Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51087 Views
66 replies
25 likes

51087 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881693 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881693 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27321 Views
4 replies
0 likes

27321 Views
4 replies
0 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

Smokin-Pownage
Casual Listener
Plan Premium Country Netherlands Device HTC one M10 Operating System Android 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i p...
2018-09-20 12:20:13 PM
2018-09-20 4:48:26 PM
AeroZ
Composer
662 Views
1 replies
0 likes
background
playing
Spotify
stops

662 Views
1 replies
0 likes

Spotify stops playing randomly

PlanPremium (student)Country NetherlandsDeviceOnePlus 6Operating SystemAndroid Oreo My Question or Issue Spotify stops playing in the middle of a song no matter how I listen to it on my phone (headphones, speaker, etc). Sometimes I can tap on another...

Akiraratsura
Newbie
Plan Premium (student) Country Netherlands Device OnePlus 6 Operating System Android Oreo My Question or Issue Spotify stops playing in the middle of a song no matte...
2018-09-16 9:45:36 AM
2018-09-20 4:39:09 PM
AeroZ
Composer
7497 Views
7 replies
9 likes

7497 Views
7 replies
9 likes

Superuser Contribution External SD card does not show in Spotify Settings

PlanPremiumCountryCzech Republic DeviceSony Xperia X Compact (F5321) (Build number 34.4.A.2.85)Operating SystemAndroid 8.0.0Spotify Version8.4.63.584 armV7 My Question or IssueI am having a problem to switch my storage to external SD card. Other apps...

petrkrejci
Casual Listener
Plan Premium Country Czech Republic Device Sony Xperia X Compact (F5321) (Build number 34.4.A.2.85) Operating System Android 8.0.0 Spotify Version 8.4.63.584 armV7 My Q...
2018-07-26 10:07:57 AM
2018-09-20 3:20:23 PM
petrkrejci
Casual Listener
740 Views
2 replies
0 likes

740 Views
2 replies
0 likes

Solved!!Superuser Contribution Layout

PlanPremiumCountry BrasilDeviceMoto G5Operating SystemAndroid My Question or Issue O meu spotify não atualizou em questão do visual, e já desinstalei varias vezes

HideonCandie
Regular
Plan Premium Country Brasil Device Moto G5 Operating System Android My Question or Issue O meu spotify não atualizou em questão do visual, e já desinstalei varias v...
2018-09-17 5:20:51 PM
2018-09-20 11:42:44 AM
HideonCandie
Regular
2820 Views
8 replies
0 likes

2820 Views
8 replies
0 likes

Superuser Contribution Playback notification not showing

PlanPremiumCountry DeviceNote 8Operating SystemAndroid My Question or Issue I'll borrow from another post who has the same issue I'm having. 1. Notification Playback does not appear on the lock screen or the notification pane.After playing music for ...

Turkiation
Casual Listener
Plan Premium Country Device Note 8 Operating System Android My Question or Issue I'll borrow from another post who has the same issue I'm having. ...
2018-09-16 3:56:44 PM
2018-09-20 10:04:53 AM
Turkiation
Casual Listener
2089 Views
2 replies
2 likes
playback
sync music

2089 Views
2 replies
2 likes

Se traba canción cada vez que le doy play o al pasar a otra canción

Plan: PremiunPaís: MéxicoEquipo: Moto X4Sistema: Android 8.0.0Problema:El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una canción o le paso a otra canción se traba por unos milisegundo...

Kesbec
Newbie
Plan: Premiun País: México Equipo: Moto X4 Sistema: Android 8.0.0 Problema: El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una...
2018-09-20 5:31:06 AM
2018-09-20 8:50:23 AM
Ignitra
Casual Listener
1177 Views
2 replies
1 likes

1177 Views
2 replies
1 likes

Spotify stops playing 10 minutes after "sleep" - Samsung S8

Plan: PremiumCountry: AustraliaDevice: Samsung Galaxy S8Operating System: Android Oreo I've noticed in the last few weeks that Spotify will stop streaming after exactly and reliably 10 minutes after putting the phone to sleep. I've gone to the power ...

majikshoe
Newbie
Plan: Premium Country: Australia Device: Samsung Galaxy S8 Operating System: Android Oreo I've noticed in the last few weeks that Spotify will stop streaming after exactly and r...
2018-09-20 4:25:58 AM
2018-09-20 8:09:48 AM
jsannn
Community Legend
847 Views
1 replies
1 likes

847 Views
1 replies
1 likes

No landscape mode on ANDROID?

PlanPremiumCountry Uruguay DeviceZTE Axon 7 MiniOperating SystemAndroid Por qué no puedo usar en mi coche la posición horizontal de spotify?Por qué para usar el control principal de la canción, con su portada, hay que tener el celular en poisición ve...

mwjppgg
Newbie
Plan Premium Country Uruguay Device ZTE Axon 7 Mini Operating System Android Por qué no puedo usar en mi coche la posición horizontal de spotify? Por qué para usar el co...
2018-09-20 7:46:52 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Can't login despite working connection to wifi

Hi,I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphone spotify-App anymore although I was perfectly connec...

Wthiel36
Newbie
Hi, I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphon...
2017-10-16 10:20:05 PM
2018-09-20 7:39:11 AM
Luke
Spotify Star
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Spotify shows local file track was not downloaded to phone media, even though it was.

