black screen on certain artists

[mankind72]

My Question or Issue

Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street Preachers 173, I click on them and all I get is a blank black screen. I can go in and see single albums but not the whole lot. I havent had this problem before.I tried unistalling and then installing again but it didnt work. Does anyone have any idea what I can so. Thanks

[isaumyam]

Can you share a screenshot please?

[mankind72]

this is what I'm getting on any artist with over about 40 songs saved.and this is an artist with 20

[isaumyam]

This is really weird. I've personally never faced an issue like this and also no way I can reproduce it on my end. Maybe some more experienced community helper can look into it and help you.

[mankind72]

Thanks for looking anyway mate 

[isaumyam]

I'm really sorry that I couldn't give you a more appropriate answer. But I would highly recommend you to contact Spotify directly from here: https://support.spotify.com/in/contact-spotify-anonymous/ maybe they can look into your account and help you out with this issue. 

Hope this helps. 🙂

[Chibyk]

I also have exactly the same problem. I use LG Q6 

[Chibyk]

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