Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47014 Views
66 replies
25 likes

47014 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879941 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879941 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26862 Views
4 replies
0 likes

26862 Views
4 replies
0 likes

Listen Now button doesn't work

PlanFree/PremiumCountry DeviceHTC One M9Operating SystemAndroid 7.0 My Question or Issue When I receive album recommendations the Listen Now button does nothing, apart from seeing a visual depress. The Dismiss button works. Am I doing something wrong...

Pseudo68
Newbie
Plan Free/Premium Country Device HTC One M9 Operating System Android 7.0 My Question or Issue When I receive album recommendations the Listen Now button does nothing, ap...
2019-01-24 9:17:31 PM
135 Views
0 replies
0 likes

135 Views
0 replies
0 likes

No album art on Spotify

PlanPremium Country Netherlands DeviceSony Xperia F5121, 2016Operating SystemAndroid 8.0.0. My Question or IssueJust recently, the Spotify app won't show the artwork anymore, when playing the songs. I only see the standard grey illustration from Spot...

632
Newbie
Plan Premium Country Netherlands Device Sony Xperia F5121, 2016 Operating System Android 8.0.0. My Question or Issue Just recently, the Spotify app won't sh...
2019-01-11 12:05:26 AM
2019-01-24 9:04:27 PM
ShakimTheClown
Newbie
1274 Views
1 replies
2 likes

1274 Views
1 replies
2 likes

HELP! Trouble playing my Spotify

I play my premium Spotify with on my Samsung Galaxy 9 Plus and I cast it to my television.I am having a problem playing my songs on my main playlist in order. I tried making a new playlist... same problem. The shuffle is NOT on. What is happening is ...

RNRRT
Roadie
I play my premium Spotify with on my Samsung Galaxy 9 Plus and I cast it to my television. I am having a problem playing my songs on my main playlist in order. I tried making a new playlist......
2019-01-24 8:24:53 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Honor play-Spotify does not work

Hello.I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. Sometimes it stops responding and the only solution is to s...

matra2710
Newbie
Hello. I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. Someti...
2019-01-16 11:17:14 PM
2019-01-24 6:03:16 PM
big10t
Newbie
698 Views
1 replies
1 likes
Android
honor
problem

698 Views
1 replies
1 likes

Bug error openning Spotify on Moto G4

PlanPremiumCountrySao Paulo - BrazilDeviceLenovo Motorla Moto G4Operating SystemAndroid Nougat 7.0 My Question or Issue Most of the time I open the application it gives error. I already sent several feedbacks but so far nothing.

biodapesada
Regular
Plan Premium Country Sao Paulo - Brazil Device Lenovo Motorla Moto G4 Operating System Android Nougat 7.0 My Question or Issue Most of the time I open the application it gives ...
2019-01-24 4:45:10 PM
2019-01-24 4:50:18 PM
biodapesada
Regular
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Can't connect after being logged out while in offline mode.

Hello there.I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android and the only "fix" provided in the forums is "to reinstall" the app. So, basically, whatever may yo...

DARK_ETERNAL
Casual Listener
Hello there. I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android 😎 and the only "fix" provided in the forums...
2019-01-24 4:09:46 PM
139 Views
0 replies
0 likes

139 Views
0 replies
0 likes

telecommande

Bonjour,je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur mon application mobile le telephone ne detect pas la presence...

dazfr4993
Newbie
Bonjour, je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur ...
2019-01-24 4:04:11 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Superuser Contribution Mis canciones se eliminan cuando salgo de la aplicacion

Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentosEsto es muy molesto...¿Hay alguien que me pueda ayudar porfavor?

Sailon
Newbie
Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentos Esto es muy ...
2019-01-19 2:40:45 PM
2019-01-24 2:47:05 PM
Jemi
Spotify Legend
711 Views
1 replies
0 likes

711 Views
1 replies
0 likes

Spotify Radio don't works anymore

PlanPremiumCountry GermanyDeviceHonor 8xOperating SystemAndroid 8.1 My Question or Issue For a few weeks I can't start Spotify Radio anymore. When I click start artist-radio I don't go to the artist radio but insted I go to a playlist that is titled ...

americancooki
Regular
Plan Premium Country Germany Device Honor 8x Operating System Android 8.1 My Question or Issue For a few weeks I can't start Spotify Radio anymore. When I click start art...
2019-01-13 3:34:43 PM
2019-01-24 1:45:41 PM
user-removed
Not applicable
394 Views
2 replies
4 likes

394 Views
2 replies
4 likes

Car integration

Hello, everyone,I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active Tourer - no titles, covers, etc. With my iPhone it wo...

JWolfZW
Newbie
Hello, everyone, I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active ...
2019-01-24 1:42:43 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Superuser Contribution Spotify unavaible on Googleplay while being part of Europe (Geoblocked)

Hello, here is a few informations PlanFree (plan to premium soon)CountryFrance (Réunion island precisely)DeviceSamsung galaxy J2Operating SystemAndroid GO 8.1 My Question or IssueHere is a definition explaining the issue: "The overseas departments an...

Hericho
Casual Listener
Hello, here is a few informations Plan Free (plan to premium soon) Country France (Réunion island precisely) Device Samsung galaxy J2 Operating System Android GO 8.1 My Quest...
2019-01-23 7:27:41 AM
2019-01-24 12:31:10 PM
Katerina
Spotify Legend
308 Views
1 replies
1 likes

308 Views
1 replies
1 likes

Superuser Contribution Downloads

Is there any way to actually undownload songs on a play list without deleting it?

Hannahmov
Newbie
Is there any way to actually undownload songs on a play list without deleting it?
2019-01-22 8:03:08 PM
2019-01-24 11:56:56 AM
Jemi
Spotify Legend
184 Views
1 replies
0 likes

184 Views
1 replies
0 likes

Superuser Contribution Spotify App for Android

PlanPremiumCountry DeviceSamsungGalaxy A5 Operating SystemAndroid 8.0 My Question or Issue My Spotify app has been crashing down since a week. I need about 10 tries to open the app.I had already updated the app during that time but it is still lackin...

Tannabaa
Newbie
Plan Premium Country Device SamsungGalaxy A5 Operating System Android 8.0 My Question or Issue My Spotify app has been crashing down since a week. I need a...
2019-01-22 8:20:58 PM
2019-01-24 11:37:04 AM
Jemi
Spotify Legend
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Songs re-downloading

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn the phone on, causing my phone to slow down until I...

anamaria19
Newbie
Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn ...
2019-01-24 4:37:17 AM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

[Broken] - Playlists on Android no longer named correctly

Just take a look at this old post which is locked for no reason as the issue has never been fixed. https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlists/td-p/3565163 I've tried contacting all social media accoun...

Wolfwood
Regular
Just take a look at this old post which is locked for no reason as the issue has never been fixed. https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlist...
2019-01-23 12:58:53 AM
335 Views
0 replies
0 likes
Android App
Playlists

335 Views
0 replies
0 likes

My phone don't synchronise locals files in my computer

PROBLEM SOLVED PlanPremiumCountry FranceDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 Hi,I use frecently locals files downloaded from YouTube in .mp3 on my computer because the sounds aren't in Spotify. These locals files were synchronised ...

Godhero
Newbie
PROBLEM SOLVED Plan Premium Country France Device Samsung Galaxy S6 Edge Operating System Android 7.0 Hi, I use frecently locals files downloaded from YouTube in .mp3&...
2019-01-23 11:00:49 PM
164 Views
0 replies
0 likes

164 Views
0 replies
0 likes

Spotify starts playing on my phone when it connects to my cars bluetooth!

Plan PremiumFree/PremiumCountry NorwayDeviceHuawei P20 ProOperating SystemAndroid 8 and 9 My Question or Issue I just want to know WHY spotify starts up and playing automatically when my phone connects to my car!? Even if i dont listen to my aux inpu...

Alpejohn
Casual Listener
Plan Premium Free/Premium Country Norway Device Huawei P20 Pro Operating System Android 8 and 9 My Question or Issue I just want to know WHY spotify starts up an...
2019-01-20 3:15:54 AM
2019-01-23 10:51:11 PM
Alpejohn
Casual Listener
829 Views
1 replies
5 likes

829 Views
1 replies
5 likes

Filtering Songs in a Playlist - Swipe Down Filter vs "Find in Playlist" Menu Option

PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid 9 Pie To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swipe down to access a song filter rather than having to press the three dot menu and scro...

triley142
Regular
Plan Premium Country USA Device Google Pixel 2 Operating System Android 9 Pie To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swi...
2019-01-23 10:24:53 PM
315 Views
0 replies
2 likes

315 Views
0 replies
2 likes

so is there a reason why spotfiy decided to screw over free users ?

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like this for almost a year and they are not fixing this ...

lumster49
Roadie
Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like t...
2019-01-23 7:30:14 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

Aase_Tokvam
Casual Listener
Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...
2019-01-23 4:54:22 PM
2019-01-23 4:56:13 PM
Aase_Tokvam
Casual Listener
312 Views
1 replies
0 likes
Android
Other

312 Views
1 replies
0 likes

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