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charged for premium but I don't have it

charged for premium but I don't have it

I was charged for premium and it does not work on my Spotify account.
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1 Reply

Hey @bellamelz! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

 

Peace 

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