Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60218 Views
68 replies
26 likes

60218 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28345 Views
5 replies
0 likes

28345 Views
5 replies
0 likes

Superuser Contribution Song stops after a few seconds

PlanPremiumCountrySwedenDeviceMotorola Moto XOperating SystemAndroid 6.0 MarshmallowMy Question or IssueHi,When I start a playlist my phone can usually play about three songs and then it stops between 7-12 seconds into the song. I've tried restarting...

yoghurt1
Casual Listener
Plan Premium Country Sweden Device Motorola Moto X Operating System Android 6.0 Marshmallow My Question or Issue Hi, When I start a playlist my phone can usually play about three songs and ...
2019-08-08 1:51:16 PM
2019-08-14 10:04:02 PM
yoghurt1
Casual Listener
1360 Views
4 replies
2 likes

1360 Views
4 replies
2 likes

Car view

Hey !I am a premuim member with galaxy s8 -pie 9.0My spotify app is up to date All my friends with galaxy got the option for car view and i didnt.I be glad for help with that..

Dniel96
Regular
Hey ! I am a premuim member with galaxy s8 -pie 9.0 My spotify app is up to date All my friends with galaxy got the option for car view and i didnt. I be glad for help with that..
2019-08-09 4:26:02 PM
2019-08-14 9:09:12 PM
ardacebi
Composer
1046 Views
9 replies
1 likes

1046 Views
9 replies
1 likes

App crashes and Battery Issues.

PlanPremiumCountry DeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueI have been having many issues with the Spotify app. It has been crashing a lot and has been having a massive battery drain since the update. It also seems to be ...

timwelter2009
Newbie
Plan Premium Country Device Samsung Galaxy 9+ Operating System Android 9 My Question or Issue I have been having many issues with the Spotify app. It has been cra...
2019-02-21 11:38:49 PM
2019-08-14 7:41:47 PM
sycrjohnny
Newbie
597 Views
2 replies
1 likes

597 Views
2 replies
1 likes

How to get rid of customers (lesson 1)

1 - Increase the price to resllers (Vodafone) by 40% - DONE2 - Remove landscape so you cant use a tablet as media player - DONE3 - Remove Widget so app is less convienent - DONE4 - For anyone still left on spotify stop their complaints in forum by cl...

MusicMagic2019
Regular
1 - Increase the price to resllers (Vodafone) by 40% - DONE 2 - Remove landscape so you cant use a tablet as media player - DONE 3 - Remove Widget so app is less convienent - DONE 4 - For ...
2019-08-14 4:54:59 PM
337 Views
0 replies
7 likes

337 Views
0 replies
7 likes

Lost connection when switch to roaming

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or IssueWhen crossing a country border while streaming and roaming kicks in, Spotify stops streaming due to 'no internet connection'. In most EU countries roami...

kel_vz
Visitor
Plan Premium Country Netherlands Device Samsung Galaxy S9 Operating System Android 9 My Question or Issue When crossing a country border while streaming and roaming kicks in, Spotify...
2019-08-14 3:38:33 PM
594 Views
0 replies
1 likes

594 Views
0 replies
1 likes

Everytime I turn my screen on the song pauses.

Plan:PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 9 My Question or Issue: It has been doing this for the past two weeks. I play a song and if I turn the screen on it'll pause. I've tried reinstalling and battery optimization,...

