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[Mac] Music doesn't play on desktop app

Solved!

[Mac] Music doesn't play on desktop app

Hi y'all 

I have a serious problem with my spotify app. 
When i play music on my browser it's all Ok and no problem found, but when i play it on the app on my macbook the app keeps giving the following error:

"Can't play the current track"
can't play the current track

 
I've allready tried to re-install spotify, over and over again, i just tried to reset it, erasing the cache and stuff, but the problem keeps and it don't dissapear.

Here's my laptop info:

Laptop Info

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Accepted Solutions
Marked as solution

I suggest you contact support so they can help you

 

Tell them that you have already tried all of the troubleshooting steps.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

I suggest you contact support so they can help you

 

Tell them that you have already tried all of the troubleshooting steps.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ok, I'll do it!
Thanks

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