Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47104 Views
66 replies
25 likes

47104 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880021 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880021 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26868 Views
4 replies
0 likes

26868 Views
4 replies
0 likes

I dont have a library of saved songs

PremiumCountry DeviceSamsung galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI seem to no longer have a library, everytime I save a song it adds it to a playlist called liked songs and not to my library. The only...

17james
Newbie
Premium Country Device Samsung galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I seem to no longer have a library, everytime I sav...
2019-04-11 3:33:09 AM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

Local files not syncing from mac to android phone

I have Spotify Premium and I am able to access my local files on my Mac computer. I created a playlist and added a soundtack from my local files to the playlist. All the songs transferred over on my Mac and I can play them on the computer, but only 4...

andreaperkins
Newbie
I have Spotify Premium and I am able to access my local files on my Mac computer. I created a playlist and added a soundtack from my local files to the playlist. All the songs transferred over on my ...
2019-04-11 2:48:11 AM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Samsung Active Watch

Guys, I just got a new Samsung Active Watch and downloaded the Spotify App, but I simple don't have the 'Remote Mode' in it settings. It just allows me to play it as a standalone device. I just wanna use it to control the music in my phone. I already...

edsonfell
Newbie
Guys, I just got a new Samsung Active Watch and downloaded the Spotify App, but I simple don't have the 'Remote Mode' in it settings. It just allows me to play it as a standalone device. I j...
2019-04-11 2:30:06 AM
645 Views
0 replies
0 likes
remote mode
Samsung Gear
samsung wear

645 Views
0 replies
0 likes

Like dislike buttons on radio?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueAre the Thumbs up and thumbs down buttons on Radio gone? How do I choose what songs I like or dislike to change the radio to be more to my liking?

Valdaglarion
Newbie
Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android My Question or Issue Are the Thumbs up and thumbs down buttons on Radio gone? How do I choose wha...
2019-04-04 6:38:09 PM
2019-04-10 11:55:34 PM
WalkingBlkBear
Casual Listener
626 Views
4 replies
6 likes

626 Views
4 replies
6 likes

Downloads not showing up

My Question or IssueIf I have more than 100 downloads on any artist they don't show up. I will click the artist & it will show the loading circle and then just be blank. This happens for to of my favorite artists & is very frustrating. It started hap...

cuffzyochick
Casual Listener
My Question or Issue If I have more than 100 downloads on any artist they don't show up. I will click the artist & it will show the loading circle and then just be blank. This happens for to of ...
2019-04-10 11:03:28 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Control Buttons dont work on lockscreen S10±

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10+Operating SystemAndroid Oreo 9 My Question or IssueThe Control Buttons appear on the lockscreen but dont work. Spotify is allowed to run all the time, so I dont think It is a permission error

mcmm
Newbie
Plan Premium Country Brazil Device Samsung Galaxy S10+ Operating System Android Oreo 9 My Question or Issue The Control Buttons appear on the lockscreen but dont work. Spotif...
2019-04-09 7:55:21 PM
2019-04-10 9:57:44 PM
Nico
Community Legend
1003 Views
3 replies
2 likes

1003 Views
3 replies
2 likes

No way to stop Chromecasting in the app

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A 10.5 (2018), Google Chromecast 3rd GenerationOperating SystemAndroid Oreo My Question or IssueThere is no way to stop casting to a Chromecast from the Spotify app. Have to open Google Home app and ov...

sunnybubblegum
Music Fan
Plan Premium Country Canada Device Samsung Galaxy Tab A 10.5 (2018), Google Chromecast 3rd Generation Operating System Android Oreo My Question or Issue There is no way to stop casti...
2019-04-10 5:20:26 PM
2429 Views
0 replies
0 likes
Google Home Chromecast Android

2429 Views
0 replies
0 likes

[Android] [Shuffle Play] Art Cover Bug

DeviceSamsung Galaxy 8Operating SystemAndroid Oreo Bug Report:When you go on an artist page and play with [Shuffle Play] every art cover are zoomed as if it was a video and you can press the image to remove the interface.It's not doing it on every ar...

Louka98
Newbie
Device Samsung Galaxy 8 Operating System Android Oreo Bug Report: When you go on an artist page and play with [Shuffle Play] every art cover are zoomed as if it was a video and you ...
2019-04-10 4:57:36 PM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

Superuser Contribution Radio Stations arent working as described....

PlanPremiumCountryUSA DeviceOnePlus 6TOperating SystemAndroid My Question or IssueRadio Stations recently changed functionality. However even the new described functionality is not working for me. I create a station and it downloads a 50 song playlis...

DiazEA
Casual Listener
Plan Premium Country USA Device OnePlus 6T Operating System Android My Question or Issue Radio Stations recently changed functionality. However even the new described f...
2019-04-09 10:38:47 PM
2019-04-10 4:56:03 PM
DiazEA
Casual Listener
322 Views
2 replies
0 likes

322 Views
2 replies
0 likes

Superuser Contribution Can't share songs on instagram stories

PlanPremiumCountryIsraelDeviceXiaomi Pocophone F1Operating SystemAndroid Pie (Android 9)My Question or IssueI don't have the option to share songs on instagram after I tried to reinstall Spotify again and again.

