Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sound troble

Sound troble

How is it possible that Spotify can have such a faulty recording, especially when it concerns such a famous and respected recording: Elvis' solo Can't Help Falling In Love - with The Royal Philharmonic Orchestra? At the beginning of the song there is a strong noise and a vague interference sound that can be heard on all devices, e.g. both on the phone and on the computer. In addition, I wonder why the music mix in this recording is limited so much that in the loudest parts the LEDs remain motionless at maximum values ​​for a long time.???

 

Wondering musician

 

Reply
1 Reply

Hi there @musamaker,

 

Thanks for reaching out. We'll be glad to help you report the issue with this track.

 

So that we can investigate this further, please provide us the link or URI for this specific track. Additionally, what LEDs are you referring to in the latter question? Do you have some sort of audio visualizer that isn't responding as expected or some other system? Let us know.

 

Keep us posted.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts