cancel my spotify's subscription.

[elliekei-GR-3]

Hello! Today i took a message from spotify and i learned that tomorrow is my last spotify free day , and i don't want to pay because i didn't know it when i downloaded this application. Also i want to delete my account of spotify. So, can anybody help me ?

[elliekei-GR-3]

!

[elliekei-GR-3]

yes i wanted to say this!

[DasPeter]

To unlink Facebook enter here and if you scroll down, you should see Facebook info.

There you can unlink the account.

If you'd like to permanently delete your Spotify account, you need to enter to the Contact Form.

In 1 select "Removing/cancelling Spotify"

In 2 select "Delete close my Spotify account"

In 3 choose what fits best for you.

Spotify will email you. If it is an automated message, reply them back (even if its a no-reply mail).

This will contact you with a real person and you need to tell them that you wan't to cancel your account.

Hope this helps! ♫

[DasPeter]

Sorry for taking too long 🙂

[elliekei-GR-3]

how can i send you a screenshot ?

[elliekei-GR-3]

More specific, my whole story in spotify is:
When i used spotify,in free, i was connecting with my facebook account and then i made a spotify account , but i took a message from spotify that said in 24 hours is ending your subscription. I looked for my notifications and i scrolled down and i saw this warning for today(in the option:subscription). So i want to delete permanently my spotify account(cause the warning said that i have to deactivate the spotify's subscription settings before the 24 hours) and i want to delete the application spotify and its data from my facebook and from my spotify account, too. Please i want this, so help me with that, i haven't more time to do this. So, i need your help quickly. Thank you!
and this was my question in the contact form !
also, in the option :subscription i saw this:
your pre-paid premium end on 2015-3-26 .Subscribe to keep the tunes flowing, no need to re-credit your account every month.
(and then there was a black framework which said subscribe)

[elliekei-GR-3]

i hope you didn't be confused.

[MattSuda]

If it says "your pre-paid premium end on 2015-3-26" then you are fine.

You don't have to do anything. Today you won't have premium anymore. Instead when you log in, you will have the free version with ads inbetween songs every once in a while.

There is no need to delete the account.

[elliekei-GR-3 · Accepted solution]

ok then! so there isn't problem.. because i don't want to pay for something that i didn't do this.
so, thank you so much guys !

[MattSuda]

You're welcome!

If you run into any problems, don't worry.

Just post back here and we can help you.