Playing music videos in full screen results in green discoloration of the video

[m162-lap1t_bt]

Whenever i Play music videos in full screen the entire video is discolored in favor of the color green.

Playing in small or minimzed windows play the video correct.

Playing on other devices (windows pc, android phone) works correct.

Plan

pemium

Country

Israel

Devices

Mac Mini (see screenshot)

[Joan]

Hi there @m162-lap1t_bt,

Thanks for reaching out. We'll gladly look into this for you.

This behaviour is quite odd and we haven't seen similar reports about such behaviour. We recently had a somewhat similar issue on iPhones, which was subsequently resolved. 

Consider trying a clean reinstall if you haven't already as it can resolve a multitude of issues. If that doesn't do it, try changing around the resolution and resolution scaling options to see if that has any effect. 

If the issue persists afterwards, please send us some screenshots or a video of the behaviour itself. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

Let us know how it goes.

[m162-lap1t_bt · Accepted solution]

Hi just checked back on the issue.

As of now the issue seems to be have been resolved on your end. No changes were made on my end, and there's no discoloration right now, will check back if the issue comes back.

Thanks so much.