Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Normally I'd be suggesting disabling all firewalls, antivirus and security software on the PC and making sure that UPnP is enabled on the router but the fact that it doesn't show on two networks and an old phone does doesn't fit. Maybe try those things anyway? Also make sure that the Nexus works otherwise over wifi and double-check that spotify isn't in offline mode (I know, I know).
Thanks for your reply.
Something magic happened, today when i have opened the spotify desktop app, Nexus 5 appeared in my Devices. Wow.
Unfortunatly the "local files" playlist continue to be not synced with the phone.
When i check the playlist, it appears "in sospeso" on the image ("pending", in italian) of the playlist, but it never starts sync.
I've tried to check another playlist and the syncronization has started immediately.
Some details:
OS X 10.9 with Spotify for Mac 0.9.7.16.g4b197456 and iTunes 11.1.3
Nexus 5 with Android 4.4.2 with Spotify for Android 0.7.4.610.gd7332b3
I am a Spotify Premium user
If i go on "Local Files" under "My Library" from the desktop app, i can see correctly my iTunes Library (i have checked only iTunes as source for Local Files) and i can listen the songs without problems.
Thanks in advance for your replies
Now it definitely sound like a communication issue. Does the Nexus appear in the desktop client under devices when you are trying to synch a playlist?
Please try the steps I mentioned above and let me know if that helps.
Firewalls are overrated in my view 🙂 So this local file playlist you're still having trouble with - could you post the spotify URI for me - rightclick on the playlist name/copy spotify URI.
Ah, you need to create a playlist to synch or you can import your utudes playlists from file/import playlists. Give that a try.
not a solution, but works.
thank you 😉
hoping that spotify fixes this problem soon
Just bought nexus 5. first what i noticed is that this phone wont appear in devices in spotify desktop app.
MAC OS X 10.9.2 mavericks
Nexus 5, android 4.4.2
please help
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…