"Playing now" is frozen

[Vsalonpaa]

Problem solved!

[Ver]

Hey @Vsalonpaa,

Thanks for posting here on the Community 🙂

Glad to hear that it worked out and the app is working as expected. 

In case the issue occurs again, let us know. We'll be happy to help.

If you have questions, you know where to find us.

[wveb]

@Ver Where can I find the original issue? I have a problem of a freezing player as well. Also curious as to what the solution was.

[Eni]

Hey there @wveb, 

Thanks for reaching out about this. We're here to help. 

Could you let us know what issue are you having with the app exactly?

Additionally, would you mind sending us the exact make/model, operating system and Spotify version of your device?

Lastly, we'd like to know if it started happening after a specific event such as an update. 

We'll be on the lookout for your reply.

[wveb]

That was a very fast reply. Thanks. As you typed your reply, I've posted a new topic describing the issue in more detail. 

https://community.spotify.com/t5/Android/The-Currently-Playing-screen-freezes-after-listening-to-pod...

[Eni]

Hi @wveb, 

Thanks for your reply and for the detailed info.  

In this case, to avoid any mix-ups we can reply directly on that thread. However, that might take a while for us to reply there because it's a new thread. 

If you want us to keep helping in this thread, you can copy the info from the new thread you created and then report the new thread (3 dots > Report Inappropriate content) as double posting since it'd break our Guidelines. Either way we'll avoid helping you in two different threads and repeating suggestions. 

We'll be on the lookout.

[barryholroyd]

I had this problem. In my case, it was specific to Spotify and Google Home Minis (of which I have two). When I tried to cast Spotify to the minis, it would connect (I could hear the mini beep when the connection was made), but the slider indicating how far into the song the player was, was frozen -- i.e., the song wouldn't play at all.

It experimented with various things. For instance, podcasts would cast to the minis just fine, but music wouldn't. Other apps, such as TuneIn Radio (for example) could cast to the minis. Also, I could cast music to other Google devices (Google TV, Google screen device) successfully.

Notably, I couldn't cast to either of my minis. The only thing common to them was Google Home. So I tried uninstalling Google Home and -- voila! -- casting to the minis started working again.

There is another thread on this issue which is specifically for Spotify/minis, but it had a different solution (which doesn't work for everybody) and it is locked so I couldn't "Reply" to it.

Spotify not playing on my Google Home Mini(s)