Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47082 Views
66 replies
25 likes

47082 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879969 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879969 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Solved!! Cannot login to the Android app

Plan: FreeCountry: US Device: Moto X4Operating System: Android 9 My Question or Issue I cannot login to the Android app, either through Facebook or through email/password. It used to work fine until yesterday. I cam still log-in fine on the web and i...

eladts
Regular
Plan: Free Country: US Device: Moto X4 Operating System: Android 9 My Question or Issue I cannot login to the Android app, either through Facebook or through...
2019-07-28 1:50:25 PM
2019-07-28 8:11:20 PM
eladts
Regular
493 Views
1 replies
0 likes

493 Views
1 replies
0 likes

Google Smart Lock is blocking my Spotify app in my smartphone

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an envelop) and "Google Smart Lock" written in it. I h...

WhatsApp Image 2019-07-28 at 14.37.48.jpeg

Kolomi
Visitor
Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an ...
2019-07-28 7:53:54 PM
1935 Views
0 replies
0 likes
Connect
Mobile

1935 Views
0 replies
0 likes

Gapless keeps turning off after a while

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used the same time? 0I have free subscription an a Vivo ...

heysharon
Newbie
I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used ...
2019-07-28 5:24:09 AM
2019-07-28 8:08:08 AM
lubos
Roadie
926 Views
1 replies
0 likes

926 Views
1 replies
0 likes

Song radio wont load

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid version 8.0 My Question or IssueWhen I press "Go to Song Radio" after selecting a song, its radio page does not appear. It just stays loading forever.

v0n_hoy-8vvpe
Regular
Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android version 8.0 My Question or Issue When I press "Go to Song Radio" after selecting a song, its radio page doe...
2019-07-28 6:47:03 AM
373 Views
0 replies
6 likes

373 Views
0 replies
6 likes

sd card

PlanFree/PremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issuehello i install a sd card on my samsung galaxy s9 and on my setting i am able to change the destination of storage from internal to my sd card but when i ...

sebastiencote82
Newbie
Plan Free/Premium Country Canada Device Samsung Galaxy S9 Operating System Android My Question or Issue hello i install a sd card on my samsung galaxy s9 and on my setting i am able ...
2019-07-28 2:44:49 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

App crashes when phone connects to WiFi

PlanPremiumCountryCanadaDeviceSamsung Galaxy S4Operating SystemAndroid 5.0.1My Question or IssueSometime around July 7-13, my Spotify app started crashing whenever my phone connects to WiFi. I can play a downloaded album offline, but if I enter a WiF...

CLLake
Regular
Plan Premium Country Canada Device Samsung Galaxy S4 Operating System Android 5.0.1 My Question or Issue Sometime around July 7-13, my Spotify app started crashing whenever my phone connects...
2019-07-27 11:21:13 PM
1967 Views
0 replies
4 likes

1967 Views
0 replies
4 likes

How to save downloads to sd card

PlanFree/Premium : PremiumCountry: canada Device : LG K4 smart phone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System : android 6.0.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Have an sd card in my phone, i would ...

coalminecanary
Roadie
Plan Free/Premium : Premium Country: canada Device : LG K4 smart phone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System : android 6.0.1 (iOS 10, Android Oreo, W...
2019-07-27 11:15:39 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

URI de ma playlist

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît.L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzCvomEkZGT0uC?si=3zW8UR98Qn-_onHJWChFUACordialement

Louis_lhms
Casual Listener
Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît. L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzC...
2019-07-27 7:27:26 PM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Playlists aren't working?

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a screen pops up saying, that something went wrong an...

time_tosmile
Visitor
Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a ...
2019-07-27 6:11:23 PM
392 Views
0 replies
0 likes

392 Views
0 replies
0 likes

Android 9 on pixel 3xl, heart button but no dislike?

PlanPremiumCountryUSADeviceGoogle pixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen playing a song or artist radio I am able to see the heart icon, but the dislike icon is nowhere to be found. I would really like to be able to fine tune th...

Key_buds
Visitor
Plan Premium Country USA Device Google pixel 3 XL Operating System Android 9 My Question or Issue When playing a song or artist radio I am able to see the heart icon, but the...
2019-07-27 5:09:22 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Superuser Contribution Downloads won't play in poor\weak data areas

I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my playlists/podcasts. If I'm already listening when pa...

Roland2422
Casual Listener
I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my p...
2019-07-03 8:40:15 AM
2019-07-27 11:19:07 AM
Katerina
Spotify Legend
4343 Views
5 replies
1 likes

4343 Views
5 replies
1 likes

Can't download from Google PM

PlanFreeCountryVietnamDeviceSamsung Galaxy 10Operating System My Question or IssueHey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM just to look at it, hmm, I see red and - not available in your country. What?I liv...

Tresor7
Casual Listener
Plan Free Country Vietnam Device Samsung Galaxy 10 Operating System My Question or Issue Hey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM jus...
2019-07-27 8:52:03 AM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

How can I check how mang songs are in my playlists

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if there was still a way to find this information on mobi...

aidan5x5
Newbie
Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if the...
2019-07-27 7:00:09 AM
320 Views
0 replies
1 likes

320 Views
0 replies
1 likes

Search Function not working properly

My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and their songs in the playlist and only listen to thei...

Matsuha
Casual Listener
My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and ...
2018-06-25 7:11:33 PM
2019-07-27 2:32:18 AM
LanceSimms
Regular
960 Views
5 replies
7 likes

960 Views
5 replies
7 likes

Shuffling song among filtered results in a playlist

Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Same thing with just playing the first song and lettin...

alexlindgren
Music Fan
Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Sam...
2018-06-28 7:44:07 PM
2019-07-27 2:29:46 AM
LanceSimms
Regular
1935 Views
3 replies
11 likes

1935 Views
3 replies
11 likes

Solved!! Android Auto not showing spotify

PlanPremiumCountryUnited Kingdom DeviceOnePlus 6tOperating System(Android Pie) My Question or IssueHello all, So got a new phone today to replace my Nokia 8 Sirocco, which was running Android pie, with a OnePlus 6t running Android Pie. I can't for th...

dt_w-2wg2zc4q
Casual Listener
Plan Premium Country United Kingdom Device OnePlus 6t Operating System (Android Pie) My Question or Issue Hello all, So got a new phone today to replace my Nok...
2019-07-26 8:28:15 PM
2019-07-26 8:41:03 PM
dt_w-2wg2zc4q
Casual Listener
4950 Views
1 replies
0 likes
Android 9
Android Auto.
OnePlus 6t

4950 Views
1 replies
0 likes

Shuffle all songs gone?

Since the (or a) update, the possibilty to shuffle all songs seems gone?Is this coming back, or am i overlooking something? thnx! david Spotifiy PremiumNetherlandsSamsung Galaxy s7

myrok24
Visitor
Since the (or a) update, the possibilty to shuffle all songs seems gone? Is this coming back, or am i overlooking something? thnx! david Spotifiy Premium Netherla...
2019-07-26 5:31:13 PM
292 Views
0 replies
1 likes

292 Views
0 replies
1 likes

In-Playlist search/find doesn't work when song has focus

PlanPremiumCountryIE / UK DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen searching for a song within a playlist (Ctrl + F) you can normally search for a song within a playlist, which is a useful feature for large playlists. However,...

snakespan
Regular
Plan Premium Country IE / UK Device Desktop Operating System Windows 10 My Question or Issue When searching for a song within a playlist (Ctrl + F) you can normally search fo...
2019-07-26 2:57:11 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Hudl 2 - latest Spotify version won't open

About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens is when the app opens it gets stuck loading. The goo...

jimdriver2
Regular
About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens i...
2019-07-17 11:11:01 AM
2019-07-26 12:04:41 PM
jimdriver2
Regular
1462 Views
3 replies
2 likes

1462 Views
3 replies
2 likes

data plan

PlanPremiumCountrynetherlands/spainDevice(Samsung Galaxy Note 8Operating System(Android Oreo.) My Question or IssueYesterday, while on holiday, i updated the app using WiFi. however when leaving the WiFi spot the spotify app changed to the dataplan a...

udo22
Casual Listener
Plan Premium Country netherlands/spain Device (Samsung Galaxy Note 8 Operating System (Android Oreo.) My Question or Issue Yesterday, while on holiday, i updated the app...
2019-07-26 10:51:12 AM
2019-07-26 10:58:54 AM
udo22
Casual Listener
354 Views
1 replies
0 likes
data usage

354 Views
1 replies
0 likes

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