Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
0x8EFABE4E
Newbie
56028 Views
68 replies
25 likes

56028 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27858 Views
5 replies
0 likes

27858 Views
5 replies
0 likes

Superuser Contribution the payer's random order button is running alone

PlanPremiumCountryBrazilDevice(Moto g7 Play)Operating System(Android Oreo) My Question or Issuewhenever i start the app and select the play list i click on the song, the song is played but follows in random order so i have to go and disable the butto...

bbgbruno
Visitor
Plan Premium Country Brazil Device (Moto g7 Play) Operating System (Android Oreo) My Question or Issue whenever i start the app and select the play list i click on the song, the...
2020-12-02 5:19:10 PM
2020-12-04 10:36:22 AM
Elena
Moderator
209 Views
1 replies
0 likes

209 Views
1 replies
0 likes

Superuser Contribution Lyrics

PlanPremium family CountryMexicoDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueMy app don't show me the lyrics option, I have the premium family membership, I'm the master account and just in my account the lyrics option doesn't ...

danielzison
Casual Listener
Plan Premium family Country Mexico Device Samsung Galaxy s10 Operating System Android My Question or Issue My app don't show me the lyrics option, I have the premium fami...
2020-12-02 8:13:26 PM
2020-12-04 10:29:49 AM
Elena
Moderator
421 Views
1 replies
1 likes

421 Views
1 replies
1 likes

Superuser Contribution Spotify won't download on my Galaxy S9

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroidMy Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other app install...

Jacob20
Visitor
Plan Premium Country US Device Samsung Galaxy 9 Operating System Android My Question or Issue Every time I try to download Spotify off of the play store, when I click the install button it s...
2020-12-02 6:43:43 PM
2020-12-04 10:21:10 AM
Elena
Moderator
1012 Views
1 replies
0 likes
Android
installation

1012 Views
1 replies
0 likes

Superuser Contribution Downloaded Podcasts can not be shown

PlanPremiumCountryGermanyDevice(Huawei P30 Pro)Operating System(Android 10) My Question or IssueSince 2 weeks the sections 'Podcasts - Downloads' and 'Podcasts - Shows' can not be shown. It only says something like "Sorry, something went wrong. You w...

user-removed
Visitor
Plan Premium Country Germany Device (Huawei P30 Pro) Operating System (Android 10) My Question or Issue Since 2 weeks the sections 'Podcasts - Downloads' and 'Podcasts - Shows' can n...
2020-07-25 9:03:08 AM
2020-12-04 10:18:45 AM
user-removed
Not applicable
2444 Views
18 replies
1 likes

2444 Views
18 replies
1 likes

How do I change the language in your app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Melnikk
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-12-03 11:59:54 PM
2020-12-04 7:38:25 AM
AdamDamon
Spotify Star
589 Views
1 replies
0 likes

589 Views
1 replies
0 likes

Spotify does not connect to Wifi (Android 10)

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other apps are working perfectly when I'm connected to the wifi. More so, ...

tinandreablanco
Casual Listener
Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10 My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other...
2020-07-28 8:55:49 PM
2020-12-04 3:25:53 AM
tinandreablanco
Casual Listener
2328 Views
4 replies
0 likes

2328 Views
4 replies
0 likes

Solved!! Spotify not playing on my phone

PlanPremiumCountryUSADeviceLG V30+Operating SystemAndroid Pie(Version 9) My Question or IssueSpotify isn't working on my phone currently, but will work on the web browser and all other media outlets(speakers connected to Spotify). The other day, whil...

Bennyscrap
Casual Listener
Plan Premium Country USA Device LG V30+ Operating System Android Pie(Version 9) My Question or Issue Spotify isn't working on my phone currently, but will work on the web browser and...
2020-12-03 1:10:43 PM
2020-12-03 8:24:29 PM
Bennyscrap
Casual Listener
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Spotify will not update or open anymore, I have tried everything

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issuemy original issue was that I didn't have access to the Spotify wrapped story on my android (my phone would not let me update the app). I tried to restart my phone, restart the app, a...

JustyceK
Newbie
Plan Premium Country Canada Device Samsung Galaxy S9 My Question or Issue my original issue was that I didn't have access to the Spotify wrapped story on...
2020-12-03 6:37:10 PM
188 Views
0 replies
0 likes

188 Views
0 replies
0 likes

Superuser Contribution Cant pay for spotify

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russian paypal, spotify sad for me, that i cant pay wit...

Puppi102
Visitor
at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russ...
2020-12-02 4:44:11 PM
2020-12-03 6:00:53 PM
Xenia
Moderator
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Superuser Contribution Goofball question re Local Files option

PlanPremiumCountryUSADeviceseveral Samsung Galaxy phonesOperating SystemAndroid 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11 My Question or IssueI know this is goofy but it's for real. Would someone please post, via screenshots, t...

arnold1888
Visitor
Plan Premium Country USA Device several Samsung Galaxy phones Operating System Android 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11 My Question or Issue I kn...
2020-12-02 6:36:28 AM
2020-12-03 10:28:30 AM
Alex
Spotify Legend
208 Views
1 replies
0 likes

208 Views
1 replies
0 likes

Superuser Contribution Playlist folders glitched on Android

PlanPremiumCountryUSADeviceSamsung Galaxy S9 and Desktop PCOperating SystemAndroid 10 and Windows 10 My Question or IssueAbout a month ago I was organizing my playlists into folders on my PC. I don't remember exactly what I did but the app glitched a...

