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"Sync over Cellular" not working. Please help?

"Sync over Cellular" not working. Please help?

 

Hi all, 

 

When I turn on my "Sync over cellular" option, no downloading occurs, and when I return to an album to try to download, it says "Turn on sync over cellular to download" (even though it's already on??). I have no access to wifi so must rely on data to download songs for offline use. 

 

I know it is not an issue with my data plan, as all of my other apps/browsers work fine. I also have enough free space on my phone, so that can't be the issue either. I have tried following some advice from other posts on here in response to similar problems, but nothing seems to be working. I have tried to force stop and relaunch the app, reboot my phone, but with no difference. 

 

I would really appreciate some help or advice on how to fix this. 

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1 Reply

I'm experiencing the same issue. I've tried the deep clean as suggested in another post but still not working.

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