Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46473 Views
66 replies
25 likes

46473 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879744 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879744 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26837 Views
4 replies
0 likes

26837 Views
4 replies
0 likes

Superuser Contribution Scroll bar keeps disappearing

Premium userFinlandOnePlus 3T (ONEPLUS A3003_28_161213)OxygenOS 3.5.4Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it is there and the songlist is easily scrollable, then after some time ...

sunellja
Casual Listener
Premium user Finland OnePlus 3T (ONEPLUS A3003_28_161213) OxygenOS 3.5.4 Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it i...
2020-02-14 6:58:19 PM
2022-08-13 10:30:35 PM
OscarDC
Moderator
2022 Views
4 replies
0 likes

2022 Views
4 replies
0 likes

Superuser Contribution [Android] Bluetooth controls don't work if Google Assistant is asked to play a song

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https://community.spotify.com/t5/Ongoing-Issues/Bluetooth-control...

charlessanders
Casual Listener
Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https...
2021-06-21 10:05:03 AM
2022-08-12 5:10:04 PM
Kungmats
Visitor
2538 Views
26 replies
11 likes
Android

2538 Views
26 replies
11 likes

Superuser Contribution Samsung S10e - mute when launched.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify and select a song to play, it will play but the sound is muted and I...

DenisM1
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Wheneve...
2022-08-10 5:44:24 PM
2022-08-11 6:55:04 PM
Taylith
Community Legend
270 Views
2 replies
1 likes

270 Views
2 replies
1 likes

Superuser Contribution App problems，helpme

I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems. My tablet is Lenovo Xiaoxin padpro2021 and Lenovo...

baigeixia
Newbie
I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems...
2022-08-08 7:01:08 AM
2022-08-11 4:47:04 PM
Lyubka
Moderator
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

Superuser Contribution Random Songs after Pause/Play

PlanPremiumCountryGermanyDeviceHuawei P40Operating SystemAndroid 10 - EMUI 12.0.0.0 My Question or IssueWith the latest update, you've brought back a long-solved problem.Situation: I keep listening to the Favorite Songs playlist. I exit the Spotify a...

CarstenRecht
Casual Listener
Plan Premium Country Germany Device Huawei P40 Operating System Android 10 - EMUI 12.0.0.0 My Question or Issue With the latest update, you've brought back a long-solved prob...
2022-08-10 9:38:03 AM
2022-08-11 2:29:46 PM
Elena
Moderator
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Superuser Contribution Licenced LocalFiles non playing

I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as a CD. I copied it on my phone enabled local files. ...

RedCrafterLP
Casual Listener
I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as ...
2022-08-07 4:22:36 AM
2022-08-11 1:08:15 AM
Eni
Moderator
364 Views
3 replies
0 likes

364 Views
3 replies
0 likes

Superuser Contribution Weird noise on Jbl bt speaker

Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback via Spotify. At 1st i thought there is a problem with spea...

Shakemm
Newbie
Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback vi...
2022-08-09 1:20:14 PM
2022-08-10 1:36:08 PM
Alex
Spotify Legend
672 Views
1 replies
0 likes
bluetooth
charge4
Cracking Sound
JBL
noise
speaker

672 Views
1 replies
0 likes

Superuser Contribution Downloaded playlist downloads music but not pdocasts

PlanPremiumCountryUSA DeviceSamsung s20Operating SystemUtd My Question or IssueI have had an issue since the spring update where my downloaded Playlists will automatically download new music added but will not download podcasts. I have done the full ...

Sharftuck
Casual Listener
Plan Premium Country USA 🇺🇸 Device Samsung s20 Operating System Utd My Question or Issue I have had an issue since the spring update where my downloaded Playlists wil...
2022-07-28 9:26:27 PM
2022-08-09 8:30:36 PM
Eni
Moderator
354 Views
3 replies
0 likes
download issues
Download Playlists
Podcast Issues

354 Views
3 replies
0 likes

Superuser Contribution Podcast Error

PlanPremiumCountryMéxicoDeviceRealme RMX3491Operating SystemAndroid I can't delete a podcast

draegaan
Newbie
Plan Premium Country México Device Realme RMX3491 Operating System Android I can't delete a podcast
2022-08-08 6:31:43 PM
2022-08-09 7:44:31 PM
AlejaR
Moderator
180 Views
1 replies
0 likes

180 Views
1 replies
0 likes

Superuser Contribution Disable car mode

PlanPremiumCountrySpainDeviceXiaomi Mi9Operating SystemAndroid 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bluetooth, I get the car mode prompt and it is auto-enabled after a few seconds.Then ...

Screen Shot 2021-04-06 at 12.47.16 PM.png

miquel_mq
Casual Listener
Plan Premium Country Spain Device Xiaomi Mi9 Operating System Android 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bl...
2021-04-06 12:54:16 PM
2022-08-09 11:49:18 AM
Alex
Spotify Legend
2855 Views
3 replies
1 likes

2855 Views
3 replies
1 likes

[Android Auto] - Unable to navigate Spotify app on non touch screens

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3 times in the last two days and I have never seen i...

Fiddledeedee
Roadie
I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3...
2022-08-09 2:51:32 AM
223 Views
0 replies
0 likes
Android

223 Views
0 replies
0 likes

Superuser Contribution Can't pause songs + notification won't pop up

PlanPremiumCountryUSADeviceMotorola One 5g AceOperating SystemAndroid 10 My Question or IssueOver the past week, my Spotify app hasn't worked properly. When I start a song, the bar at the bottom that allows me to skip, pause, access lyrics, etc won't...

Alyssie
Regular
Plan Premium Country USA Device Motorola One 5g Ace Operating System Android 10 My Question or Issue Over the past week, my Spotify app hasn't worked properly. When I start a song, t...
2022-04-11 8:50:12 PM
2022-08-08 9:37:18 PM
AlejaR
Moderator
7160 Views
32 replies
10 likes

7160 Views
32 replies
10 likes

Superuser Contribution [Mobile][Other] Include playlist/album title on song playback screen

This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or album that it was playing from. You could click on...

1217493729
Newbie
This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or...
2022-08-06 8:15:27 PM
2022-08-07 8:25:23 PM
OscarDC
Moderator
249 Views
1 replies
0 likes
Mobile
Other

249 Views
1 replies
0 likes

Superuser Contribution Won't play PodCasts

PlanPremiumCountryNorwayDevicenVidia Shield TVOperating SystemAndroid TV My Question or IssueHiPodacast's wont't play on Android TV app, it can see name, info and how long it is, but won't play. Just skips to the next in line. Can't play that either,...

PetterGulbra
Music Fan
Plan Premium Country Norway Device nVidia Shield TV Operating System Android TV My Question or Issue Hi Podacast's wont't play on Android TV app, it can see name, info and h...
2021-03-16 6:03:52 PM
2022-08-07 4:54:09 AM
Zonatedace
Visitor
2351 Views
16 replies
0 likes
Android TV (Shield)

2351 Views
16 replies
0 likes

Superuser Contribution Cannot pause or play from lockscreen on Samsung

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S1pOperating SystemAndroid Pie My Question or IssueI cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re...

musicjunkie24
Regular
Plan Free/Premium Country USA Device Samsung Galaxy S1p Operating System Android Pie My Question or Issue I cannot pause music on my Spotify app from the lockscreen. I've completed t...
2019-08-19 8:59:47 PM
2022-08-06 8:06:12 AM
Samoz
Casual Listener
8468 Views
15 replies
3 likes

8468 Views
15 replies
3 likes

Superuser Contribution Samsung Watch 4 Track skipping problem

I'm having a problem when playing on my phone, when I switch to the next or previous song on the Spotify app on my watch, it always skips two songs in the playlist, not just one like normal. I use a Samsung Watch 4 and a Samsung Galaxy S21 Ultra. I h...

joeeycermak
Newbie
I'm having a problem when playing on my phone, when I switch to the next or previous song on the Spotify app on my watch, it always skips two songs in the playlist, not just one like normal. I use a ...
2022-08-03 7:18:44 PM
2022-08-05 11:11:50 PM
Eni
Moderator
687 Views
1 replies
0 likes

687 Views
1 replies
0 likes

Get rid of offline mode!!!!!

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my device, I am in offline mode, when I select that album...

cadsys
Casual Listener
I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my dev...
2020-01-21 12:42:34 AM
2022-08-05 2:59:39 PM
lopezjo49
Casual Listener
944 Views
4 replies
1 likes
Android
Browse

944 Views
4 replies
1 likes

Solved!!Superuser Contribution Spotify Song Radio only loading 1-3 songs

PlanPremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid My Question or Issueas you can see in the screenshot spotify song radios for all songs only load 1-3 songs and then the playlist stops. How can I fix it?

lucas031
Casual Listener
Plan Premium Country Device Samsung Galaxy S20 FE Operating System Android My Question or Issue as you can see in the screenshot spotify song radios for all songs only load 1-...
2022-08-04 1:08:48 AM
2022-08-05 8:45:33 AM
Vasil
Moderator
3188 Views
26 replies
3 likes

3188 Views
26 replies
3 likes

Superuser Contribution "what's new" bell button is broken

PlanPremium Family CountryCanada DeviceLG G8X Thinq Operating SystemAndroid 11 My Question or IssueMy "what's new" button returns an error when I press it. I've tried a reinstall.

Inner_vision
Casual Listener
Plan Premium Family Country Canada Device LG G8X Thinq Operating System Android 11 My Question or Issue My "what's new" button returns an error when I press i...
2022-03-30 2:26:37 AM
2022-08-05 7:54:34 AM
Vasil
Moderator
482 Views
5 replies
0 likes

482 Views
5 replies
0 likes

Solved!!Superuser Contribution Podcasts disappeared

PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??

Zeetek
Music Fan
Plan Premium Country UK Device Samsung galaxy s20 plus Operating System Android My Question or Issue Has anyone's podcasts just completely dissappeard and i...
2020-03-12 6:30:04 PM
2022-08-04 3:32:52 PM
aorue
Casual Listener
46370 Views
25 replies
8 likes

46370 Views
25 replies
8 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts