Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65439 Views
  • 48 replies
  • 107 likes
  • 65439 Views
  • 48 replies
  • 107 likes

When I play one of my playlists or album only the first song is played

PlanPremiumCountryDKDevicePC or mobileOperating SystemWindows 10 or Android My Question or IssueWhen I play one of my playlists or album only the first song is played. The following songs are other type of musi. Started a few days ago. Restarted app ...

  • Casual Listener
  • Plan Premium Country DK Device PC or mobile Operating System Windows 10 or Android   My Question or Issue When I play one of my playlists or album only the first song is played. The fo...
  • Pascal1004
  • Music Fan
  • 726 Views
  • 6 replies
  • 1 likes
  • 726 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Copyrights Infringement Of My Personally Curated Playlist

I have curated a public playlist for myself with the name "English Tops Hits Of All Time" which gained sudden popularity and now has over 200,000 likes. Many artists wanted me to add their songs in the playlist, but due to personal reasons, I refused...

  • Casual Listener
  • ...ollowers are upset about this frequent problem. To add to this few users have copied my playlist entirely by which I mean the title, cover art, content and description too. I want these fake playlists t...
  • Jazzwhatever
  • Community Legend
  • 1853 Views
  • 6 replies
  • 2 likes
  • Copyright infringement
    false reporting
    Playlists
  • 1853 Views
  • 6 replies
  • 2 likes

ATOLL groupe de rock progressif français incontournable

Bonjour.Merci de me faire savoir comment proposer à Spotify des disques incontournablespar exemple concernant le groupe ATOLL, il n'y a que leur dernier qui hélas est loin d'être le meilleur. Leurs albums essentiels comme : "Musiciens Magiciens", "l'...

  • Visitor
  • Bonjour. Merci de me faire savoir comment proposer à Spotify des disques incontournables par exemple concernant le groupe ATOLL, il n'y a que leur dernier qui hélas est loin d'être le meilleur. Leu...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Why is part of the album Snow Patrol not available?

Album: Wildness (Deluxe)Group: Snow PatrolWhy can I only listen to some of the songsLink to album: https://open.spotify.com/album/7CGzC8FDgpAMyp36T7yyEaWhy when I look at all the albums of the group, then this album is not there at all?https://open.s...

CleanShot 2023-05-15 at 00.46.27.jpg.jpg CleanShot 2023-05-15 at 00.48.19.jpg.jpg
  • Casual Listener
  • Album: Wildness (Deluxe) Group: Snow Patrol Why can I only listen to some of the songs Link to album: https://open.spotify.com/album/7CGzC8FDgpAMyp36T7yyEa Why when I look at all t...
  • dinomight
  • Spotify Star
  • 757 Views
  • 1 replies
  • 0 likes
  • 757 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Crimean Tatar language

I'm using Spotify in Ukraine, and a lot of crimean tatars using it around the world, please add Crimean Tatar language!

  • Regular
  • I'm using Spotify in Ukraine, and a lot of crimean tatars using it around the world, please add Crimean Tatar language!
  • SL119
  • Regular
  • 1588 Views
  • 2 replies
  • 1 likes
  • 1588 Views
  • 2 replies
  • 1 likes

Superuser Contribution Wrong translation of the recommended list on the home page

PlanPremiumCountryChinaDeviceOneplus 7TOperating SystemAndroid Q My Question or IssueBasically, I set the language to simple Chinese in settings. On the home page, I found that text titled Jazz Horns is wrongly translated. In the Chinese version, Jaz...

  • Casual Listener
  • Plan Premium Country China Device Oneplus 7T Operating System Android Q   My Question or Issue Basically, I set the language to simple Chinese in settings. On the home page, I found th...
  • z1645444
  • Casual Listener
  • 481 Views
  • 3 replies
  • 0 likes
  • 481 Views
  • 3 replies
  • 0 likes

Superuser Contribution Violent Tropes by Bent is wrongly posted on another older group called Bent

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Alex
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Credits impersonating artists

I recently noticed a song and album credited to artists not related (mostly because of completely different style). It's annoying because this is probably done to boost play time, and this songs appear unwanted in my Release Radar. https://open.spoti...

  • Casual Listener
  • ...eing impersonated).   Other fishy details include the content cover (pitch black, with only the song/album name and not mentioning any artists) and the fact that credits are "self-reported" by t...
  • Joan
  • Moderator
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have a Spotify message that keeps popping upon my Mac

My Spotify app on my MAC keeps showing me a window telling me, that Spotify wants to make changes on my app, but when I type my usernumber and kode in the window nothing happens, So this window just keeps popping up again and again. I have tried to c...

  • Casual Listener
  • My Spotify app on my MAC keeps showing me a window telling me, that Spotify wants to make changes on my app, but when I type my usernumber and kode in the window nothing happens, So this window just ...
  • Lyubka
  • Moderator
  • 745 Views
  • 6 replies
  • 0 likes
  • 745 Views
  • 6 replies
  • 0 likes

Superuser Contribution Glitch while listening in a group session

PlanPremiumCountryGermanyDeviceiPhone 13, Samsung Galaxy S22Operating SystemiOS, Android My Question or Issue Hey spotify Team,I’ve got a problem with the group session, some of my friends or myself get kicked out while we listening together in a ses...

