Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47426 Views
66 replies
25 likes

47426 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880158 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880158 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26882 Views
4 replies
0 likes

26882 Views
4 replies
0 likes

How to stop in-app popup?

I'm using the mobile app on Android and every time I login, i get a popup of some random songs promotion with a very small close button designed to make it harder for you to close, so they would maximize clicks (CTR), how do I disable this? I can't f...

iEslam
Regular
I'm using the mobile app on Android and every time I login, i get a popup of some random songs promotion with a very small close button designed to make it harder for you to close, so they would maxi...
2018-08-25 6:06:55 PM
2018-09-03 6:17:52 PM
iEslam
Regular
930 Views
2 replies
3 likes

930 Views
2 replies
3 likes

Spotify Search not working

PlanPremiumCountryUnited kingdomDeviceOnePlus 5Operating SystemAndroid My Question or Issue I currently can not use the search function on Spotify it says my device is offline even though I'm currently online, is anyone else having this issue? Thanks...

znm9zsbq-h_i
Newbie
Plan Premium Country United kingdom Device OnePlus 5 Operating System Android My Question or Issue I currently can not use the search function on Spotify it says my dev...
2018-07-22 10:42:52 AM
2018-09-03 5:52:35 PM
user-removed
Not applicable
808 Views
2 replies
3 likes

808 Views
2 replies
3 likes

Superuser Contribution Spotify app stops music after 2 songs

PlanPremiumCountry FranceDeviceNokia 2Operating SystemAndroid 7.1.1 My Question or Issue Hi. My Spotify app stops the music playing after around 2 songs. The song is just stopped but the app stays opened. Any help ?

user-removed
Visitor
Plan Premium Country France Device Nokia 2 Operating System Android 7.1.1 My Question or Issue Hi. My Spotify app stops the music playing after around 2 songs. The song i...
2018-08-26 11:26:52 PM
2018-09-03 3:32:34 PM
Jose_M
Spotify Star
5736 Views
14 replies
0 likes

5736 Views
14 replies
0 likes

Music stopt randomly

Spotiy PremiumCountryNetherlandsDeviceNokia 7plus and Samsung S5Operating SystemAndroid 8.1 My Question or IssueMy music keeps pauzing, or stopping. When I am in the car, connected with an mic cable to the car system, but also at home, streaming to m...

rarbon
Casual Listener
Spotiy Premium Country Netherlands Device Nokia 7plus and Samsung S5 Operating System Android 8.1 My Question or Issue My music keeps pauzing, or stopping. When I am in the car, conne...
2018-08-27 4:19:12 PM
2018-09-03 10:41:11 AM
Jose_M
Spotify Star
974 Views
7 replies
0 likes

974 Views
7 replies
0 likes

Sharing songs restart Spotify app? Note 8

PlanFree/PremiumCountry DeviceNote 8Operating SystemLatest software Aloha, Everything's I share a song it restarts the app. Kind of frustrating you know what I mean? Maybe I should try see if there's an update or has anyone else gone through and fixe...

Ianreign
Newbie
Plan Free/Premium Country Device Note 8 Operating System Latest software Aloha, Everything's I share a song it restarts the app. Kind of frustrating you know what I mean...
2018-09-03 9:30:49 AM
2018-09-03 10:22:39 AM
Loxer
Community Legend
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

App keeps starting downloading notification for songs not available

PlanPremiumCountry Sweden DeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueEvery once in a while the app tries to start downloading songs and shows a notification for it. Shortly there after it closes and a few seconds later it tries t...

qw4z1
Casual Listener
Plan Premium Country Sweden Device Oneplus 5 Operating System Android Oreo My Question or Issue Every once in a while the app tries to start downloading songs ...
2018-08-24 3:53:39 PM
2018-09-03 7:39:52 AM
qw4z1
Casual Listener
684 Views
4 replies
0 likes
Android

684 Views
4 replies
0 likes

Problem downloading

Helloso this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no more space. I've try removing albums,loggin out and ba...