AmitElmakias
Casual Listener
Plan Premium Country Israel Device Xiaomi Pocophone F1 Operating System Android Pie (Android 9) My Question or Issue I don't have the option to share songs on instagram after I tried to rein...
2019-04-03 6:02:19 PM
2019-04-10 4:41:05 PM
Eduardosaurio_
Newbie
20388 Views
4 replies
6 likes
Instagram spotify premium
Instagram Stories

20388 Views
4 replies
6 likes

Unplayable music

Hi, I always listen to the song "hit em up" -tupac but today I went to listen and the music was not touchable, why this? the rapper is dead, please, how do I fix this?

t0qi55y3x5bw32v
Newbie
Hi, I always listen to the song "hit em up" -tupac but today I went to listen and the music was not touchable, why this? the rapper is dead, please, how do I fix this?
2019-04-09 6:39:25 PM
2019-04-10 4:32:12 PM
ThaKilla
Casual Listener
1121 Views
4 replies
1 likes

1121 Views
4 replies
1 likes

Superuser Contribution Spotify in ultra power saving mode

PlanPremiumCountry France DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueWhen I (or when it automaticaly) lock my phone in ultra power saving mode, spotify stop playing musics after few seconds. I think this is caused by andro...

11178688492
Casual Listener
Plan Premium Country France Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue When I (or when it automaticaly) lock my phone in ultra power savin...
2019-03-04 10:09:23 PM
2019-04-10 4:21:57 PM
Peter
Spotify Legend
12452 Views
6 replies
3 likes

12452 Views
6 replies
3 likes

Pause/Skip Lock Screen Issue

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid 9 (Pie) Spotify Version 8.5.0.735My Question or IssueOn lock screen music cannot be paused or forwarded/reversed to next/previous song. Started happening 4-9-19 Have already unintstalled and reins...

ztg123
Newbie
Plan Premium Country US Device S10+ Operating System Android 9 (Pie) Spotify Version 8.5.0.735 My Question or Issue On lock screen music cannot be paused or forwarded/reversed to next/previo...
2019-04-10 3:54:23 PM
2019-04-10 4:15:01 PM
Nico
Community Legend
370 Views
1 replies
1 likes

370 Views
1 replies
1 likes

Lost artists and partial albums with update

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7 and PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueSince the latest update, I cannot look up saved songs by artist. Also, partial albums are gone from my albums list. I am a Premi...

Chumley
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S7 and PC Operating System Android Oreo, Windows 10 My Question or Issue Since the latest update, I cannot look up saved song...
2019-03-09 12:14:09 AM
2019-04-10 1:52:30 PM
Kblev
Newbie
2685 Views
9 replies
17 likes
artist
Update

2685 Views
9 replies
17 likes

Superuser Contribution Where did my library songs list go?

I've been using the premium for family for about 4 months now. at first in my library i had four lists: playlists, artists, albums, and songs (these are my downloaded lists). a while ago an update occurred and the songs list disappeared on my mobile ...

repeatoffender1
Newbie
I've been using the premium for family for about 4 months now. at first in my library i had four lists: playlists, artists, albums, and songs (these are my downloaded lists). a while ago an ...
2019-04-08 5:33:44 AM
2019-04-10 12:12:14 PM
Katerina
Spotify Legend
1029 Views
1 replies
1 likes

1029 Views
1 replies
1 likes

Solved!!Superuser Contribution Can't play songs in android auto

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel Operating SystemAndroid 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release My Question or IssueAndroid auto will not play any songs, either through the phone or the head unit. It displays the "Get...

jjgonemad
Newbie
Plan Premium Country United Kingdom Device Google Pixel Operating System Android 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release My Question or Issue Android auto wi...
2019-04-10 9:48:10 AM
2019-04-10 11:40:55 AM
Katerina
Spotify Legend
555 Views
1 replies
0 likes

555 Views
1 replies
0 likes

Solved!!Superuser Contribution can't find my public playlist from other account

Hi,I created a public playlist on a freshly creater premium account.I can't find the playlist from other account (I search for by its unique name, with no results). Tried with 2 other different accounts, a free and a premium one.wth! I'm giving Spoti...

nu_user
Music Fan
Hi, I created a public playlist on a freshly creater premium account. I can't find the playlist from other account (I search for by its unique name, with no results). Tried with 2 other different a...
2019-04-10 3:39:07 AM
2019-04-10 9:20:07 AM
Katerina
Spotify Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Superuser Contribution Ecouter mes coups de coeur

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

joherve
Newbie
Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?
2019-02-24 6:55:42 PM
2019-04-10 8:35:57 AM
Katerina
Spotify Legend
2299 Views
2 replies
1 likes
Mobile

2299 Views
2 replies
1 likes

Shuffle not working plays multiple of same song in a row

PlanPremiumCountry DeviceGalaxy note 8Operating SystemAndroid 9.0 My Question or IssueWhen I shuffle my playlists the shuffle plays several of the same song in a row. Even showing it that way in the queue

Chlomonster1
Newbie
Plan Premium Country Device Galaxy note 8 Operating System Android 9.0 My Question or Issue When I shuffle my playlists the shuffle plays several of the same song in a row. Ev...
2019-04-10 8:17:55 AM
315 Views
0 replies
0 likes
New issue report

315 Views
0 replies
0 likes

Solved!! Can only shuffle songs

PlanFreeCountryThe U.S.Operating SystemAndroid My Question or IssueCan't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle. This doesn't happen on my computer or iPad though. How can I change this?

Sschaefer
Composer
Plan Free Country The U.S. Operating System Android My Question or Issue Can't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle....
2019-04-10 2:34:41 AM
2019-04-10 3:32:20 AM
Bittencourt
Spotify Star
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts