Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4904 Views
  • 1 replies
  • 0 likes
  • 4904 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6924 Views
  • 1 replies
  • 0 likes
  • 6924 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4706 Views
  • 1 replies
  • 3 likes
  • 4706 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 42072 Views
  • 19 replies
  • 1 likes
  • music stops
  • 42072 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166828 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166828 Views
  • 0 replies
  • 35 likes

Spotify App .9.15.27

I am using OS 10.6.8. What is the newest Mac OS that supports .9.15.27? TIA.

  • Newbie
  • I am using OS 10.6.8. What is the newest Mac OS that supports .9.15.27? TIA.
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Mac App: cant add current song from listening queue to playlist

I can't drag&drop the currently playing song from the listening queue view to a playlist, but i can drag&drop upcoming songs. Works as well from the listening history. reason for that or not implemented / bug?

  • Newbie
  • I can't drag&drop the currently playing song from the listening queue view to a playlist, but i can drag&drop upcoming songs. Works as well from the listening history.   reas...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Unable to follow a friend

I've never run into a problem like this before, but recently I've been trying to follow a friend of mine from out of the country and their name won't pop-up in the search results. I have also tried using the spotify:user: shortcut, but this doesn't w...

  • Newbie
  • I've never run into a problem like this before, but recently I've been trying to follow a friend of mine from out of the country and their name won't pop-up in the search results. I have also tried u...
  • user-removed
  • Not applicable
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Spotify on Mac randomly plays songs and skips by itself

Hey guys,I've been noticing this happen to my Spotify Desktop application for Mac OSX, and when I have the application open on my computer the app randomly starts playing songs in my playlist and even skipping to the next track without letting it fin...

  • Casual Listener
  • Hey guys, I've been noticing this happen to my Spotify Desktop application for Mac OSX, and when I have the application open on my computer the app randomly starts playing songs in my playlist and e...
  • 722 Views
  • 0 replies
  • 6 likes
  • 722 Views
  • 0 replies
  • 6 likes

no internet connection error code:4

sigh ok its so frustrating I cant use Spotify on my mac or even pc cause I have to connect to the VPN so I can use Spotifycan someone please help me

  • Newbie
  • sigh ok its so frustrating I cant use Spotify on my mac or even pc cause I have to connect to the VPN so I can use Spotify can someone please help me
  • OBEROB
  • Casual Listener
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Pictures aren't loading

My spotify desktop app doesn't load pictures with the exception of album covers. What can I do to fix this?

  • Newbie
  • My spotify desktop app doesn't load pictures with the exception of album covers. What can I do to fix this?
  • Batyr
  • Casual Listener
  • 860 Views
  • 3 replies
  • 4 likes
  • 860 Views
  • 3 replies
  • 4 likes

Spotify Free app: Sound "cuts" on a MacBook Air

I use Spotify Free via the app on a MacBook Air and there are very annoying breif "cuts" in the sound, maybee three or four times per song. Why?

  • Casual Listener
  • I use Spotify Free via the app on a MacBook Air and there are very annoying breif "cuts" in the sound, maybee three or four times per song. Why?
  • Itsabitza
  • Casual Listener
  • 640 Views
  • 1 replies
  • 0 likes
  • 640 Views
  • 1 replies
  • 0 likes

Seemingly online files plays as local files

Hello. I have a problem where some songs I also have locally as live recordings on my computer plays as those very local files (which are live recordings). Can one unlink these local files somehow?

  • Casual Listener
  • Hello. I have a problem where some songs I also have locally as live recordings on my computer plays as those very local files (which are live recordings). Can one unlink these local files someh...
  • user-removed
  • Not applicable
  • 632 Views
  • 1 replies
  • 0 likes
  • local
    local files
    Mac
    online files
  • 632 Views
  • 1 replies
  • 0 likes

Local Files not working on Mac to iPhone

Hi, I have a mac computer and an iPhone 6s Plus... I am trying to add a few bassline mixes my friends created to my spotify and I followed all the steps, it's showing on my computer, but when I go to my phone the playlist is there but the songs aren'...

  • Newbie
  • Hi,   I have a mac computer and an iPhone 6s Plus...   I am trying to add a few bassline mixes my friends created to my spotify and I followed all the steps, it's showing on my computer...
  • user-removed
  • Not applicable
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

When i play a song through spotify on my mac there is no sound..

It has been working perfectly fine then one day I went to play spotify off my mac and there was no sound. Can anyone help me with this problem??

  • Newbie
  • It has been working perfectly fine then one day I went to play spotify off my mac and there was no sound. Can anyone help me with this problem??
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Controlling volume when casting to Chromecast Audio from Mac Client

This is just copying the post from https://community.spotify.com/t5/Desktop-Mac-old/Controlling-volume-when-casting-to-Chromecast-Audio-from-Mac/m-p/1581068#M14220 to the new Desktop (Mac) category. I dont get an option to control the volume. Is this...

Screen Shot 2017-02-14 at 17.14.03.png
  • Newbie
  • This is just copying the post from https://community.spotify.com/t5/Desktop-Mac-old/Controlling-volume-when-casting-to-Chromecast-Audio-from-Mac/m-p/1581068#M14220 to the new Desktop (Mac) categ...
  • 2113 Views
  • 0 replies
  • 12 likes
  • 2113 Views
  • 0 replies
  • 12 likes

Sharing Directly in Spotify

Did Spotify change their sharing ability? I used to be able to share a song directly with another spotify user within the spotify user interface, no copying links, no third party social access needed. Now it looks like I can only share via social med...

  • Casual Listener
  • Did Spotify change their sharing ability?   I used to be able to share a song directly with another spotify user within the spotify user interface, no copying links, no third party social acce...
  • christianreyess
  • Newbie
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

[Desktop][Mac] Scroll behavior/hijacking

App Version: 1.0.73.345.g6c9971ef Since updating, I've noticed the scrolling behaves differently than it used to. I have extremely high trackpad and scroll sensitivity setup, and I used to be able to flick the trackpad to get to the top/bottom. Now t...

  • Newbie
  • App Version: 1.0.73.345.g6c9971ef   Since updating, I've noticed the scrolling behaves differently than it used to. I have extremely high trackpad and scroll sensitivity setup, and I used...
  • 568 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mac
    Scroll
  • 568 Views
  • 0 replies
  • 0 likes

Friend activity feed broken

I see some other people have posted about this; turned on Spotify this morning and my Friend Feed only showed the one friend I have currently listening to music (all my other friends and their past listening, even within a few hours, had disappeared....

  • Newbie
  • I see some other people have posted about this; turned on Spotify this morning and my Friend Feed only showed the one friend I have currently listening to music (all my other friends and their past l...
  • julian47
  • Casual Listener
  • 2905 Views
  • 3 replies
  • 11 likes
  • 2905 Views
  • 3 replies
  • 11 likes

Cutting off end of songs

Playing Spotify Premium through a desktop Apple Mac (running Mac OS High Sierra). ALL songs cut off the last 2 or 3 seconds. Really irritatiiong when you know the song or it has a non fade end. Tried reinstalling, same problem. Any ideas?

  • Casual Listener
  • Playing Spotify Premium through a desktop Apple Mac (running Mac OS High Sierra). ALL songs cut off the last 2 or 3 seconds. Really irritatiiong when you know the song or it has a non fade end. Tried...
  • Bethany_Dawn
  • Community Legend
  • 20956 Views
  • 3 replies
  • 2 likes
  • 20956 Views
  • 3 replies
  • 2 likes

What did you do with the Friends Sidebar!?

Just updated and now it's a dummy list showing me fake greyed out users. Thanks but I already had friends I was subscribed to- now they're not supported because you have some new Facebook integration? Well, I know those people had FB accounts, but th...

  • Regular
  • Just updated and now it's a dummy list showing me fake greyed out users. Thanks but I already had friends I was subscribed to- now they're not supported because you have some new Facebook integration...
  • julian47
  • Casual Listener
  • 1100 Views
  • 7 replies
  • 3 likes
  • 1100 Views
  • 7 replies
  • 3 likes

ghfjtrest

jhrftjrjuryertr

  • Casual Listener
  • jhrftjrjuryertr
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Playlists show loading symbol for like 20+ minutes

I've had issues with the Mac & Windows desktop versions of Spotify for over a year. Right now on my Mac I've been waiting over 20 minutes for a playlist to load. It just shows the loading symbol. In the past I've done the whole clearing the cache thi...

  • Casual Listener
  • I've had issues with the Mac & Windows desktop versions of Spotify for over a year.   Right now on my Mac I've been waiting over 20 minutes for a playlist to load. It just shows the loadin...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

How to log in with Facebook on a computer with a different Facebook account

Hi, I'm confused - we are sharing a single Premium over several devices on my facebook log in but I had to re install on my wife's computer and I'm not sure how to log in as it always tries through her FB account.Thanks for any help

  • Casual Listener
  • Hi, I'm confused - we are sharing a single Premium over several devices on my facebook log in but I had to re install on my wife's computer and I'm not sure how to log in as it always tries through h...
  • Jon_UK
  • Roadie
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

Beats by Dre Wireless Bluetooth Skipping and Pausing Songs

I recently purchased Beats by Dre Studio Wireless Bluetooth enabled headphones. On Spotify only, (not iTunes), songs pause randomly for a split second when playing, making it incredibly annoying and impossible to use the Bluetooth feature enjoyably. ...

  • Newbie
  • I recently purchased Beats by Dre Studio Wireless Bluetooth enabled headphones.  On Spotify only, (not iTunes), songs pause randomly for a split second when playing, making it incredibly annoyin...
  • Anakatana
  • Newbie
  • 22649 Views
  • 5 replies
  • 2 likes
  • Mac
  • 22649 Views
  • 5 replies
  • 2 likes