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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4185 Views
  • 1 replies
  • 0 likes
  • 4185 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6306 Views
  • 1 replies
  • 0 likes
  • 6306 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4291 Views
  • 1 replies
  • 3 likes
  • 4291 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40975 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40975 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166308 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166308 Views
  • 0 replies
  • 35 likes

Song Restarting Repeatedly

I have a Dell Latitute E7450, a MacBook Pro, and a Samsung-SM-G930V. The issue I am about to describe has affected all 3 devices. I will be listening to a song, and it will continually revert to the beginning of the song, and usually the beginning of...

  • Newbie
  • I have a Dell Latitute E7450, a MacBook Pro, and a Samsung-SM-G930V. The issue I am about to describe has affected all 3 devices.    I will be listening to a song, and it will continually...
  • ErikG
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 270 Views
  • 1 replies
  • 0 likes

Preview window stuck on commercial+playing song and commercial at the same time

I have a problem where after an ad the preview window remains showing the ad, and pauses the music. If I the press the play button inside spotify the commercial starts playing again.If I then press the "play" button on my keyboard the next song goes ...

  • Casual Listener
  • I have a problem where after an ad the preview window remains showing the ad, and pauses the music. If I the press the play button inside spotify the commercial starts playing again. If I then press...
  • stenbocken
  • Casual Listener
  • 1000 Views
  • 3 replies
  • 1 likes
  • Mac
    Windows
  • 1000 Views
  • 3 replies
  • 1 likes

Spotify won't open, MAC

I can't open spotify, everytime I try to open it, it just shuts down. I have tried to reinstall it, and tried to remove the caches, but I can't get it to work!! Do any of you know what i can do???

  • Casual Listener
  • I can't open spotify, everytime I try to open it, it just shuts down. I have tried to reinstall it, and tried to remove the caches, but I can't get it to work!! Do any of you know what i can do???&nb...
  • Simsom
  • Newbie
  • 49882 Views
  • 8 replies
  • 6 likes
  • Mac
  • 49882 Views
  • 8 replies
  • 6 likes

Music played on different devices dont play the same. ie the song aint the same

Playing the song "U with me" by Drake plays differently between all my devices. My PS4 plays the correct version of the song, but my iphone, macbook pro and ipad all play a completely different song altogether which is just ridiculous.

  • Newbie
  • Playing the song "U with me" by Drake plays differently between all my devices. My PS4 plays the correct version of the song, but my iphone, macbook pro and ipad all play a completely different song ...
  • sumugzz
  • Music Fan
  • 320 Views
  • 1 replies
  • 0 likes
  • Mac
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Readding a single song from a previously unsaved album makes the album saved again

Hi everyone Suppose I save a whole album. All of its songs are given a checkmark, and it appears under "Albums > Filter: Saved Albums Only". Then, I want to unsave it (either I saved it by mistake, or got tired of its songs). All its songs are un-che...

  • Casual Listener
  • Hi everyone 🙂   Suppose I save a whole album. All of its songs are given a checkmark, and it appears under "Albums > Filter: Saved Albums Only".  Then, I want to unsave it (eith...
  • alessandrocalo
  • Casual Listener
  • 500 Views
  • 2 replies
  • 0 likes
  • Mac
  • 500 Views
  • 2 replies
  • 0 likes

Spotify using 20gb of RAM, huge amount of battery

I am running MacBook Pro (Retina, 13-inch, Mid 2014) with a 2.6 GHz Intel Core i5, 8 GB 1600 MHz DDR3 onSierra 10.12.3 (16D32) Basically I uninstall and then reinstall Spotify, everything runs just fine and then after a night Spotify becomes a RAM ho...

  • Casual Listener
  • I am running MacBook Pro (Retina, 13-inch, Mid 2014) with a  2.6 GHz Intel Core i5,  8 GB 1600 MHz DDR3 on Sierra 10.12.3 (16D32)   Basically I uninstall and then reinstall S...
  • MaxPoole
  • Casual Listener
  • 376 Views
  • 1 replies
  • 0 likes
  • Mac
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Mac never loads when I search for something

I run the Spotify app on my MacBook Pro and every time I try to search for something it never loads. My internet connection is working fine.

Screen Shot 2017-02-21 at 00.44.22.png
  • Casual Listener
  • I run the Spotify app on my MacBook Pro and every time I try to search for something it never loads. My internet connection is working fine. 
  • Erika
  • Roadie
  • 513 Views
  • 1 replies
  • 0 likes
  • Mac
  • 513 Views
  • 1 replies
  • 0 likes

music restarting when moving to a different album page.

as the title says, when playing an album on windows desktop, it will start from the beginning if i move to another album's page. i don't know how to best explain it but it only started happening yesterday.

  • Roadie
  • as the title says, when playing an album on windows desktop, it will start from the beginning if i move to another album's page. i don't know how to best explain it but it only started happening yest...
  • Burkazoid
  • Music Fan
  • 1870 Views
  • 21 replies
  • 7 likes
  • Windows
  • 1870 Views
  • 21 replies
  • 7 likes

Superuser Contribution Popular songs with no play count on mac destop app

Hello, The past few weeks the play counts for many popular artists have appeared at <1000 on my desktop app on my mac and on my friends mac as well. I think this may be a widespread issue that is not recieveing enough attention - that or for some rea...

  • Roadie
  • Hello,   The past few weeks the play counts for many popular artists have appeared at <1000 on my desktop app on my mac and on my friends mac as well. I think this may be a widespread ...
  • Julian
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • Mac
  • 209 Views
  • 1 replies
  • 0 likes

Stop syncing podcasts and voice memos from iTunes

Hello Spotify community! Is there a way to sync my iTunes library with Spotify so that I can manage all my music from within the Spotify app, but don't sync my auto-downloaded podcasts and voice memos? I don't want my music suddenly interrupted by 20...

  • Newbie
  • Hello Spotify community! Is there a way to sync my iTunes library with Spotify so that I can manage all my music from within the Spotify app, but don't sync my auto-downloaded podcasts and voice memo...
  • 2ark0
  • Newbie
  • 3734 Views
  • 4 replies
  • 1 likes
  • Mac
  • 3734 Views
  • 4 replies
  • 1 likes

Won't show popularity numbers

Ever since the new update, my spotify on my Mac won't show me how many listens each song has. When I mouse over the popularity bar, the numbers do not pop up. When I go to an artist's page, it lists the most popular songs, but all of the numbers say ...

  • Newbie
  • Ever since the new update, my spotify on my Mac won't show me how many listens each song has. When I mouse over the popularity bar, the numbers do not pop up. When I go to an artist's page, it lists ...
  • Swanny
  • Community Legend
  • 623 Views
  • 1 replies
  • 1 likes
  • Mac
  • 623 Views
  • 1 replies
  • 1 likes

Playlist Random Play Problem!

I have a playlist containing around 8,000 songs, and some of those songs are by the same artist e.g. I have 8 Blur tracks in there. The playlist (with shuffle switched off) plays the songs sequentially, until it gets to anartist with multiple tracks ...

  • Casual Listener
  • I have a playlist containing around 8,000 songs, and some of those songs are by the same artist e.g. I have 8 Blur tracks in there.   The playlist (with shuffle switched off) plays the songs s...
  • Benrio1
  • Casual Listener
  • 329 Views
  • 2 replies
  • 1 likes
  • Mac
  • 329 Views
  • 2 replies
  • 1 likes

Solved!! Why does spotify randomly switch to another track in the middle of the one I'm listening to?

I listen to a playlist, just like I always do. After a few songs, it randomly switches to a completely different track in the middle of the song. The track is not the next one in my queue. In additon, the "Playing From" field no longer lists the play...

  • Newbie
  • I listen to a playlist, just like I always do. After a few songs, it randomly switches to a completely different track in the middle of the song. The track is not the next one in my queue. In additon...
  • Duncan2017
  • Casual Listener
  • 4305 Views
  • 2 replies
  • 0 likes
  • Mac
  • 4305 Views
  • 2 replies
  • 0 likes

Nothings wrong ATM

EDIT I was wrong

  • Newbie
  • EDIT I was wrong
  • jairosk8
  • Music Fan
  • 267 Views
  • 1 replies
  • 0 likes
  • Mac
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Spotify using 5gb of RAM OSX Sierra

Hey there, so Spotify is using a lot of memory. Much too much for me to use Chrome and Spotify at the same time, and that's a bummer. After Opening SpotifyBefore opening SpotifyI tried using CleanMyMac to completely remove Spotify and then reinstall,...

Screen Shot 2017-02-14 at 12.04.44 PM.png Screen Shot 2017-02-14 at 12.04.18 PM.png
  • Casual Listener
  • Hey there, so Spotify is using a lot of memory. Much too much for me to use Chrome and Spotify at the same time, and that's a bummer.   After Opening Spotify Before opening Spotify I tried...
  • MaxPoole
  • Casual Listener
  • 1285 Views
  • 1 replies
  • 0 likes
  • Mac
  • 1285 Views
  • 1 replies
  • 0 likes

[All Platforms] Daily Mix - Disconnect the "Heart" with the "Save in your library"

I understand that the "Heart" is helping Spotify to tune the kind of music we like.However, it is not because we like a song that we want it in our music library, don't we?Nevertheless, if it is in our library, I guess it means we like it Will it mak...

  • Visitor
  • I understand that the "Heart" is helping Spotify to tune the kind of music we like. However, it is not because we like a song that we want it in our music library, don't we? Neverthe...
  • 221 Views
  • 0 replies
  • 0 likes
  • Mac
  • 221 Views
  • 0 replies
  • 0 likes

Collaborating not working

My cousin and I are trying to create a playlist together however I can't add to it. She created the playlist and made it collaborative and I followed and I'm able to see it as an option for adding songs to but most of my song choices arent going thro...

  • Newbie
  • My cousin and I are trying to create a playlist together however I can't add to it. She created the playlist and made it collaborative and I followed and I'm able to see it as an option for adding so...
  • crayon26
  • Newbie
  • 316 Views
  • 1 replies
  • 1 likes
  • Mac
    Windows
  • 316 Views
  • 1 replies
  • 1 likes

Public Playlist does not show up

My public playlist will not show up in my profile to my other friends for some reason. It's definitely made public and I even made it collab. Link to playlist:https://open.spotify.com/user/123138575/playlist/17GHQQVJK47FW9oiQYchzb They can only find ...

  • Newbie
  • My public playlist will not show up in my profile to my other friends for some reason. It's definitely made public and I even made it collab.   Link to playlist: https://open.spotify.com/user...
  • MartinStoichkov
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Mac
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! No more Spotify APPS

Hey, why there are no more Spotify Apps (like LAZIFY, MUSICMATCH) after the update? Where I can get the apps? There were useful tools to create nice playlists. please help.

  • Casual Listener
  • Hey,   why there are no more Spotify Apps (like LAZIFY, MUSICMATCH) after the update? Where I can get the apps? There were useful tools to create nice playlists. please help.
  • wolframshades
  • Casual Listener
  • 42321 Views
  • 44 replies
  • 12 likes
  • Mac
  • 42321 Views
  • 44 replies
  • 12 likes

Discover weekly not refreshing

Brief description of the issue: Discover weekly no refreshingSteps to reproduce the issue: Reproduces 100% of the time. The test plan is somehow challenging to execute.1. Open Discover weekly2. Wait a week3. Discover weekly won't refresh. You have to...

  • Newbie
  •   Brief description of the issue: Discover weekly no refreshing Steps to reproduce the issue: Reproduces 100% of the time. The test plan is somehow challenging to execute. 1. Open Discover ...
  • ibunnell
  • Newbie
  • 334 Views
  • 2 replies
  • 0 likes
  • Mac
  • 334 Views
  • 2 replies
  • 0 likes