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An error occurred, please try again when I try to search for music

An error occurred, please try again when I try to search for music

I tried shutting down the app and even logging out and logging back in again and it won't search. All of my music is still there but I can't search my current playlists or searh for new music. This is occurring on my iPhone 6
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4 Replies

 

You said this is occuring on your iPhone 6, but you are posting this in the desktop section.

 

 

If the problem is occuring on desktop:

 

The ability to search a playlist will be coming back in a future update. (currently no ETA)

 

Statement: https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Desktop-Update-Version-1-0-1/td-p/105026...

 

 

If the problem is occuring on your iPhone:

 

Try reinstalling the Spotify app.

MattSudaSpotify Star
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Just reinstalled it and now all of my music is gone and I still can search so what do I do now

@Joshbrad0915 

 

If all of your music is gone,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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