premium error

[FrankishSaxon15]

Hello I apologize of this has been done before, I checked some other threads but didnt fine my exact problem listed.

Yesterday I paid for a premium account and it seems to have glitched up, whenever I open the app 80% of the time it still believes I have a free account and only after I turn my phone off/on it will briefly recognize my premium status.

I have logged in and out and re installed the app and am still suffering the same is sure, please help and thank you.

[Peter__]

We had some reports of this yesterday but people posted back to say it was no longer an issue today. Are you still seeing this?

[FrankishSaxon15]

Yes unfortunately the problem still persists

[Peter__]

I have just raised this issue with the Spotify team, will let you know if I hear anything.

[FrankishSaxon15]

Thank you very much. I hope to see this problem reach a conclusion soon.

[RaikenXe]

Not to hijack the topic but this is happening to me as well. Using a Nexus 5 if it matters.