spotify connect stopped working

[iPoke]

I've been a spotify premium customer for some time and use a Pioneer AV receiver that I normally connect to using Spotify Connect on HTC One (m8). I switched to a new Vodafone contract that includes a spotify subscription and ever since on new account this feature does not find my AV receiver. It is most definitely connected to network as I can stream other services to it. I've contacted Vodafone and they pass me to spotify to find a solution. How do I get this working again? Is there any difference between getting spotify premium via Vodafone than directly? Thanks. Nb: tried re-installing but didn't fix it.

[Peter__ · Accepted solution]

Could you just confirm your account shows as Premium on your online overview?
https://www.spotify.com/account/overview/

It's worth also powering off your receiver at the wall for a bit and then trying again.

[iPoke]

Hi. My subscription status shows the follows

"You are currently using Spotify Premium. Your account is associated with our partner Vodafone, please refer to Vodafone for questions regarding your subscription."

So I assume it's fine. I will try powering down receiver for a few mins as well as router and see if that helps.

[iPoke]

Powering off av receiver and router for a few mins before restarting seems to have done the trick. Thanks.

[Peter__]

Enjoy those tunes! 🙂