Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67331 Views
68 replies
26 likes

67331 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28935 Views
5 replies
0 likes

28935 Views
5 replies
0 likes

Superuser Contribution Turn off casting to nearby device in Spotify

It seems that after all my attempts at turning off casting on my Galaxy S7, Spotify is determined to tell me that I can cast to a nearby device. As you can see in the screenshots, I have turned off Media controls for cast devices; turned off show nea...

stilli1988
Casual Listener
It seems that after all my attempts at turning off casting on my Galaxy S7, Spotify is determined to tell me that I can cast to a nearby device. As you can see in the screenshots, I have turned off&n...
2018-09-28 10:10:38 AM
2927 Views
0 replies
1 likes

2927 Views
0 replies
1 likes

Spotify app crashing

I am having this weird issue after updating my Spotify app on my OnePlus 6 from android oreo 8.1 to android 9.0 Pie. The app crashes randomly and sometimes just keeps on buffering even if i switch to wifi. Weird issue, havent faced anything like this...

ShaneOlie
Casual Listener
I am having this weird issue after updating my Spotify app on my OnePlus 6 from android oreo 8.1 to android 9.0 Pie. The app crashes randomly and sometimes just keeps on buffering even if i switch to...
2018-09-28 8:28:33 AM
419 Views
0 replies
1 likes

419 Views
0 replies
1 likes

Spotify constantly freezing

the application freezes every moment And then when it changes the songs it remains with the cover of the previous song, when I give it pause sometimes I do not take it I gave a Factory reset to my phone and as it continues it gives the problem alread...

roienip
Newbie
the application freezes every moment And then when it changes the songs it remains with the cover of the previous song, when I give it pause sometimes I do not take it I gave a Factory reset to my ph...
2018-09-27 4:20:29 PM
2018-09-28 2:41:12 AM
Billy-J
Spotify Star
391 Views
1 replies
1 likes

391 Views
1 replies
1 likes

Opção de armazenamento no SD Card sumiu

Plan Premium Samsung S7 Android The storage in SD card option disappeared, all my music where deleted and I can reestabilsh the storage in SD card.There's no support to the customer.Is there any solution to this problem?If not, i'm considering leave ...

Guilhermespader
Newbie
Plan Premium Samsung S7 Android The storage in SD card option disappeared, all my music where deleted and I can reestabilsh the storage in SD card. There's no support to the custo...
2018-09-28 1:21:23 AM
291 Views
0 replies
1 likes

291 Views
0 replies
1 likes

Spotify skips back on podcast episodes

PlanPremiumCountry UKDeviceSamsung Galaxy S8 Operating SystemAndroid Oreo My Question or Issue Hi, my Spotify has been skipping backwards on podcast episodes on its own. It generally happens when I am not doing anything and my screen is turned off. I...

SarahLangston
Regular
Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue Hi, my Spotify has been skipping backwards on podcast episo...
2018-09-27 2:27:52 PM
2018-09-27 11:31:24 PM
Billy-J
Spotify Star
4082 Views
1 replies
3 likes

4082 Views
1 replies
3 likes

New interface changed to old

I was using the new interface but then after a made a payment the interface change to the old one, and I was used to the new so i what to go back to the new interface

RodStroke
Newbie
I was using the new interface but then after a made a payment the interface change to the old one, and I was used to the new so i what to go back to the new interface
2018-09-27 10:15:52 PM
565 Views
0 replies
0 likes
Android 8
Interface

565 Views
0 replies
0 likes

Spotify does not correctly detect online/offline state across the whole app

PlanPremiumCountry DeviceSamsung Galaxy S7plusOperating SystemAndroid My Question or IssueI'd like to report a BUG. This is a bug and nothing to do with my use of the app so would like to know when this will be fixed as I'm a premium subscriber and a...

Marsh11
Newbie
Plan Premium Country Device Samsung Galaxy S7plus Operating System Android My Question or Issue I'd like to report a BUG. This is a bug and nothing to do with my use of the ap...
2018-09-27 7:44:05 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Multiple Problems!

PlanPremiumCountryUsaDeviceGalaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So many issues!1) keeps turning off after 10 minutes of playing music (going on for weeks)2) switches to playing on phone speakers after u...

Christianamarth
Casual Listener
Plan Premium Country Usa Device Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So many issues! 1) keeps turning off after 10 minut...
2018-09-26 11:50:16 PM
2018-09-27 6:55:06 PM
keepbouncing
Composer
376 Views
2 replies
1 likes

376 Views
2 replies
1 likes

Podcasts stuck at 0% on Premium

I'm listening to Spotify Premium on my Galaxy S7. Podcasts will not download to listen offline. It stopped working earlier this week. I restarted my phone, reinstalled the app, checked app permissions, and music still downloads. Podcast downloads sta...

B00langer
Newbie
I'm listening to Spotify Premium on my Galaxy S7. Podcasts will not download to listen offline. It stopped working earlier this week. I restarted my phone, reinstalled the app, checked app permission...
2018-09-27 6:53:23 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Video volume not normalised and too loud

PlanPremiumCountryAustraliaDeviceOnePlus 5Operating SystemAndroid Oreo My Question or IssueVideos are appearing more frequently in the most popular playlists, they do not have normalised volume (are not affected by the 'set same volume levels' settin...

mkbloom
Newbie
Plan Premium Country Australia Device OnePlus 5 Operating System Android Oreo My Question or Issue Videos are appearing more frequently in the most popular playlists, they do not hav...
2018-09-27 11:38:04 AM
2018-09-27 5:17:48 PM
curtisjk
Newbie
361 Views
1 replies
4 likes

361 Views
1 replies
4 likes

Superuser Contribution Next song randomly not playing - LG G6

PlanPremiumCountry CanadaDeviceLG G6Operating SystemAndroid 8.0Spotify Version - 8.4.70.666 My Question or IssueThe app will randomly not play the next song unless i hit the next song button. always happens when connected to a bluetooth device. Im us...

megajeff11
Casual Listener
Plan Premium Country Canada Device LG G6 Operating System Android 8.0 Spotify Version - 8.4.70.666 My Question or Issue The app will randomly not play the next song unless i h...
2018-09-23 5:03:23 PM
2018-09-27 4:43:44 PM
megajeff11
Casual Listener
480 Views
6 replies
0 likes

480 Views
6 replies
0 likes

Superuser Contribution Search offline

PlanPremiumCountry Canada DeviceOnePlus 6Operating SystemAndroid Oreo 8.1 My Question or Issue Searching in the app says I'm offline and need to go online. I am connected to wifi and can play non downloaded songs.

Bandnan
Newbie
Plan Premium Country Canada Device OnePlus 6 Operating System Android Oreo 8.1 My Question or Issue Searching in the app says I'm offline and need to go online. I...
2018-07-10 7:35:40 AM
2018-09-27 4:34:18 PM
Guido
Spotify Legend
2488 Views
5 replies
4 likes

2488 Views
5 replies
4 likes

Superuser Contribution Spotify connect not working on Android P(ie)

After upgrading to latest android version (9.0, aka pie) spotify connect no longer works. It doesn't find devices on my lan supporting either Chromecast or Spotify connect. On previous os version both connect versions worked perfecty.PlanPremiumCount...

Kungfutse
Casual Listener
After upgrading to latest android version (9.0, aka pie) spotify connect no longer works. It doesn't find devices on my lan supporting either Chromecast or Spotify connect. On previous os version bot...
2018-09-25 7:35:24 AM
2018-09-27 4:26:24 PM
Guido
Spotify Legend
620 Views
1 replies
1 likes

620 Views
1 replies
1 likes

Superuser Contribution Samsung s9+ 256gb

PlanPremiumCountry NorwayDevice S9+ samsungOperating SystemAndroid My Question or Issue Hello, so i've recently bought a s9+, and downloaded spotify. Downloaded and logged in, listened to a song and it worked fine for some days. Could connect it to m...

Karolius
Newbie
Plan Premium Country Norway Device S9+ samsung Operating System Android My Question or Issue Hello, so i've recently bought a s9+, and downloaded spotify. Downloade...
2018-09-25 1:56:59 PM
2018-09-27 4:16:12 PM
Guido
Spotify Legend
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Superuser Contribution [Solved] No notifications / media keys in notifications or lock screen

ProblemsIt all seemed to start with the music not stopping when my headphone jack would unplug from my car a few days ago. Then tonight I noticed the lack of media controls and no audio ducking when using the microphone.Problems IncludedNo media cont...

CTS_AE
Regular
Problems It all seemed to start with the music not stopping when my headphone jack would unplug from my car a few days ago. Then tonight I noticed the lack of media controls and no audio duc...
2018-09-21 10:09:22 AM
2018-09-27 3:58:34 PM
Katerina
Spotify Legend
1810 Views
4 replies
2 likes

1810 Views
4 replies
2 likes

Spotify Android app connectivity issues.

Spotify Android App / Samsung S8 / USA. I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spotify seems to have trouble recognizing when you have connection again. Clean...

lookovrthr1
Newbie
Spotify Android App / Samsung S8 / USA. I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spo...
2018-09-21 3:30:45 AM
2018-09-27 3:54:26 PM
YahTehgz
Composer
440 Views
1 replies
0 likes

440 Views
1 replies
0 likes

Andriod and internal memory

What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses? I have, several times, used the work around of uninstalling Spotify but it soon comes back and reports it uses all my spare internal ...

athegn
Regular
What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses? I have, several times, used the work around of uninstalling Spoti...
2018-09-27 3:23:24 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Songs skipped for no reason, no skips left

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.

munchiesnOOb
Newbie
I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.
2018-09-20 5:35:07 PM
2018-09-27 3:14:00 PM
CryticalAce
Rising Star 1
600 Views
5 replies
0 likes

600 Views
5 replies
0 likes

Cannot Switch to External Storage

PlanPremiumCountryUSA DeviceMoto Play DroidOperating SystemLatest Android My Question or IssueI cannot seem to switch my internal stoage from internal to external. It was external a couple of days ago, but the something happened and all of my downloa...

Hawkflight
Casual Listener
Plan Premium Country USA Device Moto Play Droid Operating System Latest Android My Question or Issue I cannot seem to switch my internal stoage from internal to external. It wa...
2018-09-26 4:34:46 AM
2018-09-27 3:05:59 PM
CryticalAce
Rising Star 1
964 Views
3 replies
0 likes

964 Views
3 replies
0 likes

Landscape mode not working

PlanPremiumCountry USADeviceSamsung Note 9Operating SystemAndroid 8.1.0Spotify Version8.4.70.666 armV7 My Question or IssueAfter starting to use Spotify on my Note 9, I noticed that landscape mode no longer works. If I turn the screen, the app remain...

fastergrace
Newbie
Plan Premium Country USA Device Samsung Note 9 Operating System Android 8.1.0 Spotify Version 8.4.70.666 armV7 My Question or Issue After starting to use Spotify on my N...
2018-09-27 2:51:22 PM
480 Views
0 replies
3 likes

480 Views
0 replies
3 likes

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