Bizatts
Roadie
Plan:Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 9 My Question or Issue: It has been doing this for the past two weeks. I play a song and if I turn the screen...
2019-08-09 3:48:11 PM
2019-08-14 2:41:24 PM
stu55y
Casual Listener
819 Views
5 replies
0 likes

819 Views
5 replies
0 likes

Audio issues

Have been experiencing weird audio issues since the last update. In particular, listening with the screen off I find that audio keeps stopping and restarting after a couple of seconds (or sooner if I switch the screen back on). Also, Spotify now stea...

stu55y
Casual Listener
Have been experiencing weird audio issues since the last update. In particular, listening with the screen off I find that audio keeps stopping and restarting after a couple of seconds (or so...
2019-08-14 2:38:41 PM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Superuser Contribution Automatic Quality doesn't play 320kbps on Wi-Fi

PlanPremiumDeviceMoto G5Operating SystemAndroid N My Question or Issue When I select the "Automatic Quality" option it will play something like "Normal quality" when I'm on data, but also when I'm on Wi-Fi. It's basically just a throttle for every so...

slemmuH
Casual Listener
Plan Premium Device Moto G5 Operating System Android N My Question or Issue When I select the "Automatic Quality" option it will play something like "Normal quality" when I'm on ...
2018-08-01 1:47:12 AM
2019-08-14 11:45:23 AM
r985_o9-lkj3
Newbie
5114 Views
2 replies
3 likes

5114 Views
2 replies
3 likes

Why can't I see videos?

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A8 (2018)Operating SystemAndroid My Question or IssueI cannot see the videos included in with songs. My sister who has a Samsung Galaxy A5 can see them however. I have already tried to reinstall the a...

penguin_98
Visitor
Plan Premium Country Netherlands Device Samsung Galaxy A8 (2018) Operating System Android My Question or Issue I cannot see the videos included in with songs. My sister who h...
2019-08-14 11:18:10 AM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Explicit material keeps getting disabled despite enabling it again and again

PlanPremiumCountryswedenDeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueI disabled explicit material and now when i enable it, everytime i open the app its disabled again. I cant enable the content

Nellimite
Newbie
Plan Premium Country sweden Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue I disabled explicit material and now when i enable it, everytime i open the a...
2019-08-14 11:17:21 AM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Superuser Contribution Songs randomly stop and app plays a "Hype playlist" I never listened to

PlanPremiumCountryGermnayDeviceRedmi Note 7 & Samsung J5Operating SystemAndroid My Question or IssueI have two smartphones which I am using (work related) and when I am using one phone to listen to a selected song or playlist or album and Spotify is ...

-Max-
Casual Listener
Plan Premium Country Germnay Device Redmi Note 7 & Samsung J5 Operating System Android My Question or Issue I have two smartphones which I am using (work related) and when I am u...
2019-07-02 3:48:00 PM
2019-08-14 10:10:32 AM
-Max-
Casual Listener
806 Views
2 replies
0 likes

806 Views
2 replies
0 likes

[Android] Shuffling only 20 of my saved songs

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 10 PlusOperating SystemAndroid 9 My Question or IssueHello, a day ago I noticed that my songs were repeating when I played them in shuffled mode. This seemed odd as I have a lot of saved songs.Toda...

user-removed
Visitor
Plan Premium Country United Kingdom Device Samsung Galaxy 10 Plus Operating System Android 9 My Question or Issue Hello, a day ago I noticed that my songs were repeating when I playe...
2019-08-14 9:52:30 AM
419 Views
0 replies
1 likes
Android
shuffle

419 Views
0 replies
1 likes

Playlists not working - Automatically out of playlist

PlanPremiumCountryIrelandDevicePocophone F1 (Xiaomi)Operating SystemMIUI My Question or IssueI was a Premium user for many years with no issues but stopped using Spotify this year.Last Friday I joined the Premium plan and created a new playlist with ...

Fithos
Visitor
Plan Premium Country Ireland Device Pocophone F1 (Xiaomi) Operating System MIUI My Question or Issue I was a Premium user for many years with no issues but stopped using Spot...
2019-08-14 8:53:35 AM
353 Views
0 replies
1 likes

353 Views
0 replies
1 likes

Not being able to delete suggested sections

PlanPremiumCountryMexicoDeviceSamsung A30My Question or IssueHere is the issue, I have heard some songs that I don't want to be showing in my home page, but these songs and playlist I have heard won't stop appearing in sections as "Best of artists" "...

CesarAlcerreca
Visitor
Plan Premium Country Mexico Device Samsung A30 My Question or Issue Here is the issue, I have heard some songs that I don't want to be showing in my home page, but these songs and playlist I h...
2019-08-14 6:10:55 AM
336 Views
0 replies
3 likes

336 Views
0 replies
3 likes

Spotify not working on Samsung Galaxy S9+

I have been dealing with this issue for over a month now and it is extremely frustrating. When I open the Spotify app it shows the black screen with spp logo in the middle and then just keeps reloading that same black screen/app logo green rolling ci...

matt_stvnsn
Visitor
I have been dealing with this issue for over a month now and it is extremely frustrating. When I open the Spotify app it shows the black screen with spp logo in the middle and then just keeps reloadi...
2019-08-14 3:58:26 AM
818 Views
0 replies
0 likes

818 Views
0 replies
0 likes

Automatically save new Podcasts for offline and remove completed Podcasts

Please add the ability to select automatic download preferences for podcast shows. One would think you would be given that option when you choose to follow a show... But unfortunately you have to select each episode to download one by one, and you th...

TheModizzle
Newbie
Please add the ability to select automatic download preferences for podcast shows. One would think you would be given that option when you choose to follow a show... But unfortunately you have to sel...
2019-08-14 1:29:52 AM
1329 Views
0 replies
6 likes
podcast

1329 Views
0 replies
6 likes

Solved!!Superuser Contribution Android Widget Removal

We’re here to let you know that we are retiring the Spotify Widget for Android this week. We always take retiring features in Spotify very seriously. We’re pouring our energy into new ways of creating the best experience for our users. You can still ...

Screen Shot 2019-08-08 at 12.49.40 PM.png

Screen Shot 2019-08-08 at 12.49.48 PM.png

Staff
Moderator
We’re here to let you know that we are retiring the Spotify Widget for Android this week. We always take retiring features in Spotify very seriously. We’re pouring our energy into ne...
2019-08-08 12:51:18 PM
2019-08-13 9:56:53 PM
Staff
Moderator
231337 Views
518 replies
25 likes

231337 Views
518 replies
25 likes

Constant Removal Of Features

Every time I see my player updating I cringe because I know I'll be losing another feature. Lately you have been on a roll. The android app has been getting worse each update and the latest one, removing the andriod widget is a killer. Losing the abi...

EdLetts
Casual Listener
Every time I see my player updating I cringe because I know I'll be losing another feature. Lately you have been on a roll. The android app has been getting worse each update and the latest one,...
2019-08-13 9:51:38 PM
932 Views
0 replies
0 likes

932 Views
0 replies
0 likes

Solved!! Android music apps with widgets

My problem is that Spotify no longer has a widget ("TIP: Make sure to keep automatic updates on so we can steal useful features with no replacement.").Anyone who uses a phone knows that notifications are not the same as a widget and it's dumb to thin...

Andrews32
Roadie
My problem is that Spotify no longer has a widget ("TIP: Make sure to keep automatic updates on so we can steal useful features with no replacement."). Anyone who uses a phone knows that not...
2019-08-13 6:33:04 PM
2019-08-13 7:20:39 PM
LexArma
Casual Listener
1194 Views
1 replies
1 likes
Widgets

1194 Views
1 replies
1 likes

Superuser Contribution Cannot select songs from phone when connected to desktop

PlanPremiumCountryUSDevicePixel 2XL and desktop with Windows 10My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can no longer select songs to play from my "Liked Songs" playlist through the phone a...

Groanzone
Newbie
Plan Premium Country US Device Pixel 2XL and desktop with Windows 10 My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can n...
2019-07-24 8:32:05 PM
2019-08-13 5:40:36 PM
bre808eze
Casual Listener
1117 Views
3 replies
0 likes

1117 Views
3 replies
0 likes

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