Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Casual Listener
42829 Views
66 replies
25 likes

42829 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878188 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878188 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26421 Views
4 replies
0 likes

26421 Views
4 replies
0 likes

Superuser Contribution Default playlist name on mobile apps!

Can Spotify please fix this?I am sick of waiting. Please default playlists to "Artist - Album". This is how it defaults on the desktop app, so keep it the same on the mobile app. Why was this functionality changed to begin with? The mobile app used t...

jmstreet
Casual Listener
Can Spotify please fix this? I am sick of waiting. Please default playlists to "Artist - Album". This is how it defaults on the desktop app, so keep it the same on the mobile app. ...
2019-05-12 3:26:12 AM
2019-05-22 4:52:31 PM
Peter
Spotify Legend
1177 Views
3 replies
0 likes

1177 Views
3 replies
0 likes

Superuser Contribution Specific song does not show up in Liked Songs

PlanFree CountryCanada DeviceLG G7 OneOperating SystemAndroid 9 My Question or Issue When looking over my liked songs on my mobile device (given above) I'm not seeing a specific song that I've liked show up. The same song does show up in the Windows ...

Radok
Casual Listener
Plan Free Country Canada Device LG G7 One Operating System Android 9 My Question or Issue When looking over my liked songs on my mobile device (gi...
2019-05-14 8:25:14 PM
2019-05-22 4:22:50 PM
Radok
Casual Listener
1156 Views
5 replies
0 likes

1156 Views
5 replies
0 likes

Spotify chenges source to phone with widget

When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr511. If i go in to the app and choose Marantz in sou...

Whatiwhatever
Newbie
When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr5...
2019-05-22 4:19:07 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Superuser Contribution Note9 spotify issue offline not able to reconnect

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline ... in wich I cannot change the setting as it wont...

Bullet0281
Newbie
I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline...
2019-05-15 4:04:21 AM
2019-05-22 3:52:52 PM
Peter
Spotify Legend
393 Views
1 replies
0 likes
Issue with offline mode

393 Views
1 replies
0 likes

Superuser Contribution Uninstalled Spotify from gear s2 watch but cannot find app to download again

PlanPremiumCountryUKDeviceSamsung Gear s2, Samsung S9 phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using Spotify Premium for a few months now as I wanted to be able to listen to music whilst in the gym ...

StevenMacca
Newbie
Plan Premium Country UK Device Samsung Gear s2, Samsung S9 phone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been using Spotify Premium ...
2019-03-16 12:51:55 PM
2019-05-22 3:49:40 PM
Peter
Spotify Legend
3243 Views
4 replies
4 likes

3243 Views
4 replies
4 likes

Superuser Contribution Can't Log-In or Do Anything on Spotify for Pixelbook

DevicePixelbookOperating SystemVersion 74.0.3729.125 (Official Build) (64-bit) My Question or IssueSpotify gets stuck on a black page whenever I launch the app. I've already tried updating the app and my Pixelbook, clearing the cache, and power-washi...

KBII
Newbie
Device Pixelbook Operating System Version 74.0.3729.125 (Official Build) (64-bit) My Question or Issue Spotify gets stuck on a black page whenever I launch the app. I've already tr...
2019-05-20 3:42:03 PM
2019-05-22 3:37:26 PM
Guido
Spotify Legend
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Superuser Contribution Lists removed and can not download again on Android Phone

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 9 Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" but i have premium for family. When I log in on website there is nothing l...

intense0692
Newbie
Plan Premium Country Turkey Device Samsung Galaxy S10 Plus Operating System Android 9 Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" ...
2019-05-20 1:18:55 AM
2019-05-22 11:19:43 AM
Guido
Spotify Legend
561 Views
1 replies
0 likes

561 Views
1 replies
0 likes

Superuser Contribution App Will Not Launch

Plan - PremiumCountry - USADevice - Motorola XoomOperating System - Android 4.1.2Spotify Version - 8.5.4.770 My Question or IssueAfter I launch the app, it tries to load for a few seconds, then kicks me back to the home screen. The OS is as up-to-dat...

jonarmani
Regular
Plan - Premium Country - USA Device - Motorola Xoom Operating System - Android 4.1.2 Spotify Version - 8.5.4.770 My Question or Issue After I launch the app, it...
2019-05-07 6:26:38 PM
2019-05-22 10:31:00 AM
Peter
Spotify Legend
1802 Views
13 replies
0 likes

1802 Views
13 replies
0 likes

Superuser Contribution The app thumbs buttons for radio stations

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid 9 : build-pq2a.190405.003 My Question or IssueI guess you can call this feedback. I don't know if it's an issue. I've found some topics that seem to say this change in the app is by design. S...

darthgoon
Casual Listener
Plan Premium Country USA Device Pixel 2 Operating System Android 9 : build-pq2a.190405.003 My Question or Issue I guess you can call this feedback. I don't know if it's...
2019-05-03 3:16:57 AM
2019-05-22 7:52:48 AM
Peter
Spotify Legend
1024 Views
2 replies
1 likes
Like dislike buttons mobile
Playlists
Radio
thumbs

1024 Views
2 replies
1 likes

[UI] Ugly Update

Plan: PremiumCountry: United KingdomDevice: Pumpkin Double DinOperating System: Android My Question or IssueApologies if this does not belong here, but I wanted to voice my thoughts on the recent update I got. Previously when my device was in the vie...

mattvon
Music Fan
Plan: Premium Country: United Kingdom Device: Pumpkin Double Din Operating System: Android My Question or Issue Apologies if this does not belong here, but I wanted to voi...
2019-04-04 8:22:42 PM
2019-05-22 7:45:10 AM
Kokkaz
Newbie
952 Views
6 replies
7 likes

952 Views
6 replies
7 likes

Like/dislike buttons not behaving as expected

PlanPremiumCountryUSADeviceMoto G6Operating SystemOreo 8.1 My Question or IssueThis issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up here again and adding some related problems. The like button is useful in tha...

Unclegrunkle
Casual Listener
Plan Premium Country USA Device Moto G6 Operating System Oreo 8.1 My Question or Issue This issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up h...
2019-05-21 3:03:30 PM
2019-05-21 4:47:27 PM
Jᴀᴄᴋ
Roadie
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

Superuser Contribution Pausing a few minutes after phone is off

I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a minute or two, it pauses. It resumes playing after...

ninjarayray
Casual Listener
I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a...
2019-05-14 1:11:00 PM
2019-05-21 2:15:10 PM
ninjarayray
Casual Listener
718 Views
2 replies
0 likes
primium
Samsung s8
version 8.5.6.673

718 Views
2 replies
0 likes

Superuser Contribution Can't Connect To Available Devices

My Question or IssueHi all My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them.I've attached a screenshotAny ideas? Thanks PlanPremiumCountryUKDeviceGalaxt S8Operating SystemAndriod Pie

fridgebrain
Newbie
My Question or Issue Hi all My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them. I've attached a screenshot Any ideas? ...
2019-05-14 1:17:26 PM
2019-05-21 1:42:35 PM
Peter
Spotify Legend
712 Views
1 replies
0 likes
Android
devices

712 Views
1 replies
0 likes

Superuser Contribution Download Is Switching To Device Storage After Restart

DeviceNokia 5Operating SystemAndroid 9Spotify v 8.5.5.853 My Question or IssueDownload keep switching to device storage after restart.I already did suggestions like :1. Delete Cache2. Uninstall App3. Remove Offline Devices4. Install AppI have done th...

_51orange
Newbie
Device Nokia 5 Operating System Android 9 Spotify v 8.5.5.853 My Question or Issue Download keep switching to device storage after restart. I already did suggestions like : 1. Del...
2019-05-14 11:06:43 AM
2019-05-21 11:01:51 AM
Peter
Spotify Legend
622 Views
1 replies
0 likes

622 Views
1 replies
0 likes

Superuser Contribution Unable to sync local files to Huawei p20 pro

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm at a loss as to what else to do

SmithersN
Newbie
I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm...
2019-05-14 9:01:02 AM
2019-05-21 10:01:19 AM
Peter
Spotify Legend
615 Views
1 replies
0 likes

615 Views
1 replies
0 likes

Solved!! Music stops playing after 1 second

Hello all, I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great. Jack Device: S8Android 9.0

Jᴀᴄᴋ
Roadie
Hello all, I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great. Jack Device: S8 A...
2019-05-20 9:39:21 PM
2019-05-20 10:20:30 PM
Jᴀᴄᴋ
Roadie
3583 Views
2 replies
0 likes

3583 Views
2 replies
0 likes

Changing songs via Bluetooth

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the near future?

roxanne_w
Newbie
I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the n...
2019-05-20 7:24:37 AM
2019-05-20 8:43:08 PM
RegisFer48
Newbie
722 Views
1 replies
1 likes

722 Views
1 replies
1 likes

Spotify for Tizen / Galaxy watch using significant battery when not used

24% battery used by Spotify in 2hours - not even been opened on the watch! I am wondering if it is something in background (spotify connect?) but this is rediculous. I have a engineering background and are happy to help. Galaxy watch 46MM LTE with se...

Screenshot_20190520-132403_Galaxy Watch PlugIn.jpg

shellprompt
Casual Listener
24% battery used by Spotify in 2hours - not even been opened on the watch! I am wondering if it is something in background (spotify connect?) but this is rediculous. I have a engineeri...
2019-05-20 8:41:18 PM
589 Views
0 replies
0 likes

589 Views
0 replies
0 likes

Songs not playing on Spotify Android app

PlanFree/PremiumCountry DeviceGalaxy note 8Operating System(Android Oreo My Question or IssueSo there are a couple of songs that I want to specificaly listen to that are not grayed out or unplayable songs but when I click on them it just doesn't play...

Iloy2016
Casual Listener
Plan Free/Premium Country Device Galaxy note 8 Operating System (Android Oreo My Question or Issue So there are a couple of songs that I want to specificaly listen to tha...
2019-05-07 4:12:33 PM
2019-05-20 6:05:06 PM
Jᴀᴄᴋ
Roadie
2333 Views
7 replies
1 likes

2333 Views
7 replies
1 likes

Solved!! Spotify opens chrome!

PlanFreeCountrySweden DeviceCompany laptop Operating SystemWindows 7 My Question or IssueWhen I open spotify application it just opens a new chrome window. Not sure If my company did something on a new update or it was just a windows update that caus...

jatargo
Casual Listener
Plan Free Country Sweden Device Company laptop Operating System Windows 7 My Question or Issue When I open spotify application it just opens a new chrome wind...
2019-05-16 2:39:51 PM
2019-05-20 4:23:48 PM
jatargo
Casual Listener
4118 Views
2 replies
0 likes

4118 Views
2 replies
0 likes

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