PlanPremiumCountryUSA DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 Marshmallow / Windows 10Spotify Android8.4.70.666Spotify Windows1.0.89.313 My Question or IssueI have local files of music that are unavailable in the Spotify library showing ...

rat_whiskers
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S5 Operating System Android 6.0.1 Marshmallow / Windows 10 Spotify Android 8.4.70.666 Spotify Windows 1.0.89.313 My Question o...
2018-09-20 5:57:25 AM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Phone Notification does not appear

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pie My Question or Issue Hi,I will be playing music on my phone, but the notification drawer will not have the music I am playing within Spotify. I have to close Spotify and open it again bef...

gmanpluto
Regular
Plan Premium Country USA Device Pixel 2 Operating System Android Pie My Question or Issue Hi, I will be playing music on my phone, but the notification drawer will not...
2018-09-19 9:47:16 PM
2018-09-19 10:29:11 PM
jsannn
Community Legend
426 Views
1 replies
0 likes
Android
Notification bar player
Notification panel
Notifications

426 Views
1 replies
0 likes

Still not being able to share via insta stories.

PlanPremiumCountry RomaniaDeviceLenovo Moto ZOperating SystemAndroid Oreo 8.0.0My Question or IssueI've never been able to share songs via Insta Stories. I had patience, there were many more people being unable to do it. I got it then, it comes in wa...

alexrsc
Casual Listener
Plan Premium Country Romania Device Lenovo Moto Z Operating System Android Oreo 8.0.0 My Question or Issue I've never been able to share songs via Insta Stories. I had patience...
2018-08-28 9:23:56 PM
2018-09-19 8:29:19 PM
alexrsc
Casual Listener
1041 Views
8 replies
2 likes

1041 Views
8 replies
2 likes

Superuser Contribution Track info keep freezing in my car

DeviceSamsung note 8 Car( mazda 3 2018 )My Question or IssueEvery time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is not the car because I tried pandora, Google music etc and they work.It al...

Leni18
Newbie
Device Samsung note 8 Car( mazda 3 2018 ) My Question or Issue Every time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is n...
2018-09-17 3:25:20 PM
2018-09-19 4:43:43 PM
Jemi
Spotify Legend
655 Views
1 replies
0 likes

655 Views
1 replies
0 likes

Superuser Contribution Only a few local files have downloaded - why not the rest???

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files.However the remaining 30 or so local files did not and the playlist came up as download finished and the mmajority are still greyed out! Why is this?...

JayD83
Casual Listener
I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files. However the remaining 30 or so local files did not and the playlist came up as download finished...
2018-09-17 7:09:44 PM
2018-09-19 4:33:39 PM
Jemi
Spotify Legend
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Songs Skipping Midway

PlanPremiumCountryIrelandDeviceMoto G5Operating SystemAndroid 7.0 My Question or Issue Issue started this morning Midway through playing a song it will skip to the next song. This occurs on every single song. Have cleared cache, uninstalled and reins...

PJGAR
Casual Listener
Plan Premium Country Ireland Device Moto G5 Operating System Android 7.0 My Question or Issue Issue started this morning Midway through playing a song it w...
2018-09-19 1:17:20 PM
2018-09-19 2:03:49 PM
PJGAR
Casual Listener
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Superuser Contribution Notifcation missing, playback stops, UI doesn't update

PlanPremium (for fricking years at this point)CountryUK DeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify version8.4.63.584 armV7 when first reported; now 8.4.70.666 armV7 My issueOriginally reported this a few months ago in https://commun...

samuelhwilliams
Casual Listener
Plan Premium (for fricking years at this point) Country UK Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify version 8.4.63.584 armV7 when first reported; now 8.4.70.666...
2018-09-14 9:39:28 AM
2018-09-19 12:37:39 PM
Jemi
Spotify Legend
414 Views
3 replies
0 likes

414 Views
3 replies
0 likes

Superuser Contribution App Force Closes

PlanPremiumCountry United StatesDevice(Samsung Galaxy Note Operating System(Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm not sure. I'll be listening to music for about 15 mins, then all of a sudden....the app will forc...

Lilkoolaid
Regular
Plan Premium Country United States Device (Samsung Galaxy Note 😎 Operating System (Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm n...
2018-09-07 8:23:35 PM
2018-09-19 12:27:59 PM
Billy-J
Spotify Star
1133 Views
9 replies
1 likes
Android Support
Spotify Support
support

1133 Views
9 replies
1 likes

Superuser Contribution App notification bar

PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy 9 My Question or IssueSince the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disap...

ASchmit93
Newbie
Plan Free/Premium Country United States Device Samsung Galaxy 9 My Question or Issue Since the last few days, the spotify icon in the notification area/bar (normally allowing playback ...
2018-09-16 6:11:49 AM
2018-09-19 11:14:52 AM
Katerina
Spotify Legend
684 Views
1 replies
1 likes

684 Views
1 replies
1 likes

Superuser Contribution multiple problems with spotify app

(USA, LG G6 running Android 8.0.0)For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in the daily mix doesn't appear to do anything. help?

karl_schultz1
Newbie
(USA, LG G6 running Android 8.0.0) For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in t...
2018-09-17 4:03:06 AM
2018-09-19 11:00:13 AM
Katerina
Spotify Legend
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Solved!!Superuser Contribution Enable "time remaining" on Android

Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the scrubber) and change it to showing "time remaining" of the current t...

punhub
Casual Listener
Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the sc...
2018-09-17 12:15:04 PM
2018-09-19 9:28:59 AM
Jemi
Spotify Legend
1793 Views
3 replies
1 likes

1793 Views
3 replies
1 likes

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