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in my phone only appear that i habe551 liked songs, i have2389 in reality

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in my phone only appear that i habe551 liked songs, i have2389 in reality

i reset my phone when it started in the spotify app i was logout i logg in again and only show that i have 551 liked songs, i have 2389 actually, and in the spotify on the browser that problem didnt show
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Hi there @AndresRuizJaime ,

 

Thanks for reaching out. Firstly, make sure you're not logged into the wrong account. If you see all the liked songs in the browser, check which username you see there and use that to log in. That way you will see the same everywhere. If the username is the same everywhere and you are sure the account is the same, then consider performing a clean reinstall on the affected device.

 

Hope this helps.

JoanModerator
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2 Replies
Marked as solution

Hi there @AndresRuizJaime ,

 

Thanks for reaching out. Firstly, make sure you're not logged into the wrong account. If you see all the liked songs in the browser, check which username you see there and use that to log in. That way you will see the same everywhere. If the username is the same everywhere and you are sure the account is the same, then consider performing a clean reinstall on the affected device.

 

Hope this helps.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
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hi the clean reinstall works thanks!

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