Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

offline mode problem - android 6.0 - android 4.9

offline mode problem - android 6.0 - android 4.9

-LG G4
-32gb int. storage
-32gb ext. storage
-Android 6.0
-Spotify 4.9

Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.
When I was listening to something,even if was in shuffle or not and on offline mode, I was only able to play offline song, nothing else.
But since friday, last week, when i'm on offline mode and doing the same thing describe at the beginning, i get all my undownloaded songs when shuffle is not selected. I never really touched it before but since friday, i seem like a problem.

I reinstalled everything and installed the beta app to be up to date.
I only have 1396 song in my library.
I got 2 phone and one computer connected for my spotify account.

excuse my english, i'm a frenchie 😉
Reply
1 Reply

Hey there!

 

Even when offline, you'll still be able to see all of your music. The songs with out a green icon next to them (which indicates the song is available offline) won't be able to be played if in offline mode.

 

Hope this helps!

Suggested posts