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Songs' pictures aren't showing in the main menu

Solved!

Songs' pictures aren't showing in the main menu

Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump back in"... and more whereas I scroll down the main page.

 

Any idea or solution? Pls comment 

 

~ The pics below are in Spanish

 

Plan

Free/Premium

 

Country

Chile

 

Device

Samsung Galaxy J5 Prime

 

Operating System

Android Oreo

 

My Question or Issue

Songs' pictures aren't showing up

Screenshot_20190210-124147_Spotify.jpg
Screenshot_20190210-124121_Spotify.jpg
Reply

Accepted Solutions
Marked as solution

Hi Danny_03,

 

If possible, try updating the app to the most recent version.  If there are no updates to be made, try logging out of your account and then back in.  If the problem continues, try deleting the Spotify app and then reinstalling it.  

 

Hopefully this fixes your problem.  If not, please contact Spotify for further help.

View solution in original post

1 Reply
Marked as solution

Hi Danny_03,

 

If possible, try updating the app to the most recent version.  If there are no updates to be made, try logging out of your account and then back in.  If the problem continues, try deleting the Spotify app and then reinstalling it.  

 

Hopefully this fixes your problem.  If not, please contact Spotify for further help.

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