Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67327 Views
68 replies
26 likes

67327 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28935 Views
5 replies
0 likes

28935 Views
5 replies
0 likes

Available devices not showing

None of PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy TV is not appearing on my app's available devices list. I am using the app on both devices, trying to connect with Spotify Connect. Both are on the ...

kimhosty
Newbie
None of Plan Premium Country Uk Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue My TV is not appearing on my app's available devices list. I am...
2019-06-09 6:43:03 PM
434 Views
0 replies
0 likes

434 Views
0 replies
0 likes

Superuser Contribution Can't switch to external storage

PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...

BriaCF
Casual Listener
Plan Premium Country Usa Device Moto g 6 play Operating System Android 8.0.0 My Question or Issue I've performed a"clean reboot" of Spotify on my phone and am still having th...
2019-05-31 1:30:26 AM
2019-06-09 6:19:43 PM
BriaCF
Casual Listener
833 Views
2 replies
0 likes
Android
android 8.0.0
micro SD
storage

833 Views
2 replies
0 likes

Song name incorrect

PlanPremiumCountryUSAOperating SystemAndroid 7My Question or IssueOn my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it still shows up on albums and playlists

matterh0rn
Newbie
Plan Premium Country USA Operating System Android 7 My Question or Issue On my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it s...
2019-06-09 6:04:04 AM
2019-06-09 5:51:29 PM
CryticalAce
Rising Star 1
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

music randomly pauses when screen is off, no battery saver, press power button music starts

Plan/PremiumCountryAustralia DeviceSamsung Galaxy s9plusOperating SystemAndroid Pie My Question or Issue I have music downloaded to the app, latest app2019, June 9 Latest Samsung Android Pie updates,Battery saver is off, I have reset the phone to rem...

pushkacom
Casual Listener
Plan /Premium Country Australia Device Samsung Galaxy s9plus Operating System Android Pie My Question or Issue I have music downloaded to the app, latest app 2019, J...
2019-06-09 12:02:01 PM
2019-06-09 5:35:44 PM
CryticalAce
Rising Star 1
1935 Views
1 replies
3 likes
Android
pause
randomly

1935 Views
1 replies
3 likes

Android Lock Screen Cover

PlanPremium CountryThe Netherlands DeviceOnePlus 6T Operating SystemAndroid 9, OxygenOS My Question or IssueJust to get this clear, almost all of Spotify's updates are awesome, but this one.. Since a few months back Spotify has implemented a feature ...

Nurfey
Casual Listener
Plan Premium Country The Netherlands Device OnePlus 6T Operating System Android 9, OxygenOS My Question or Issue Just to get this clear, almost all of Spotify...
2019-06-09 3:00:16 PM
2019-06-09 5:29:58 PM
CryticalAce
Rising Star 1
933 Views
1 replies
1 likes
album art
Android
android lock album art
android lock cover
cover
lock screen

933 Views
1 replies
1 likes

Spotify information not showing in my car via Bluetooth.

PlanPremiumCountryUkDeviceOneplus2 Operating SystemOxygenOS 3.6.1 My Question or IssueWhen playing songs in my car none of the information shows on my screen. It used to and then stopped, but I haven't changed anything on phone or the car. The car is...

Ce03rzn
Newbie
PlanPremium Country Uk Device Oneplus2 Operating System OxygenOS 3.6.1 My Question or Issue When playing songs in my car none of the information shows on my screen. It used to a...
2019-06-08 8:19:53 PM
425 Views
0 replies
0 likes

425 Views
0 replies
0 likes

Google Clock and Spotify

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 9 My Question or IssueI have Spotify set to play as my alarm in Google Clock in the morning. But instead it makes a general beeping sound and says "Spotify not installed." I can't ...

kimallow
Newbie
Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 9 My Question or Issue I have Spotify set to play as my alarm in Google Clock in the morning. But instead...
2019-06-08 8:15:44 PM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Music from "My music" doesn't synchronize

PlanPremiumCountrySwitzerlandDeviceSamsung J8 My Question or IssueMy phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do anything. When I try with my Pc on, the music start on my pc. Thanks in ad...

Bigniouf
Newbie
Plan Premium Country Switzerland Device Samsung J8 My Question or Issue My phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do an...
2019-06-08 1:42:52 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Superuser Contribution Shuffle on small artists plays every song twice in a row

Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating to have this kind of silly bug in such a basic feat...

bsuir
Newbie
Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating ...
2019-05-30 1:14:45 AM
2019-06-08 1:33:26 PM
Peter
Spotify Legend
963 Views
1 replies
0 likes
Android
bug
shuffle

963 Views
1 replies
0 likes

Superuser Contribution Downloads changing location

PlanPremiumCountryUk DeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI've seen people mention in other posts that they've experienced their downloads changing location from an SD card to their internal storage upon reboot. Ho...

Ssen
Newbie
Plan Premium Country Uk Device Samsung Galaxy S10e Operating System Android Pie My Question or Issue I've seen people mention in other posts that they've experienced their do...
2019-05-31 9:08:33 AM
2019-06-08 1:31:23 PM
Katerina
Spotify Legend
856 Views
1 replies
0 likes

856 Views
1 replies
0 likes

Songs are skipped automatically

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9Spotify Version8.5.8.567 My Question or IssueFrom time to time the app starts skipping songs automatically with irregular intervals of 1 to 3 seconds. The problem can be solved by resta...

BrainConverter
Newbie
Plan Premium Country Germany Device OnePlus 6 Operating System Android 9 Spotify Version 8.5.8.567 My Question or Issue From time to time the app starts skipping songs automatica...
2019-06-08 1:29:27 PM
480 Views
0 replies
0 likes
bug
playback
Skipping songs

480 Views
0 replies
0 likes

[Partnerships] Spotify on Apple Watch

Plan MonthlyFree/PremiumCountry UK DeviceSamsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen my display times out and my phone turns off, so do my earbuds. This also happens with Alexa. I've checked my phone b...

motleycruedo
Casual Listener
Plan Monthly Free/Premium Country UK Device Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When my display times out and my ph...
2019-06-08 11:01:44 AM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Superuser Contribution Problems to share Instagram Stories

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8 SM-G950FDOperating SystemAndroid 9Spotify8.5.7.999Instagram93.0.1.19.102 IssueI had the function of sharing songs from Spotify by Stories. But I lost it some updates ago. I complained several times and ...

tayclf
Casual Listener
Plan Premium Country Brazil Device Samsung Galaxy S8 SM-G950FD Operating System Android 9 Spotify 8.5.7.999 Instagram 93.0.1.19.102 Issue I had the function of sharing songs from...
2019-05-29 3:44:28 PM
2019-06-08 10:41:49 AM
Peter
Spotify Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Solved!!Superuser Contribution Sharing music on Instagram Stories

PlanPremiumCountryBrazilDeviceMotorola Moto G5 PlusOperating SystemAndroid My Question or IssueI want to share some music on Instagram stories but that option is not available for me, the only option available for Instagram is direct messages. My fri...

giovannag10
Newbie
Plan Premium Country Brazil Device Motorola Moto G5 Plus Operating System Android My Question or Issue I want to share some music on Instagram stories but that option is not availabl...
2019-05-31 7:25:28 AM
2019-06-08 10:34:45 AM
Katerina
Spotify Legend
616 Views
1 replies
0 likes

616 Views
1 replies
0 likes

Superuser Contribution Unauthorised Usage of Account (Premium)

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.

DjPedoBear
Newbie
Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.
2019-05-31 4:29:55 AM
2019-06-08 9:45:26 AM
Katerina
Spotify Legend
447 Views
2 replies
0 likes

447 Views
2 replies
0 likes

Solved!!Superuser Contribution What is this direct download link ?

Hello, Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ?I couldn't find documentation about this link. Thank you for your help

jp90
Casual Listener
Hello, Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ? I couldn't find documentation about t...
2019-05-29 12:43:47 PM
2019-06-08 8:58:26 AM
Peter
Spotify Legend
3366 Views
3 replies
0 likes

3366 Views
3 replies
0 likes

Superuser Contribution songs not displaying

PlanPremiumCountryUSADeviceLG X VentureMy Question or IssueI've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playlists. For example, if you have most of Iron Maiden's albums saved...

Roadia
Casual Listener
Plan Premium Country USA Device LG X Venture My Question or Issue I've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playl...
2019-05-28 8:07:52 PM
2019-06-08 8:55:41 AM
Peter
Spotify Legend
434 Views
3 replies
0 likes

434 Views
3 replies
0 likes

Superuser Contribution Progress bar for podcasts not working

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress bar is completely gone. I think it happened with th...

Samohtm
Newbie
The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress ...
2019-05-29 10:55:01 AM
2019-06-08 8:36:01 AM
Peter
Spotify Legend
1114 Views
1 replies
1 likes

1114 Views
1 replies
1 likes

Collaborations

PlanPremiumCountryUKDeviceHuawei Pro My Question or IssueSpotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmello. If I save that song, it only appears under the artist Marshmello.If ...

Jakjorkat
Casual Listener
Plan Premium Country UK Device Huawei Pro My Question or Issue Spotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmel...
2019-06-07 12:44:45 AM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Superuser Contribution cant open spotify from android tv using voice commands

PlanPremiumCountryspainDevicexiaomi mi box sOperating Systemandroid tv My Question or IssueI have purchased a xiaomi google tv device. I have paired it with my phone and everything works except for voice commands that includes spotify. everytime I tr...

josealconchel
Casual Listener
Plan Premium Country spain Device xiaomi mi box s Operating System android tv My Question or Issue I have purchased a xiaomi google tv device. I have paired it with my phone and ever...
2019-05-28 9:20:31 AM
2019-06-07 11:16:31 PM
josealconchel
Casual Listener
1011 Views
2 replies
0 likes
androidtv
Spotify
voice

1011 Views
2 replies
0 likes

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