billy_
Visitor
Plan Premium Country USA Device Samsung Galaxy S9 and Desktop PC Operating System Android 10 and Windows 10 My Question or Issue About a month ago I was organizing my playlists into ...
2020-12-02 3:43:32 AM
2020-12-03 10:04:35 AM
Jeremy
Spotify Legend
436 Views
1 replies
1 likes
Android 10
folders

436 Views
1 replies
1 likes

Superuser Contribution Spotify does not work anywhere on S8+

PlanPremiumCountryUSADeviceSamsung Galaxy S8+My Question or IssueMy issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without ever starting. I had a laptop connected, added spotify to the li...

user-removed
Visitor
Plan Premium Country USA Device Samsung Galaxy S8+ My Question or Issue My issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without...
2020-12-01 7:49:55 PM
2020-12-03 9:48:46 AM
Mihail
Spotify Legend
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Solved!! Is it possible that I have not gotten a Wrapped 2020 story due to innactivity?

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I have still not recieved my Wrapped 2020 story even ...

Adelem
Casual Listener
So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I ...
2020-12-02 9:42:37 PM
2020-12-02 10:09:46 PM
megapcjones
Regular
1410 Views
3 replies
0 likes
Android
Story
Wrapped 2020

1410 Views
3 replies
0 likes

[Android][Other] My wrapper 2020 doesn't work

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this?

user-removed
Visitor
When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this?
2020-12-02 10:05:13 PM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Solved!! [Android] Trouble on trying to open the Wrapped 2020

First topic around here.Here's my info:Redmi 8, Android 10, Free account. I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i think it's because of my phone mark I don't know. When I try to o...

Screenshot_2020-12-02-00-37-40-462_com.spotify.music.jpg

Vanguxx
Regular
First topic around here. Here's my info: Redmi 8, Android 10, Free account. I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i t...
2020-12-02 2:16:20 PM
2020-12-02 6:44:51 PM
goldfisheet
Newbie
820 Views
2 replies
2 likes

820 Views
2 replies
2 likes

This App is Incompatible with your device (Samsung A80)

PlanPremiumCountry DeviceSamsung Galaxy A80Operating SystemAndroid 10 My Question or IssueI accidentally deleted Spotify off of my phone last night and, when I went to re-install it, it said that the app is incompatible with my device. I have had spo...

Aleks9
Visitor
Plan Premium Country Device Samsung Galaxy A80 Operating System Android 10 My Question or Issue I accidentally deleted Spotify off of my phone last night and, when I went to r...
2020-12-02 4:17:58 PM
2020-12-02 5:52:14 PM
Billy-J
Spotify Star
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Superuser Contribution Huge Sound quality issue since May Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy A6+Operating SystemAndroid 10 -> One UI 2 My Question or IssueI'm experiencing sound issues when using Spotify (maybe) since Android 10 latest update two weeks ago.On some tracks, not always the same...

tyl76
Music Fan
Plan Free/Premium Country Belgium Device Samsung Galaxy A6+ Operating System Android 10 -> One UI 2 My Question or Issue I'm experiencing sound issues when using Spotify (ma...
2020-06-10 11:08:02 AM
2020-12-02 5:24:57 PM
Katerina
Spotify Legend
2606 Views
18 replies
0 likes

2606 Views
18 replies
0 likes

Wrapped 2020 Share Link is Empty

PlanPremiumCountryUK / EnglandDeviceHuawei P10Operating SystemAndroid 9(.1) My Question or IssueWrapped 2020 works a treat, but I cannot share. When I use the share button, all the methods of sharing (including directly copying the link or the share ...

Nessworthy
Casual Listener
Plan Premium Country UK / England Device Huawei P10 Operating System Android 9(.1) My Question or Issue Wrapped 2020 works a treat, but I cannot share. When I use the share button, a...
2020-12-02 12:16:12 PM
431 Views
0 replies
0 likes

431 Views
0 replies
0 likes

Superuser Contribution App autoplays music to my bluetooth headphones on start

DeviceGalaxy S7Operating SystemAndroid 8.0.0 stockHeadphonesAllcaca bluetooth 5.0 (Amazon link)My Question or IssueEvery time I either connect my headphones with the Spotify app open, or open the app with my headphones already connected, it automatic...

BeGlorious
Casual Listener
Device Galaxy S7 Operating System Android 8.0.0 stock Headphones Allcaca bluetooth 5.0 (Amazon link) My Question or Issue Every time I either connect my headphones with the Spotify app open, o...
2020-11-18 9:08:02 PM
2020-12-02 11:57:14 AM
Peter
Spotify Legend
915 Views
3 replies
0 likes
autoplay
bluetooth
car mode
headphones

915 Views
3 replies
0 likes

My Wrapped wasn't displaying fully and then disappeared

PlanPremiumCountryPolandDeviceGalaxy S7Operating SystemAndroid 8 My Question or IssueI've gone through Wrapped without much issue, except I later realised my top decade and % of top artist never showed up - reloading the app didn't work, so I decided...

purpleneons
Newbie
Plan Premium Country Poland Device Galaxy S7 Operating System Android 8 My Question or Issue I've gone through Wrapped without much issue, except I later realised my top decade and %...
2020-12-02 11:05:49 AM
2020-12-02 11:08:57 AM
Billy-J
Spotify Star
1437 Views
1 replies
1 likes

1437 Views
1 replies
1 likes

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