Sunshyne13
Casual Listener
Hello so this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no m...
2018-08-26 12:47:24 AM
2018-09-03 1:52:27 AM
Sunshyne13
Casual Listener
328 Views
2 replies
0 likes

328 Views
2 replies
0 likes

Spotify Premium and my Samsung A8 phone.

PlanPremiumCanada My Question or Issue i have a new phone, the samsung galaxy A8. I have Spotify Premium and on my old LG G5 I had no problem with getting my music that I downloaded to come up on my phone. I am trouble getting my music on my new phon...

-ygmidfc_ypud
Newbie
Plan Premium Canada My Question or Issue i have a new phone, the samsung galaxy A8. I have Spotify Premium and on my old LG G5 I had no problem with getting my music that I do...
2018-09-02 12:42:13 AM
2018-09-03 1:52:01 AM
Matalo
Roadie
742 Views
1 replies
0 likes

742 Views
1 replies
0 likes

Videos won`t play on my Meizu Pro 6 Plus

PlanPremiumCountryBrazilDeviceMeizu Pro 6 plusOperating SystemAndroid 7.0.0(flyme OS 7.0.1.0G First I have no idea why spotify force videos to suck even more data, I hardly leave my screen on to watch the clips, specialy when I`m driving...But since ...

marcosstr
Newbie
Plan Premium Country Brazil Device Meizu Pro 6 plus Operating System Android 7.0.0(flyme OS 7.0.1.0G First I have no idea why spotify force videos to suck even more data, I hardly lea...
2018-09-02 10:11:47 PM
371 Views
0 replies
0 likes

371 Views
0 replies
0 likes

Music keeps stopping

PlanPremiumCountry UKDeviceSamsung Galaxy S7Operating SystemAndroid Playback keeps stopping, usually it just pauses randomly in the middle of a song and won't start again until I open the app and press play (the play button shows the pause icon). Oth...

mousehawk
Regular
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android Playback keeps stopping, usually it just pauses randomly in the middle of a song and won't star...
2018-09-02 3:23:26 PM
611 Views
0 replies
2 likes

611 Views
0 replies
2 likes

Superuser Contribution Songs not adding to play queue

So for the past week or so, I have been unable to add songs to my 'Queue' on my phone. It appears to work fine when adding songs to the Queue on my desktop. When pressing 'Add to Queue' it comes up saying 'Song Added to Queue' but it is nowhere to be...

HinnyBrit
Casual Listener
So for the past week or so, I have been unable to add songs to my 'Queue' on my phone. It appears to work fine when adding songs to the Queue on my desktop. When pressing 'Add to Queue' it c...
2018-08-20 7:16:48 PM
2018-09-02 10:57:57 AM
trquito
Casual Listener
2862 Views
4 replies
4 likes

2862 Views
4 replies
4 likes

Solved!! Podcast episodes disappeared

PlanPremiumCountry FranceDeviceSamsung Galaxy A5Operating System Android 7.0 My Question or Issue I am a listner of a podcast called Freakonomics radio.I used to be able to browse the full podcast episode list (approx 250 episodes with first ones dat...

Rivax85
Casual Listener
Plan Premium Country France Device Samsung Galaxy A5 Operating System Android 7.0 My Question or Issue I am a listner of a podcast called Freakonomics radio...
2018-09-01 11:38:15 PM
2018-09-02 10:22:36 AM
Rivax85
Casual Listener
4537 Views
2 replies
0 likes

4537 Views
2 replies
0 likes

Local files won't sync

PremiumDeviceHuawei p10 liteOperating SystemAndroid Oreo My Question or Issue I'd like to sync my local files to my phone. Created a playlist on the laptop with only the local files, even went as far as disabling firewall. Open the app on my phone, i...

DrowningDevil
Newbie
Premium Device Huawei p10 lite Operating System Android Oreo My Question or Issue I'd like to sync my local files to my phone. Created a playlist on the laptop with only the ...
2018-09-01 8:43:29 PM
2018-09-02 9:31:56 AM
AeroZ
Composer
375 Views
1 replies
0 likes
local files not syncing

375 Views
1 replies
0 likes

Superuser Contribution Browse is not working and whenever I search it only searches for downloaded songs. (I'm online too)

PlanPremiumCountry USADeviceSamsung Galaxy8Operating SystemAndroid Oreo My Question or Issue Whenever I go to search for a song, the search engine will only search my downloaded songs. I think the app thinks I'm offline so I've closed it and restarte...

