Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why are all(?) the audiobooks suddenly only available as samples?

Why are all(?) the audiobooks suddenly only available as samples?

All of the audio books I have looked at today are only available as samples even though it says they are available in premium and I have premium. Is this a bug? There is no way to pay for them either and it doesn't have the locked icon on it so it leads me to believe it's a bug.
Reply
3 Replies

Hey there,

 

Thanks for posting in the Community!

 

That's odd. If this behavior just started, would you mind logging out > back in twice in a row? This will help resync your account and the device you're using.

 

If there's no change, it'd be great if you could test on another device (if it's possible) and send us a screenshot so we can take a look. You can attach it to your next response via the Insert Image option in the post editor.

 

We'll be on the lookout 🙂

IvelinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

This is happening to me also (premium user). I have logged out/in (twice) but no change… 

I figured it out - click the “chapters” link (beside About). It should bring up all the chapters to listen to. Hope that works! 

Suggested posts