Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52138 Views
67 replies
25 likes

52138 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882234 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882234 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27492 Views
4 replies
0 likes

27492 Views
4 replies
0 likes

Im offline

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

Audrey_ethier
Newbie
When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app
2018-04-17 12:05:27 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Solved!! Won't let me log in

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

queaky
Casual Listener
What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!
2015-07-13 10:31:51 AM
2018-04-17 12:01:29 AM
harveyjay73
Newbie
223872 Views
46 replies
8 likes

223872 Views
46 replies
8 likes

Offline all the time. Offline mode is turned off

I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me

Hooflee
Newbie
I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing work...
2018-04-17 11:50:01 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Daily mix disappear after premium.

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.

NewUserAlex
Casual Listener
The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android an...
2018-04-17 4:29:09 PM
2018-04-17 11:27:15 PM
NewUserAlex
Casual Listener
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

no shuffle or repeat on spotify weekly?

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

anewson
Casual Listener
the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back
2018-04-17 10:12:46 PM
486 Views
0 replies
1 likes

486 Views
0 replies
1 likes

Album Picture

Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?

Mobaz
Newbie
Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...
2018-04-17 9:57:03 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Android Wear 2.0 App won't play / pause

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause button. I can't pause or play the current song via...

sarpdoruk
Casual Listener
After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause...
2017-12-03 7:27:12 PM
2018-04-17 9:20:51 PM
sarpdoruk
Casual Listener
2098 Views
11 replies
2 likes

2098 Views
11 replies
2 likes

Question about Save in playlists

Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi.The question is if I tap on the three dotted menu behind any individual song in any of the downloaded pl...

AeroZ
Composer
Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi. The question is if I tap on the thre...
2018-04-17 9:13:20 PM
505 Views
0 replies
0 likes

505 Views
0 replies
0 likes

How to show time remaining

Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on the song length but tapping it does nothing on andr...

Handsthatthieve
Newbie
Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on ...
2018-04-17 9:02:31 PM
1971 Views
0 replies
11 likes

1971 Views
0 replies
11 likes

No shuffle button on android?

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...

lostgubbins
Casual Listener
hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...
2018-04-17 8:39:09 PM
2018-04-17 8:44:18 PM
lostgubbins
Casual Listener
1096 Views
1 replies
0 likes

1096 Views
1 replies
0 likes

The next songs won't automatically play and sometimes the songs stop playing in the middle of the so

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and then close the app and use Facebook, after the song en...

Kazvargas14
Newbie
Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and the...
2016-07-19 3:12:57 PM
2018-04-17 7:56:41 PM
DonD79
Newbie
5219 Views
2 replies
0 likes

5219 Views
2 replies
0 likes

Solved!! No sound after playing one song and stops playlist

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, if i leave it alone though it stops the next song fr...

dantec94
Casual Listener
I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, i...
2016-01-26 1:55:19 PM
2018-04-17 7:46:30 PM
Devushka
Casual Listener
16667 Views
97 replies
8 likes

16667 Views
97 replies
8 likes

Superuser Contribution Downloaded music and playlist access

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as afterall ive downloaded them so does that mean i have...

Seaweed37
Newbie
Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as af...
2018-04-03 11:07:23 PM
2018-04-17 7:06:24 PM
Julian
Moderator
467 Views
1 replies
0 likes

467 Views
1 replies
0 likes

New TV isn't showing up as a device on my phone?

I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an available device on my phone? I like being able to que ...

Jessicalalaa
Newbie
I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an avai...
2016-03-31 12:35:25 AM
2018-04-17 6:50:37 PM
Athmene42
Newbie
3485 Views
2 replies
1 likes
devices

3485 Views
2 replies
1 likes

Superuser Contribution [Spotify Mobile App] Question about playing and searching for songs in my Library

I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have the shuffle playlist continue. However if I search for a son...

user-removed
Visitor
I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have ...
2018-04-03 10:04:45 PM
2018-04-17 6:39:26 PM
Julian
Moderator
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Daily Mixes disappear after going Premium. No Radio feature.

I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app. Those features are the ones I'm most excited about...

huyhieu
Newbie
I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app....
2018-03-15 8:15:40 AM
2018-04-17 6:28:32 PM
user-removed
Not applicable
1226 Views
6 replies
5 likes

1226 Views
6 replies
5 likes

Superuser Contribution Song listed is not the song being played

The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powermetal. I know the Kaleo song but what it plays inste...

Seth1483
Newbie
The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powerm...
2018-04-02 6:58:09 AM
2018-04-17 5:18:42 PM
Julian
Moderator
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Songs that I can't play nor delete on phone

I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the only option it gives me is to Save. I had to clear...

HydraRaptor
Casual Listener
I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the...
2018-04-17 3:57:51 PM
2018-04-17 4:22:42 PM
HydraRaptor
Casual Listener
378 Views
2 replies
0 likes

378 Views
2 replies
0 likes

Superuser Contribution Spotify ocupando muita memoria de armazenamento

Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?

gadm
Newbie
Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?
2018-04-02 3:40:05 AM
2018-04-17 4:08:01 PM
Julian
Moderator
3779 Views
1 replies
1 likes

3779 Views
1 replies
1 likes

Playlist wont shuffle or play all the songs in my playlist

When I listen to a playlist it' always the same songs and I check and I have alot more that haven't even been played yet and thats with every playlist I have please help or give me advice

AlexS5
Newbie
When I listen to a playlist it' always the same songs and I check and I have alot more that haven't even been played yet and thats with every playlist I have please help or give me advice
2018-04-17 3:33:06 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

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