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can log in on the website but not on app

Solved!

can log in on the website but not on app

after resetting the password I can log into my account on the website using chrome but cannot log into my account on the app after having reset my password because I forgot it
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Marked as solution

So I fixed the problem. I was somehow leaving a space in my username which was causing the error.

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Marked as solution

So I fixed the problem. I was somehow leaving a space in my username which was causing the error.

I've done that so many times!!!!!

Glad you're back up-and-running.

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