music not downloading

[stuartsafc]

When choosing to download a playlist I just get a loading circle going around and the playlist never seems to download so I can play in an offline mode.

[MihailY · Accepted solution]

Hey @stuartsafc,

Thanks for reaching out.

Have you tried any troubleshooting steps already like reinstalling the app or checking if the issue persists when using a different internet connection?

Keep us posted.

[stuartsafc]

Yes tried all that still get the spinning when trying to set list when selecting download.

[stuartsafc · Accepted solution]

I just tried uninstalling and deleting all cache and data. As well as the storage folder. And it seems to have worked this time. Happy days it seems to be downloading again. So far so good. Thanks I'll come back if I have any further problem. 👍🏻