Problems with "Your Music"

[shomel6]

For the past few days, I'm not able to access the albums and artists under "Your Music." Spotify just goes to its general page with recommended genres. It works fine with "songs" under "Your Music," but "albums" and "artists" don't load. I'm on a Mac desktop running Mavericks. It works fine on all other devices. I've reinstalled Spotify and deleted the cache. Any other ideas?

[meahtenoha]

Hey @shomel6 welcome to the Spotify Community. 

Could you post the following details so we can investigate:

1. Your device's OS

2. The Spotify app version installed

3. A screenshot of what Your Music looks like under Albums

Thank you!

[shomel6]

Hi, Meredith,

Thanks for the response. Here's the info:

1. Mac OS X 10.9.5

2. Spotify 1.0.7.157

3. See attached. Clicking on Albums or Artists just sends it back to the Browse page.