Spotify Wrapped 2021 won't show

[neoglenn]

My Question or Issue

Hello! Why won't my Wrapped 2021 show. It only shows this screen and nothing else about my stats. Attatched is the screenshot. Thank you!

[neoglenn]

This worked for me. iPhone.

- Open Spotify. In the app's settings (you can access them by going to Home and then tapping the gear icon in the top right corner), tap Storage then Delete Cache.

- Head to your device's Settings, then tap General.

- Tap iPhone Storage.

- Select Spotify from the list of apps.

- Tap Offload the app and confirm. This will delete app but its documents data will be kept.

- Then tap Delete App and confirm. This action should delete any leftover documents and data.

- Once the app is deleted, press and hold the Side/Top button and either volume button until the power off slider appears.

- Drag the slider to turn your device completely off.

- After your device turns off, wait a couple of minutes.

- Press and hold the Top (or Side) button again until the display turns on.

- Switch your device back on and install Spotify from the App Store.

[michaelt17]

Plan

Free

Country

United States

Device

Samsung Galaxy S9

Operating System

Android 10

My Question or Issue

I use Spotify generally for podcast usage and was excited to see my stats within Spotify Wrapped. However, I didn't see a banner and within the 2021 Wrapped Genre that appeared in search, it only shows me the general categories (best new podcasts of 2021, top tracks & artists of 2021, etc.)

Am I out of luck since I don't listen to much music on the app, or is there a bug somewhere?

[kevinf52]

Plan

Premium

Country

US

Device

IPhone 12 Pro

Operating System

IOS 15.1.1

My Question or Issue

i am not able to see my Spotify Wrapped banner stories. I can only see the playlists. Not able to see the minutes listened etc.

[kevinf52]

Adding a screenshot of my wrapped screen. There is no 2021 Wrapped story banner to press and watch.

[jaydakruse]

Plan

Free

Country

United States

Device

iPhone XR

Operating System

iOS 15.1

My Question or Issue

I am unable to view my Spotify Wrapped 2021. I can only see a “Your Artists Revealed” playlist. I’ve tried all the links (email from Spotify, Spotify tweets, Spotify website) but none work. The app and my phone are both up to date. I even tried on my laptop and after shutting my phone down, but I still couldn’t see it. Please help 😞

[DerXer]

I have an iPhone 12 Pro Max and do have the same problem.

[Bunchowills]

I have an iPhone 11. I updated the app and it fixed the issue.

[ellamatlock]

I have the same problem, I can see the playlists but not the story. I’d just like to see it before the feature goes away. 

[Peadude]

Plan

Free

Country

United States

Device

Samsung Galaxy Tab A

Operating System

Android 10

My Question or Issue

Dear Spotify Community, my wrapped 2021 won't appear, I've got no updates, and deleted and reinstalled twice, and I've logged out and back in.

[sabo1106]

i gave the exact same problem. i tried everything but couldn't fix it..

do we just habe to wait or will we never get it? 

[Miayayayaya]

Has anyone found a solution yet?

[DerXer]

Yes updating the app helps.

[DerXer]

Worked!

[dzemik]

Yeah, I also have same problem. Workaround with spotify.com/wrapped didn't worked as well

[AmaranthineAugust]

I’m having the same problem on an iPhone X and latest iOS. I look forward to the Wrapped review so this is very disappointing.

[Mozzie2]

I'm having the same issue and the workaround didn't work, same with going in through the Spotify wrapped email.

[bumblebeepro122]

Plan

Premium

Country

AU

Device

(iPad 5th Gen, Samsung Galaxy A20)

Operating System

(iOS 15)

My Question or Issue

I only get shown playlists then the slides that should usually come up, the same happened last year but i'm still unsure how to get the slides to show

[minxwink]

same ! so frustrating 

[emushkat]

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.

Plan

Premium

Country 

Italy

Device

iPhone

Operating System

iOS

My Question or Issue

Hi! I was excited to see my stats for 2021, but unfortunately, I haven't been able to see the story/summary for the year. Although, the 2021 wrapped playlist is available.

I understand there should be a banner on the home page as well as a little animation but it has been a day and the stats are still unavailable. A friend mentioned a small green button but that also isn't appearing as you can see by the photos. 

Does anyone have the same issue and is there a fix?

Help and suggestions are welcome. Thanks! 

NO: I have the most updated version of the app 

[eysanse]

I have same problem. I can only see my 2021 list but I cannot see my other content about 2021. Everybody shared except ME!