  • Newbie
  •   Plan Premium Country Germany Device iPhone 13, Samsung Galaxy S22 Operating System iOS, Android    My Question or Issue   Hey spotify Team, I’ve got a problem wit...
  • Eni
  • Moderator
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spam in Release Radar

Recently I've noticed tracks that are accredited to multiple artists that I follow appearing in my Discover Weekly and Release Radar playlists. These tracks are not by any of the artists listed, I believe this is some kind of spam that is used to get...

2021-08-06 11_36_33-Window.png
  • Newbie
  • Recently I've noticed tracks that are accredited to multiple artists that I follow appearing in my Discover Weekly and Release Radar playlists.   These tracks are not by any of the artist...
  • colbuhl
  • Newbie
  • 798 Views
  • 4 replies
  • 2 likes
  • Discovery & Promo
  • 798 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can't open or find a podcast I am looking for

I am looking for the new Podcast "Boys Club – Macht & Missbrauch bei Axel Springer” and cannot find it. I am currently in Italy, but the app shows me an "you're offline error". However, I am assuming this content is geofenced?

  • Newbie
  • ...ssuming this content is geofenced?
  • luciaernst
  • Visitor
  • 717 Views
  • 11 replies
  • 1 likes
  • 717 Views
  • 11 replies
  • 1 likes

"Discover" card is stripped back to virtually nothing

Plan: Premium planCountry: UK Device; Web interface (open.spotify) in Edge, iOS appOperating System: Windows 10 Question or Issue:The "Discover" panel used to show a wide range of options, based around previous listening and was a really good way of,...

iusher_1-1683794047462.png iusher_0-1683793919124.png
  • Casual Listener
  • ...readth and depth of this page, as it was my go-to method of finding new things to listen to. DiscoverWeekly is fragmented - and works fine, this issue isn't about that.   It's the same content (o...
  • 1740 Views
  • 0 replies
  • 2 likes
  • 1740 Views
  • 0 replies
  • 2 likes

Why can't I find lostprophets on Spotify?

I have read plenty about what Ian Watkins did and I do not support his actions in any way. He deserves the jail time he has received, but why was their music blacklisted or taken down or whatever you call it? I only have access to one album and to sa...

  • Newbie
  • I have read plenty about what Ian Watkins did and I do not support his actions in any way. He deserves the jail time he has received, but why was their music blacklisted or taken down or whatever you...
  • giratina1999
  • Visitor
  • 20540 Views
  • 4 replies
  • 8 likes
  • lostprophets
  • 20540 Views
  • 4 replies
  • 8 likes

Viral 50 and Global 50

Is it intentional not to have South Korea represented? Considering the amount of music they produce and the global reach of Kpop shouldn't they be on the list?

  • Casual Listener
  • Is it intentional not to have South Korea represented? Considering the amount of music they produce and the global reach of Kpop shouldn't they be on the list?
  • sanx
  • Casual Listener
  • 2906 Views
  • 2 replies
  • 3 likes
  • Global 50
    Korea
    Viral 50
  • 2906 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution private playlist showing in my friends listening activity

PlanPremiumCountryGreeceDevicePC/Iphone 12Operating SystemWindows 10/IOS My Question or IssueSo i've made a private playlist for my friend (that she got the link from me to listen to it)and when she listens to the playlist it reveals it to her listen...

  • Casual Listener
  • Plan Premium Country Greece Device PC/Iphone 12 Operating System Windows 10/IOS   My Question or Issue So i've made a private playlist for my friend (that she got the link from me to l...
  • Alex
  • Spotify Legend
  • 1599 Views
  • 3 replies
  • 0 likes
  • 1599 Views
  • 3 replies
  • 0 likes

Superuser Contribution Glitch in good morning / afternoon / evening

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 16 My Question or IssueMy good morning / afternoon / evening section on my home page stopped updating about 3 weeks ago. Now, most of the recommendations have disappeared and there’s ...

  • Newbie
  • Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 16   My Question or Issue My good morning / afternoon / evening section on my home page stopped updating about...
  • Dian
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution I buy premium but its not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dian
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

What's with the podcasts?

PlanFreeCountry United StatesA podcast made by a user named "jack smith" is titled meme videos but in actuality is just **bleep** (mostly gay **bleep**). I have been looking for meme podcasts and comedy podcasts and have found quite a few pornographi...

  • Casual Listener
  • Plan Free Country United States A podcast made by a user named "jack smith" is titled meme videos but in actuality is just **bleep** (mostly gay **bleep**). I have been looking for meme podcasts a...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Solved!! Data Saver vs Audio Quality setting (vs Artist Canvases)

Hello, I'm using Spotify Premium on my Android phone when I'm not at home as well as on my Windows 10 PC when I'm at home. When I use Spotify on my phone I want the data usage to be as low as possible so I set the Audio Quality -> Cellular Streaming ...

  • Casual Listener
  • Hello,   I'm using Spotify Premium on my Android phone when I'm not at home as well as on my Windows 10 PC when I'm at home.   When I use Spotify on my phone I want the data usage to be...
  • Prague
  • Community Legend
  • 1926 Views
  • 5 replies
  • 1 likes
  • 1926 Views
  • 5 replies
  • 1 likes