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black screen on certain artists

black screen on certain artists

 

My Question or Issue

 

Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street Preachers 173, I click on them and all I get is a blank black screen. I can go in and see single albums but not the whole lot. I havent had this problem before.I tried unistalling and then installing again but it didnt work. Does anyone have any idea what I can so. Thanks

Reply
7 Replies

Can you share a screenshot please?

this is what I'm getting on any artist with over about 40 songs saved.this is what I'm getting on any artist with over about 40 songs saved.and this is an artist with 20and this is an artist with 20

This is really weird. I've personally never faced an issue like this and also no way I can reproduce it on my end. Maybe some more experienced community helper can look into it and help you.

Thanks for looking anyway mate 

I'm really sorry that I couldn't give you a more appropriate answer. But I would highly recommend you to contact Spotify directly from here: https://support.spotify.com/in/contact-spotify-anonymous/ maybe they can look into your account and help you out with this issue. 

Hope this helps. 🙂

I also have exactly the same problem. I use LG Q6 

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... 

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