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deleted cached data now can't login

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deleted cached data now can't login

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my account details.
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Marked as solution

@Quoting @Daniel :


@Daniel wrote:
Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues

Hope this helps!

Keep the party going! Please accept solutions if they helped with your question! I am not an official spotify representative, just another user trying to help out. 🙂

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3 Replies

Sounds like a reinstall would be the best thing to do.
Keep the party going! Please accept solutions if they helped with your question! I am not an official spotify representative, just another user trying to help out. 🙂

*clean reinstall. That is different from a simple reinstall, but I would look around here on the forum for solutions. Did you check the troubleshooting guide?
Keep the party going! Please accept solutions if they helped with your question! I am not an official spotify representative, just another user trying to help out. 🙂

Marked as solution

@Quoting @Daniel :


@Daniel wrote:
Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues

Hope this helps!

Keep the party going! Please accept solutions if they helped with your question! I am not an official spotify representative, just another user trying to help out. 🙂

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