college discount not working

[Jacktofallos]

I'm trying to sign up for the college discount but at first it wouldn't find my school, then eventually worked, but then said they couldn't find me in my school. I waited a few days and tried to redo it and now it keeps saying my card is having a bad day.

[kbrooksc]

Have you attempted the manual link up where you provide documentation of your student status?

[Jacktofallos]

I was going to try that but none of my cards will work now either.

[kbrooksc]

Cards as in your student cards or credit cards? 

[Jacktofallos]

My credit cards

[kbrooksc]

And you've confirmed that they work with other services? 

[Jacktofallos]

Yes I've been using my cards no problem have money in both accounts, but
for this it keeps saying my card is having a bad day. Even when I tried to
buy the original version without the college discount it didn't work.

[kbrooksc]

Escalating this for you. 

[Pete]

Hey @Jacktofallos

Sorry to hear you're having trouble subscribing.

Could you try clearing your browser cookies/cache or try a different browser to see if that helps?

If you're still having trouble, you'll need to get in contact with our email team here or via Twitter to get this sorted.

[Jacktofallos]

It didn't work but I'm getting a new bank so I'm going to try using that and if that doesn't work then I'm going to contact the email team or on Twitter