Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

two playlists show downloaded but inside all is gray and won't play...

two playlists show downloaded but inside all is gray and won't play...

two playlists show downloaded but inside all is gray and won't play...

 

using android free radio...

 

 

Many thanks,

Jack

Reply
8 Replies

Hi there,

Assuming you are in the US listening to radio is the only thing you can do with a free account. If you would like to listen to playlists - steamed or downloaded - then you need a premium account.

Any.other country and I don't believe you can even use radio with a free account
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Radio isn't free on android from what I know....


@liamwli wrote:
Radio isn't free on android from what I know....

It is in the US! 

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips


@Richard wrote:

@liamwli wrote:
Radio isn't free on android from what I know....

It is in the US! 


Well now. How is that fair?

 

Spoiler
It isn't thats how. Why does the US get it free and the UK doesn't????? When, from what I remember (could be wrong), Spotify even launced in the UK before the US!

 

It's simply because the licensing laws in the US allow us to do this.

 

We hope to be able to bring this out everywhere in the future though.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips


@Richard wrote:

It's simply because the licensing laws in the US allow us to do this.

 

We hope to be able to bring this out everywhere in the future though.


😞

No matter what I try all tracks are gray and when I press on ANY, the message is "track not available."

 

So what am I doing wrong? I remember something about needing to log on on my PC and set licenses but I could not find anything online about doing so.

 

It'd be sooo nice if I could get this working.

 

Any ideas? 

You need a Premium account to use spotify on mobile. If you had premium before double check to make sure your last payment did not bounce.
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Suggested posts