks.If it dosn't come back i'll
switch to Deezer.
Plan Premium Operating System Android My Issue Removing the widget was a very bad idea. It was so usefull. Now i have to startup Spotify first, no lockscreen contro...
PlanPremiumCountryUnited StatesDeviceGalaxy S10Operating SystemAndroid
My Question or IssueRecently, my songs have started stopping then
starting again a couple seconds later, ranging from just 3 or 4 to what
feels like over 10 seconds. It still says...
Plan Premium Country United States Device Galaxy S10 Operating System Android My Question or Issue Recently, my songs have started stopping then starting again a couple seconds later...
PlanPremiumCountryAustriaDeviceOneplus 6TOperating SystemNewest version
of Android My Question or IssueI have the song "Ave Maria" from Kollegah
and Farid Bang in my playlist, but everytime the song would play, it
skips to the next one. This is the o...
Plan Premium Country Austria Device Oneplus 6T Operating System Newest version of Android My Question or Issue I have the song "Ave Maria" from Kollegah and Farid Bang in my playlist...
First of all your forum posting thing needs to be simplified... like why
is it so clunky? Ok, I recently re-downloaded spotify and I cannot find
the option to download my music to my sd card. The option that was there
is not showing up for me.Can you...
First of all your forum posting thing needs to be simplified... like why is it so clunky? Ok, I recently re-downloaded spotify and I cannot find the option to download my music to my sd card...
PlantationsPremiumCountryUSADeviceOnePlus 7 proOperating SystemAndroid
My Question or IssueI had no issue using the app last week but I loaded
it up tonight and cannot play more than 3 seconds of any song before it
crashes. I have tried several clean...
Plantations Premium Country USA Device OnePlus 7 pro Operating System Android My Question or Issue I had no issue using the app last week but I loaded it up tonight ...
Can't search anything sinne more than one month, because spotyfy is
offline all the time even though I'm in WIFI or mobile
data.PlanPremiumCountryGermanyDeviceGalaxy S8Operating SystemAndroid 9
pie
Can't search anything sinne more than one month, because spotyfy is offline all the time even though I'm in WIFI or mobile data. Plan Premium Country Germany Device Galaxy S8 Operating System ...
PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or IssueI
sort my playlist by recently added - it's by far the best way to sort
playlists, since it means the top of your playlist is always the newest
song you've added, and if you listen ...
Plan Premium Country UK Device All Operating System All My Question or Issue I sort my playlist by recently added - it's by far the best way to sort playlists, since it means the top...
I was wondering if anyone else wasn't only seeing a black outline around
the Spotify icon. Is a simply how they designed it or is my phone just
showing at that way. It wasn't showing that way before the update.
PlanFree/PremiumCountry DeviceHuawei No...
I was wondering if anyone else wasn't only seeing a black outline around the Spotify icon. Is a simply how they designed it or is my phone just showing at that way. It wasn't ...
Navigation menu on Android has 3 tabs ( Home, Search, Your Music)In the
*Your Music* section, only 5 options appear: - Made for You- Stations-
Songs - Albums- Artistsbelow that is the recently played section. That's
it! Is this normal that there is n...
Navigation menu on Android has 3 tabs ( Home, Search, Your Music) In the *Your Music* section, only 5 options appear: - Made for You - Stations - Songs - Albums - Artists below that is th...
Hi! I'm a new premium member and I love the daily mixes. Problem is they
have all disappeared across my platforms (android and OSX). This seems
to have happened after I liked them and then decided to unlike them
because I didn't want them in my list ...
Hi! I'm a new premium member and I love the daily mixes. Problem is they have all disappeared across my platforms (android and OSX). This seems to have happened after I liked them a...
PlanPremiumCountryUSDeviceS10Operating System(Android) My Question or
IssueWhen I press play on spotify and close my phone it goes well but if
I pause the music and come back 2m later it dosent let me do anything
from the lock screen. How to fix?
Plan Premium Country US Device S10 Operating System (Android) My Question or Issue When I press play on spotify and close my phone it goes well but if I pause the music and come back...
PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo
My IssueWhen I turn on Spotify (mobile) and try to play a song/ podcast,
it will not play. I tap the play button, it turns into a pause button,
and it will sit there for a minut...
Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Oreo My Issue When I turn on Spotify (mobile) and try to play a song/ podcast, it will not play. I tap...
PlanPremiumCountryUSADeviceSamsung galaxy note 8Operating SystemAndroid
OreoMy Question or IssueWhen i lock my phone spotify pauses or stops,
and when i hit the unlock button to wake it up (im not entering my
password) spotify continues the song.
Plan Premium Country USA Device Samsung galaxy note 8 Operating System Android Oreo My Question or Issue When i lock my phone spotify pauses or stops, and when i hit the unlock ...
PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid My
Question or IssueWith the new update to Spotify removing Saved Songs and
replacing it with Liked Songs you can no longer have and album saved and
songs from that album in your Like...
Plan Premium Country Australia Device Samsung S8 Operating System Android My Question or Issue With the new update to Spotify removing Saved Songs and replacing it with...
PlanPremiumCountry CanadaDeviceHUAWEI P20Operating SystemANDROID 8.1 My
Question or Issue This has been true for my last 2 devices running
Spotify: spotify is very frustrating to use on a bad connection. When
the wifi is weak or when the data connect...
Plan Premium Country Canada Device HUAWEI P20 Operating System ANDROID 8.1 My Question or Issue This has been true for my last 2 devices running Spotify: spotify is very ...
PremiumCountryUkDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie
9.0 My Question or IssueWhenever I use Spotify with wired headphones I
can't pause while on the lock screen it just immediately unpauses and
sometimes it skips the track I'm curr...
Premium Country Uk Device Samsung Galaxy A8 2018 Operating System Android Pie 9.0 My Question or Issue Whenever I use Spotify with wired headphones I can't pause while on the lock scr...
PlanFreeCountryPolandDeviceHUAWEI P9 lite, NAD c338Operating
SystemANDROID My Question or IssueI had been lisning to Spotify via my
NAD C338 for 4 months without problems. I just loged in to my Spotify
account on my phone and choosed my device and it...
Plan Free Country Poland Device HUAWEI P9 lite, NAD c338 Operating System ANDROID My Question or Issue I had been lisning to Spotify via my NAD C338 for 4 months without prob...
PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question
or IssueWhen I go to an album and hit shuffle play, it plays songs I
don't want to hear. I thought this was a free only feature? I'm on
premium, why can't I listen to the music I ...
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue When I go to an album and hit shuffle play, it plays songs I don't want to hear....
Since Tuesday, When I ask Spotify to play an artist via Google Voice
commands, it now only loads the artists page and doesn't automatically
play the artists top songs. This is very annoying as I use this
handsfree feature when driving. My phone is Ho...
Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use ...