Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65035 Views
  • 48 replies
  • 107 likes
  • 65035 Views
  • 48 replies
  • 107 likes

Superuser Contribution Por que no puedo ver los Canvas?

PlanPremiumCountryVenezuela DeviceiPhone XROperating SystemiOS 17.4My Question or IssueTengo la opcion activa y tambien tengo el ahorro de datos desactivados, pero aun no se me ven de ninguna forma

  • Visitor
  •   Plan Premium Country Venezuela  Device iPhone XR Operating System iOS 17.4 My Question or Issue Tengo la opcion activa y tambien tengo el ahorro de datos desactivados, pero aun ...
  • Tobon
  • Visitor
  • 521 Views
  • 2 replies
  • 0 likes
  • 521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist for Canadian Content

My Question or IssueCan we please get a category and playlist for just canadian-made content?

  • Regular
  • My Question or Issue Can we please get a category and playlist for just canadian-made content?
  • AlejaR
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Missing Tracks

I am making my page a destination related to a book I am writing. There are several historically significant versions of songs that are missing. The most egregious is "Everybody's Trying to Be My Baby" by Rex Griffin (1936). There is a page dedicated...

  • Casual Listener
  • I am making my page a destination related to a book I am writing. There are several historically significant versions of songs that are missing. The most egregious is "Everybody's Trying to Be My Bab...
  • ANewAmericanSongbag
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • Question
  • 170 Views
  • 2 replies
  • 0 likes

Song request

There is a really great techno version of OZZY Osborne’s “Crazy Train” with Madonna covering the song. It was mixed by DJRaynman. Would love to have it on Spotify. It’s a really great alternative Cover. thx

  • Newbie
  • There is a really great techno version of OZZY Osborne’s “Crazy Train” with Madonna covering the song. It was mixed by DJRaynman.  Would love to have it on Spotify. It’s a really great alternati...
  • ANewAmericanSongbag
  • Casual Listener
  • 919 Views
  • 2 replies
  • 0 likes
  • 919 Views
  • 2 replies
  • 0 likes

Incorrect Tracks in Albums

Hi There are a number of incorrectly indexed songs in wrong albums. For eg., Telugu songs in Tamil albums and wrong songs since the starting word is the same. https://open.spotify.com/track/4JKrVGLEDfQ9PdrsiMGJnX?si=nkVS8kzRQhqYviTDB-reFQ&context=spo...

  • Visitor
  • Hi   There are a number of incorrectly indexed songs in wrong albums. For eg., Telugu songs in Tamil albums and wrong songs since the starting word is the same.  https://open.spotify...
  • Amayy
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Corrupted Single: Intermission - Piece of my Heart

All Tracks in this single are corrupted Track #1 (Single Mix): you hear another Track from 1m 11sTrack #2 (Heart Mix): you hear another Track from 0m 47s to 2m 22s, from 3m 09s to 3m 57s and from 5m 08s to 5m 44sTrack #3 (Underground Mix) you hear an...

  • Newbie
  • All Tracks in this single are corrupted   Track #1 (Single Mix): you hear another Track from 1m 11s Track #2 (Heart Mix): you hear another Track from 0m 47s to 2m 22s, from 3m 09s to 3m...
  • thomjc
  • Visitor
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

Wrong Restrospective 2024

PlanPremium (Family)CountryBrazilDeviceSamsung Galaxy S20+Operating SystemAndroid My Question or IssueI listened to my own playlist (a mix of artists from all genres) all year.But in my retrospective, the top 2 or 3 was an artist I've never heard. I ...

  • Newbie
  • Plan Premium (Family) Country Brazil Device Samsung Galaxy S20+ Operating System Android   My Question or Issue I listened to my own playlist (a mix of artists from all genres) all yea...
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 2 likes
  • 253 Views
  • 1 replies
  • 2 likes

Wrapped does not represent me (again)

As every year since I've been using Spotify (2016), I feel that my Wrapped is mostly a joke. I thought nothing would be worse than the one from 2021, which included a song from Jennifer Lopez I had hardly listened to in my top ten, but here we go aga...

  • Visitor
  • As every year since I've been using Spotify (2016), I feel that my Wrapped is mostly a joke. I thought nothing would be worse than the one from 2021, which included a song from Jennifer Lopez I had h...
  • osornios
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Spotify Wrapped

I have a problem with Spotify Wrapped, because when I try to play “stories” of Spotify Wrapped, they stop and I don’t see the animation, which has everyone. I see only one picture and information of every story

  • Newbie
  • I have a problem with Spotify Wrapped, because when I try to play “stories” of Spotify Wrapped, they stop and I don’t see the animation, which has everyone. I see only one picture and information of ...
  • osornios
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

What does it mean if im 0,001 fan i heard other people have the same for thr same artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • _Zen_
  • Visitor
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound quality sounds awful, like 96 / 128kbs

The sound is absolutely terrible. It is exactly at described, it sounds like old streaming from 20 yrs ago. The the high end is warbled, cymbals sound under water etc.I'm at pro-level with audio devices and music production. It is not my PC, my phone...

  • Gig Goer
  • The sound is absolutely terrible.  It is exactly at described, it sounds like old streaming from 20 yrs ago.  The the high end is warbled, cymbals sound under water etc. I'm at pro-level...
  • sectyrax
  • Visitor
  • 4119 Views
  • 8 replies
  • 3 likes
  • audio quality
    low bit rate
    sound
  • 4119 Views
  • 8 replies
  • 3 likes

How to remove "recommended songs" on my Spotify cell phone app.

I selected "recommended songs" and I want to remove it from my cell phone app - can't figure out how to do it! Help, please and thank you.

  • Visitor
  • I selected "recommended songs" and I want to remove it from my cell phone app - can't figure out how to do it! Help, please and thank you.
  • Amayy
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks on Wrapped

My Question or IssueI was just wondering if the time listening to audiobooks on Spotify goes into the total minutes in Spotify Wrapped at the end of the year... I've been searching for an answer and haven't found it anywhere. If you can help me, Than...

  • Newbie
  • My Question or Issue I was just wondering if the time listening to audiobooks on Spotify goes into the total minutes in Spotify Wrapped at the end of the year... I've been searching for an answer an...
  • Joan
  • Moderator
  • 2500 Views
  • 3 replies
  • 0 likes
  • 2500 Views
  • 3 replies
  • 0 likes

Photo cover of all music report

Hi,I came from Hong Kong. I doubt why the cover photo of the local (Hong Kong) most popular singer in 2024 is Anson Lo, not the winner of Keung To. It's really misunderstanding and embrassing. Please check and amend it at your earliest convenience. T...

  • Visitor
  • Hi, I came from Hong Kong. I doubt why the cover photo of the local (Hong Kong) most popular singer in 2024 is Anson Lo, not the winner of Keung To. It's really misunderstanding and embrassing. Plea...
  • 63 Views
  • 0 replies
  • 0 likes
  • 63 Views
  • 0 replies
  • 0 likes

song request

please add the song irresistible by one direction. thank you!

  • Newbie
  • please add the song irresistible by one direction. thank you!
  • andreqmoraes
  • Newbie
  • 7649 Views
  • 9 replies
  • 60 likes
  • music
  • 7649 Views
  • 9 replies
  • 60 likes

Wrong song!

Hi, I found an error on cd from 1995, by the Dubliners called “A Parcel of Rogues”. Someone have made a mistake. The last and the second last song have been turned around. So, the song with the title “A Parcel of Rogues” is actually the song with the...

  • Newbie
  • Hi,    I found an error on cd from 1995, by the Dubliners called “A Parcel of Rogues”.    Someone have made a mistake. The last and the second last song have been turned ...
  • AdamDamon
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly Not Updating

Ever since I used the new DJ feature on mobile a few weeks ago, my Discover Weekly playlist not only hasn't updated, but is reduced to a single song. No amount of refreshing changes, and it even says that the song was "refreshed" x hours ago (when th...

  • Visitor
  • Ever since I used the new DJ feature on mobile a few weeks ago, my Discover Weekly playlist not only hasn't updated, but is reduced to a single song. No amount of refreshing changes, and it even says...
  • Not applicable
  • 4666 Views
  • 6 replies
  • 1 likes
  • 4666 Views
  • 6 replies
  • 1 likes

[Mobile][Developer] More controls on content

My child does not like the little kid version of the app. He is almost a teen and wants to listen to similar music as me. While I do block "explicit" content on my account and his, I still can pull up very R and X rated music and podcasts. I can even...

  • Visitor
  • My child does not like the little kid version of the app. He is almost a teen and wants to listen to similar music as me. While I do block "explicit" content on my account and his, I still can pull u...
  • Nece21
  • Newbie
  • 427 Views
  • 2 replies
  • 0 likes
  • Developer
    Mobile
  • 427 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why isn’t the songs that an artist sang on their profile

What I noticed, was the artist, Andrea Storm Kaden, who sang songs for JT Music, has only one song on her artist profile, yet she has sung many songs. I was wondering if there was any possible way that I could fix this so that it makes it easier to f...

  • Newbie
  • What I noticed, was the artist, Andrea Storm Kaden, who sang songs for JT Music, has only one song on her artist profile, yet she has sung many songs. I was wondering if there was any possible way th...
  • Eni
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes