the payer's random order button is running alone

[bbgbruno]

Plan

Premium

Country

Brazil

Device

(Moto g7 Play)

Operating System

(Android Oreo)

My Question or Issue

whenever i start the app and select the play list i click on the song, the song is played but follows in random order so i have to go and disable the button inside the player

[Elena]

Hey @bbgbruno,

Welcome to the Community. We're happy to give you a hand with this 🙂

After disabling the Shuffle mode, it should stay disabled as long as you don't tap on the green button Shuffle Play on top of the playlist you want to listen to.

If this isn't the case, try logging out, restarting your device, and logging back in.

If that doesn't do the trick and the Shuffle mode is still enabled every time you tap on a song from a playlist, try running a clean reinstall of the app. This can help to get rid of any cached files that might be causing trouble. You just need to follow these steps.

Let us know how it goes.