Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

"Temporary error when merging accounts. Please try again!"

"Temporary error when merging accounts. Please try again!"

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have:

- Reinstalled application

- Reviewed settings in Spotify and Facebook

This has been going on for a few days now. Don't want to get rid of Spotify Premium because of this. Please help!

Reply
2 Replies

Hey! Welcome to the community 🙂

I would suggest get in touch with the customer services team directly using the online contact form and they will be able to look into this a little closer for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts