Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
42916 Views
66 replies
25 likes

42916 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878243 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878243 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26442 Views
4 replies
0 likes

26442 Views
4 replies
0 likes

Superuser Contribution Track info keep freezing in my car

DeviceSamsung note 8 Car( mazda 3 2018 )My Question or IssueEvery time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is not the car because I tried pandora, Google music etc and they work.It al...

Leni18
Newbie
Device Samsung note 8 Car( mazda 3 2018 ) My Question or Issue Every time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is n...
2018-09-17 3:25:20 PM
2018-09-19 4:43:43 PM
Jemi
Spotify Legend
645 Views
1 replies
0 likes

645 Views
1 replies
0 likes

Superuser Contribution Only a few local files have downloaded - why not the rest???

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files.However the remaining 30 or so local files did not and the playlist came up as download finished and the mmajority are still greyed out! Why is this?...

JayD83
Casual Listener
I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files. However the remaining 30 or so local files did not and the playlist came up as download finished...
2018-09-17 7:09:44 PM
2018-09-19 4:33:39 PM
Jemi
Spotify Legend
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Songs Skipping Midway

PlanPremiumCountryIrelandDeviceMoto G5Operating SystemAndroid 7.0 My Question or Issue Issue started this morning Midway through playing a song it will skip to the next song. This occurs on every single song. Have cleared cache, uninstalled and reins...

PJGAR
Casual Listener
Plan Premium Country Ireland Device Moto G5 Operating System Android 7.0 My Question or Issue Issue started this morning Midway through playing a song it w...
2018-09-19 1:17:20 PM
2018-09-19 2:03:49 PM
PJGAR
Casual Listener
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Superuser Contribution Notifcation missing, playback stops, UI doesn't update

PlanPremium (for fricking years at this point)CountryUK DeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify version8.4.63.584 armV7 when first reported; now 8.4.70.666 armV7 My issueOriginally reported this a few months ago in https://commun...

samuelhwilliams
Casual Listener
Plan Premium (for fricking years at this point) Country UK Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify version 8.4.63.584 armV7 when first reported; now 8.4.70.666...
2018-09-14 9:39:28 AM
2018-09-19 12:37:39 PM
Jemi
Spotify Legend
392 Views
3 replies
0 likes

392 Views
3 replies
0 likes

Superuser Contribution App Force Closes

PlanPremiumCountry United StatesDevice(Samsung Galaxy Note Operating System(Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm not sure. I'll be listening to music for about 15 mins, then all of a sudden....the app will forc...

Lilkoolaid
Regular
Plan Premium Country United States Device (Samsung Galaxy Note 😎 Operating System (Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm n...
2018-09-07 8:23:35 PM
2018-09-19 12:27:59 PM
Billy-J
Spotify Star
1104 Views
9 replies
1 likes
Android Support
Spotify Support
support

1104 Views
9 replies
1 likes

Superuser Contribution App notification bar

PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy 9 My Question or IssueSince the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disap...

ASchmit93
Newbie
Plan Free/Premium Country United States Device Samsung Galaxy 9 My Question or Issue Since the last few days, the spotify icon in the notification area/bar (normally allowing playback ...
2018-09-16 6:11:49 AM
2018-09-19 11:14:52 AM
Katerina
Spotify Legend
644 Views
1 replies
1 likes

644 Views
1 replies
1 likes

Superuser Contribution multiple problems with spotify app

(USA, LG G6 running Android 8.0.0)For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in the daily mix doesn't appear to do anything. help?

karl_schultz1
Newbie
(USA, LG G6 running Android 8.0.0) For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in t...
2018-09-17 4:03:06 AM
2018-09-19 11:00:13 AM
Katerina
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Solved!!Superuser Contribution Enable "time remaining" on Android

Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the scrubber) and change it to showing "time remaining" of the current t...

punhub
Casual Listener
Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the sc...
2018-09-17 12:15:04 PM
2018-09-19 9:28:59 AM
Jemi
Spotify Legend
1731 Views
3 replies
1 likes

1731 Views
3 replies
1 likes

Multiple bugs on Samsung Galaxy S8

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have encountered is that it wont show up in my notification ...

Mythik
Newbie
Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have enco...
2018-09-18 9:33:54 PM
2018-09-19 9:27:45 AM
jsannn
Community Legend
576 Views
1 replies
3 likes

576 Views
1 replies
3 likes

I cannot store my music on SD card

Plan: PremiumCountry: US DeviceMotorola x4 - brand new12 gb free internal 60+ gb free sdOperating SystemAndroid Oreo - updated to latest What I've tried:Deleting cache, deleting data, deleting both, deleting them in different orderClean Re-installFor...

kehrberger
Casual Listener
Plan: Premium Country: US Device Motorola x4 - brand new 12 gb free internal 60+ gb free sd Operating System Android Oreo - updated to latest What I've tried: ...
2018-08-26 8:53:34 AM
2018-09-19 8:26:24 AM
Dishwasher
Casual Listener
1575 Views
6 replies
0 likes

1575 Views
6 replies
0 likes

Spotify restarts when I want to share a song?

PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemAndroid 8.0 My Question or IssueEvery time I want to share a song, the app starts each time I press the Share button from the song menu. (8/27/18 Update)I have tried the method of uninstalling m...

roxasechizen13
Casual Listener
Plan Premium Country USA Device Galaxy Note 8 Operating System Android 8.0 My Question or Issue Every time I want to share a song, the app starts each time I press the Share button f...
2018-08-21 6:54:15 PM
2018-09-19 4:20:56 AM
MeowMeow420
Newbie
2858 Views
38 replies
12 likes

2858 Views
38 replies
12 likes

Superuser Contribution Spotify keeps playing stuff in the middle of my queue

PlanPremium Country US (specifically Seattle WA) DeviceGoogle Pixel XL Operating SystemAndroid 9 My Question or Issue All week, consistently when I play music, whether I play an album or shuffle a playlist, a podcast I listen to will randomly play in...

meepmareep
Newbie
Plan Premium Country US (specifically Seattle WA) Device Google Pixel XL Operating System Android 9 My Question or Issue All week, consistently wh...
2018-09-16 7:46:01 PM
2018-09-18 3:04:36 PM
Guido
Spotify Legend
1041 Views
1 replies
0 likes

1041 Views
1 replies
0 likes

Spotify not showing in the notification panel

Hello,While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes. PlanPremiumCountry SingaporeDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Thanks

vdevnani
Newbie
Hello, While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes. Plan Premium Country Singapore Device Samsung Note 8 Operat...
2018-09-18 1:34:15 PM
2018-09-18 2:25:31 PM
jsannn
Community Legend
514 Views
1 replies
0 likes
Android
Notification panel

514 Views
1 replies
0 likes

Superuser Contribution P20 pro lockscreen widget

Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...

mrspongey
Casual Listener
Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...
2018-09-16 4:31:39 PM
2018-09-18 1:24:23 PM
Guido
Spotify Legend
1472 Views
1 replies
0 likes
Android

1472 Views
1 replies
0 likes

Automatic music reproduction on other devices

Good Morning,I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network. After asking me if I want to continue listening mus...

jrambo92
Casual Listener
Good Morning, I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network...
2018-09-10 9:58:17 AM
2018-09-18 10:01:30 AM
Loxer
Community Legend
321 Views
3 replies
0 likes

321 Views
3 replies
0 likes

Solved!!Superuser Contribution Visual Overlay Bug Note 8

PlanPremiumCountry USDeviceNote 8Operating SystemAndroid Oreo 8.0.0Samsung Experience 9.0Kernel 4.4.78-13949550 My Question or IssueI am getting this strange issue sometimes when i relaunch the app after it has been running in the background it has t...

Gbfaraci
Casual Listener
Plan Premium Country US Device Note 8 Operating System Android Oreo 8.0.0 Samsung Experience 9.0 Kernel 4.4.78-13949550 My Question or Issue I am getting ...
2018-09-06 1:11:03 AM
2018-09-18 8:19:08 AM
Katerina
Spotify Legend
834 Views
3 replies
0 likes

834 Views
3 replies
0 likes

Android and Chromecast out of sync after ~10 minutes

PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemAndroid 9My Question or IssueAfter about 10-20 minutes of Spotify being in the background playing via Chromecast, if I return to Spotify, the "connection" with my Chromecast isn't fully function...

rtc1
Newbie
Plan Premium Country US Device Google Pixel 2 Operating System Android 9 My Question or Issue After about 10-20 minutes of Spotify being in the background playing via Chromecast, if ...
2018-09-18 2:24:01 AM
696 Views
0 replies
9 likes
Chromecast Android

696 Views
0 replies
9 likes

Suggested song

PlanFreeCountry Argentina I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to something else

Nandaloro
Newbie
Plan Free Country Argentina I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to somethi...
2018-09-18 1:24:44 AM
342 Views
0 replies
2 likes

342 Views
0 replies
2 likes

When searching for a song the next song that plays does not take into consideration the search

I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the next song plays it ignores the filter and plays the nex...

mike74
Regular
I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the...
2018-09-17 12:45:25 AM
336 Views
0 replies
0 likes

336 Views
0 replies
0 likes

Entire songs not playing on android mobile

I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.

Lalivestock75
Newbie
I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.
2018-09-17 12:10:01 AM
196 Views
0 replies
0 likes

196 Views
0 replies
0 likes

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