spotify app stops playing sound after song change or other phone sounds pauses music

[Hellatheaven3]

android app version 0.7.5.698

android version 4.0.4

samsung model sch-s738c

after starting to play spotify if i skip to the next song my phone gives a little vibrate and stops the music but the app says it still playing then i cant get any music to play until i restart my phone. even after i restart if i try changing the song again it happens all over again. I will not pay for premium until this issue is resolved please someone help me

[magthenop]

I am having the same issue on this version of Spotify.
Running Android 4.3 stock on Sony Xperia Z1.

[Joe]

Hey guys, does turning off haptic feedback in the phone options make any difference?

[magthenop]

No, sorry to say.

Turning of haptic does not solve the problem for me.

[magthenop]

I have noticed also that when the spotify has hangd there are two entries in the running app list (both with 1 program and 1 service).

That does not feel right... mabye it is ok for i am running the spotify widget and the spotify app when it happensm i do not know.

[Joe]

Could you try removing the widget and restarting your mobile then try spotify without the widget.

[magthenop]

Sorry same problem without the widget and same thing with two running apps.

[magthenop]

Have tried som other things also, but without success.

Disabled wifi - does not solve the problem.

Disabled Phone (Flightmode) - Does not solve the problem.

Tried to go the previous song - Hangs, no sound etc.

Tried to play online (no downloaded material) . same problem.

Tried also to let it play by itself for a couple of songs, and that worked without problem.

To problem shows itself when jumping forward or backwards to another song.

[Daniel]

Hmm. Only thing I can suggest then is to clear the application data and start over again.

To do this on Android go to 'Settings - Apps' in the downloaded section scroll to Spotify and select it. Wait for it to load up and press 'Clear Data'. Once done Open the Spotify app.

You will now start afresh, and will have to re-login to the app and download any playlists etc.

[magthenop]

I have allready tried to uninstall the app and started fresh, does not help. 😞

[magthenop · Accepted solution]

Think I found the problem to all of this!

I had an app for equalizer installed: Equalizer smart Android Apps LLC

After uninstalling tis app everything started working again 🙂

[Joe]

Sorry if I missed it but are your using Free or Premium?

[Daniel]

Good call.

*Note to Self - whenever anyone has issues with tracks not playing, check there aren't any conflicting apps*