Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
42923 Views
66 replies
25 likes

42923 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878250 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878250 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26443 Views
4 replies
0 likes

26443 Views
4 replies
0 likes

Why is Spotify all of a sudden requiring me to log in every single day!?

Plan - Paid subscriptionCountry - USADevice - Samsung Galaxy 7Operating System - Android Oreo My Question or IssueFor the last month or so, Spotify no longer remembers my log in information. So everytime I want to listen to Spotify, it makes me log i...

HdogNeedsHelp
Newbie
Plan - Paid subscription Country - USA Device - Samsung Galaxy 7 Operating System - Android Oreo My Question or Issue For the last month or so, Spotify no longer...
2019-03-30 4:13:38 PM
2019-03-30 7:02:37 PM
xoholo
Composer
1266 Views
1 replies
0 likes

1266 Views
1 replies
0 likes

Cannot use Google Assistant on NVIDIA Shield

PlanPremium FamilyCountryUSADeviceNVIDIA Shield TVOperating SystemAndroid My Question or IssueWhen I try to use the google assistant to play music on my NVIDIA shield TV either directly through the remote or through one of my google home devices (hub...

dougw03
Regular
Plan Premium Family Country USA Device NVIDIA Shield TV Operating System Android My Question or Issue When I try to use the google assistant to play music on my NVIDIA shield...
2019-03-30 6:40:59 PM
594 Views
0 replies
1 likes

594 Views
0 replies
1 likes

Follow artists not working

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 pieSpotify Version 8.4.97.807 My Question or IssueI can't follow artists anymore, I press the follow button on any artist's page and it turns on the circle green and ...

leofee
Newbie
Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android 9 pie Spotify Version 8.4.97.807 My Question or Issue I can't follow artists anymore, I pres...
2019-03-30 5:05:35 PM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Downloads gone after reboot

PlanPremiumCountryGermanyDeviceMoto Z2 PlayOperating SystemAndroid 8.0, February patch My Question or IssueFor the last two versions, Spotify refuses to remember downloaded playlists. Songs synced from PC are shown as downloaded, but trying to play t...

Artim96
Regular
Plan Premium Country Germany Device Moto Z2 Play Operating System Android 8.0, February patch My Question or Issue For the last two versions, Spotify refuses to remember downloaded p...
2019-03-20 11:40:24 PM
2019-03-30 4:51:43 PM
Billy-J
Spotify Star
359 Views
3 replies
0 likes

359 Views
3 replies
0 likes

Galaxy S9+ Crashes when using Spotify app

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid P My Question or IssueWhenever I open Spotify on my phone I can use it fine until my screen timesout. Then when I try to turn my screen back on it goes black, flahes, and then resta...

bhmiller89
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android P My Question or Issue Whenever I open Spotify on my phone I can use it fine until my screen timesout. The...
2019-03-23 9:38:56 PM
2019-03-30 4:15:38 PM
yooc53
Casual Listener
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Spotify + Android Pie- app crashes, can't swap songs remotely, pausing songs

PlanPremiumCountry SwedenDeviceGalaxy s9+Operating SystemAndroid Pie My Question or Issue Issues are stated in the topic. The app crashes every now and then auto opens itself when it does. Music pauses every now and then. Seems to be related to the c...

Gurkburk
Gig Goer
Plan Premium Country Sweden Device Galaxy s9+ Operating System Android Pie My Question or Issue Issues are stated in the topic. The app crashes every now and the...
2019-01-07 9:53:46 AM
2019-03-30 4:06:40 PM
yooc53
Casual Listener
3489 Views
13 replies
10 likes

3489 Views
13 replies
10 likes

[Music] HiFi Quality - Lossless Streaming 16bit 44.1khz

I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Very High setting only applicable when listening throu...

jbnewengland
Newbie
I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Ver...
2019-03-30 3:52:19 PM
428 Views
0 replies
0 likes

428 Views
0 replies
0 likes

Podcasts and old android versions

What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)?Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt have podcasts feature.

buxlt
Casual Listener
What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)? Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt...
2019-03-10 7:00:40 PM
2019-03-30 12:44:54 PM
buxlt
Casual Listener
1583 Views
1 replies
0 likes

1583 Views
1 replies
0 likes

Battery drain even when not using spotify at all.

PlanFreeCountryIndiaDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueSpotify is consistanty leading the battery drain list but is also draining battery even when not in use at all (foreground or background).Please see attached sc...

Ironmaiden93
Casual Listener
Plan Free Country India Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue Spotify is consistanty leading the battery drain list but is also draining battery e...
2019-03-30 9:39:02 AM
663 Views
0 replies
0 likes

663 Views
0 replies
0 likes

Solved!! My library only has playlists and albums and looks different to what it should

PhoneSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Please help

Zc4
Regular
Phone Samsung S7 Edge Operating System Android 8.0.0 My Question or Issue Please help
2019-03-07 9:14:52 PM
2019-03-30 9:21:57 AM
geraltofrivia78
Newbie
9171 Views
16 replies
11 likes
Android 8
phone
Samsung Galaxy S7 Edge

9171 Views
16 replies
11 likes

Spotify Playing the Wrong Song

PlanFreeCountryCanada Samsung Galaxy S6Operating SystemAndriod My Question or IssueI'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on social media. I'm told that a user clicks on the link, goes through the hastle of ...

pckeenca
Newbie
Plan Free Country Canada Samsung Galaxy S6 Operating System Andriod My Question or Issue I'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on s...
2019-03-30 6:37:07 AM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Is there any way to make scrolling through a large playlist faster?

PlanPremiumCountryUSADeviceSamsung Galaxy note 9Operating SystemAndroid My Question or IssueThe scroll bar is so skinny especially with the curved edges that most phones have now days I always have a problem using it and normally end up just clicking...

NathanielScott
Newbie
Plan Premium Country USA Device Samsung Galaxy note 9 Operating System Android My Question or Issue The scroll bar is so skinny especially with the curved edges that most phones have...
2019-03-30 4:46:47 AM
916 Views
0 replies
0 likes

916 Views
0 replies
0 likes

Andoid app search not working

PremiumCanadaSamsung S9 and LG G4/4 After trying all the various music streaming services, the kids settled on Spotify. I signed up and unfortunately having a serious issue. Basically search says 'Sorry, something went wrong' on all our phones (andro...

chabro
Newbie
Premium Canada Samsung S9 and LG G4/4 After trying all the various music streaming services, the kids settled on Spotify. I signed up and unfortunately having a serious issue. &nbsp...
2019-03-29 10:29:50 PM
410 Views
0 replies
0 likes

410 Views
0 replies
0 likes

Superuser Contribution How do i dislike a song that has a video?

PlanPremiumCountryUS of A DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueThere is a song that keeps popping up on diferent radio stations I listen and I absolutely HATE the song. I cant dislike it because the song has a video ...

6Draak6
Casual Listener
Plan Premium Country US of A Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue There is a song that keeps popping up on diferent radio stations ...
2019-03-27 8:33:27 PM
2019-03-29 9:43:33 PM
6Draak6
Casual Listener
553 Views
2 replies
0 likes

553 Views
2 replies
0 likes

Can't Resume Spotify when phone is locked/ Spotify goes missing on Lock screen when paused

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10My Question or IssueNow sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the button on my earphones to pause/ resume music on Spotify. Now wh...

Glyniis
Casual Listener
Plan Premium Country United Kingdom Device Samsung Galaxy S10 My Question or Issue Now sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the...
2019-03-28 5:58:13 PM
2019-03-29 4:56:37 PM
theprodigal
Newbie
2674 Views
3 replies
3 likes

2674 Views
3 replies
3 likes

"Songs" missing from Library, Shuffle problems

PlanPremium (Family)CountryUKDeviceHuawei P20 LiteOperating SystemAndroid 8 My Question or IssueI've only noticed this in the last couple of days. I *used* to use Spotify by downloading all the albums/songs I liked, then going to Library => Songs, an...

Smartwasp69
Newbie
Plan Premium (Family) Country UK Device Huawei P20 Lite Operating System Android 8 My Question or Issue I've only noticed this in the last couple of days. I *used* to use Sp...
2019-03-29 1:19:52 PM
2019-03-29 2:40:59 PM
user-removed
Not applicable
401 Views
1 replies
2 likes

401 Views
1 replies
2 likes

Android Auto - only local media available?

PlanPremiumCountryGermanyDeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueVia Android Auto (not depending on the car, it even happens with only the AA-app opened) i am not able to stream media, i can only find local music.Using the bro...

BassT
Newbie
Plan Premium Country Germany Device Xiaomi Mi A1 Operating System Android 9 My Question or Issue Via Android Auto (not depending on the car, it even happens with only the AA-app open...
2019-03-29 1:50:15 PM
379 Views
0 replies
0 likes
android auto
Offline media

379 Views
0 replies
0 likes

Samsung S8 Restart Downloaded Music gone from the Mirco SD

PlanPremiumCountryAustraliaDeviceS8Operating SystemAndroid Pie 9.0 My Question or IssueBeen having this probaly for at least a few weeks now.... when even i restart my phone my spotify change storage to the phone storage... my Mirco SD SanDisk Ultra ...

NinjaSniper85_
Regular
Plan Premium Country Australia Device S8 Operating System Android Pie 9.0 My Question or Issue Been having this probaly for at least a few weeks now.... when even i restart my phone ...
2019-03-24 4:42:44 AM
2019-03-29 1:19:47 PM
NinjaSniper85_
Regular
1256 Views
7 replies
0 likes

1256 Views
7 replies
0 likes

Disable 'Connect' Feature request

Please add an option to disable spotify connect. I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone will play music remotely to my work laptop and also when I cl...

user-removed
Visitor
Please add an option to disable spotify connect. I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone w...
2019-03-29 3:18:50 AM
2019-03-29 10:47:47 AM
Nico
Community Legend
387 Views
1 replies
2 likes

387 Views
1 replies
2 likes

Solved!!Superuser Contribution Screen Gets Stuck On A Blank Loading Page

PlanFree/PremiumCountryPhilippinesDeviceSamsung Galaxy S9Operating SystemAndroid 9 Pie My Question or IssueHello! My Spotify app gets stuck on a blank loading screen when navigating back to an album or playlist. This usually happens when going to the...

carlzacher
Casual Listener
Plan Free/Premium Country Philippines Device Samsung Galaxy S9 Operating System Android 9 Pie My Question or Issue Hello! My Spotify app gets stuck on a blank loading screen when nav...
2019-03-25 7:54:24 AM
2019-03-29 1:09:58 AM
carlzacher
Casual Listener
1199 Views
2 replies
0 likes

1199 Views
2 replies
0 likes

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