Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
Am I the only one not being able to have Spotify always open in fullscreen?
I'm on Mac OS X 10.9.2 running Spotifyโฆ
โฆ and the window preferences are going a bit crazy between relaunches of the desktop app.
The most obvious and replicable bug is that I cannot stabilize the app to open in OSX fullscreen:
1. open Spotify
2. choose fullscreen option, watch window maximize nicely to fullscreen
3. ??? profit
4. quit and reopen Spotify: the fullscreen setting is gone
More precisely, the window seems to resize by default to something like 600 * 460 (cannot tell exactly because of the drop shadows on the border), bottom-left of screen.
Other window settings are not saved properly either: for instance, manually maximizing the window to screen dimensions is only half-saved (only the vertical setting is preserved, the horizontal one reverts to the above default width) between two launches.
Unrelated GUI suggestion
Shouldn't that search form be white-on-black and not black-on-white, given the rest of the new GUI ?
Cheers,
Franรงois
Have you tried re-downloading and installing Spotify from their website?
Cheers,
John
This happens to me too, but will most likely be fixed in a future update. This doesnt seem like too big of a problem however...
Hi John,
No, I did not do this, given that Spotify is supposed to auto-update. I also hope that the next auto-update will solve the issue.
Hi Pele,
I also hope that the next auto-update will solve the issue.
It's as big a problem as losing software preferences can be: small, but annoying.
Hi. I think this post may be connected.
In my PC with Windows 7 this Full Screen Option es absent. I have other PC with the same situation. I have the last black version but not works. In the Web Player this is not a problem, but in the PC version not works
Spotify seems to know that this bug (Full Screen) exits but nothing to resolve this, particulary in the PC Version.
Hi jwylot,
Correct, the bug seems to exist on Windows too.
Hi eddiepadre,
How do you know Spotify knows of the issue?
Solution for linux: move or delete ~/.config/spotify/window_position.prefs
Thank you, that solves the problem for me!
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