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Artists unplayable

Artists unplayable

For a while on both mobile and PC I’ve been unable to listen to Blink-182 but when I use the app on the Xbox one I’m able to listen to them. Is there a fix for this?

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1 Reply

Hello, Outdoor

 

Have you made sure that you're running up-to-date versions on both mobile and PC (Is the application downloaded from the Spotify website it's an older version and should instead be downloaded from the windows store).  You can also try restarting both your PC and Phone and try to reinstall the app on both.

 

Is it only for this specific artist it doesn't work or is it not playing on any artists?

 

If nothing works you should submit a contact form directly to Spotify at https://support.spotify.com/us/account_payment_help/payment_help/how-can-i-contact-spotify/

 

 

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