>50% tracks sync in silence

[anthonylryan]

Hey,

When I sync to my device, there is a large majority of the songs saving as silence (i.e. fail to load when in offline mode). How do I fix this? Is there a limit? (i've synced about 800 apparently, of which probably 200 work).

This is incredibly annoying Spotify! I've just about had enough. I'm storing on external SD but shouldnt be the problem, it's a 32gb which was previously empty.

Running latest version of the app on Jellybean 4.2, Samsung GS3

Thanks.

[anthonylryan]

Additionally- I should add that tracks appear normal - and are NOT greyed out within playlists. Thanks.

[Taylor]

Hi, and welcome to the community!

Firstly, have you tried reinstalling Spotify using these steps?

Are you syncing over wifi or 2/3/4G LTE? Probably best to use Wifi.

It may be a bug with the latest android version. If any other users have this make sure to post:

Your android version/device model

Spotify version

What you're syncing over

Just helps to see if there's a particular set of devices being affected!

Anthony 🙂

[Joe]

Just out of interest, do you get an error message when you try to play one of these tracks?

[Richard]

And one more bit of info (in addition to the above), what option do you have set for the 'sync quality' in the app?

[solwretep]

I have the exact same issue. When trying to fix the issue using that link it got worse. Now spotify doesnt work at all. I pay about $16 per month for nothing!!!!!