Atomic98
Newbie
Plan Premium Country USA Device Samsung Galaxy8 Operating System Android Oreo My Question or Issue Whenever I go to search for a song, the search engine will only se...
2018-07-11 3:14:36 PM
2018-09-02 4:31:58 AM
muzakstylee
Newbie
2762 Views
2 replies
1 likes

2762 Views
2 replies
1 likes

Latest Version 8.4.68.911 Bluetooth doesn't work (again!)

Android 7/LG v20/Premium Anyone running into the same Bluetooth issue back in 2016? Bluetooth works for 5 minutes and then you suddenly can't control play/skip/pause functions through the Bluetooth device. Obviously there is no quality control at Spo...

evo4g63t
Roadie
Android 7/LG v20/Premium Anyone running into the same Bluetooth issue back in 2016? Bluetooth works for 5 minutes and then you suddenly can't control play/skip/pause functions through the Bl...
2018-09-01 3:28:54 PM
368 Views
0 replies
0 likes

368 Views
0 replies
0 likes

Switches devices without a warning

PlanPremiumCountryUSA DeviceSamsung 8 and iphone 6 My Question or IssueI used to have an iphone and when I would listen to spotify, when I logged in, if my partner was using the account, it would ask me if I wanted to takeover the music. I was aware ...

crassly
Casual Listener
Plan Premium Country USA Device Samsung 8 and iphone 6 My Question or Issue I used to have an iphone and when I would listen to spotify, when I logged in, if my partner...
2018-08-21 4:32:19 PM
2018-09-01 3:26:14 PM
Jose_M
Spotify Star
327 Views
3 replies
0 likes

327 Views
3 replies
0 likes

Offline

PlanFree/PremiumCountry DeviceHtcOperating System Android My Question or Issue Help please. My device is stuck offline. I have full internet connection. I can play music but not search or add anything new. Have tried logging out and back in but nothi...

duckstar421
Newbie
Plan Free/Premium Country Device Htc Operating System Android My Question or Issue Help please. My device is stuck offline. I have full internet connection. I ...
2018-09-01 3:11:45 AM
2018-09-01 4:00:28 AM
Billy-J
Spotify Star
272 Views
1 replies
0 likes
Premium

272 Views
1 replies
0 likes

Problema sonido

PlanPremiumCountryArgentinaDeviceMoto G5 PLUS My Question or Issue Tengo un problema de sonido, al activar el ecualizador, cuándo escucho una música, ya sea con o sin auriculares, el sonido sube y baja de repente, y resulta molesto. Alguna solución? ...

Bokinhan
Newbie
Plan Premium Country Argentina Device Moto G5 PLUS My Question or Issue Tengo un problema de sonido, al activar el ecualizador, cuándo escucho una música, ya sea con o ...
2018-08-31 12:45:53 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Solved!! Search does only find donwloaded songs on android

No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution.Any thoughts? Or the solution?

Seb1986
Casual Listener
No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution. Any thoughts? Or the solution?
2018-08-31 4:48:41 PM
2018-08-31 9:11:45 PM
Jose_M
Spotify Star
516 Views
3 replies
0 likes

516 Views
3 replies
0 likes

Solved!! [Social] Share Your Music with Friends

PlanPremiumCountryEngland DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueRecently - literally within the last couple of days - the share feature of spotify no longer works. I have rcently been sharing song links via wha...

gaz_1976
Casual Listener
Plan Premium Country England Device Samsung Galaxy S7 Edge Operating System Android 8.0.0 My Question or Issue Recently - literally within the last couple of days - the share...
2018-08-24 2:12:11 PM
2018-08-31 7:05:44 PM
AlexisBajonero
Casual Listener
1226 Views
13 replies
4 likes

1226 Views
13 replies
4 likes

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